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Unable to Clear failing Cache Disk

Featured Replies

  • Community Expert

Still doesn't have any files on cache. Why do you think mover is running?

  • Author

Unsure. I rebooted and it stopped but still can't delete files.

  • Community Expert

What do you get from command line with this?

ls -lah /mnt/user

 

  • Author

drwxrwxrwx  1 nobody users  83 May 13 15:34 ./
drwxr-xr-x 20 root   root  400 May 13 17:44 ../
drwxrwxrwx  1 nobody users  31 Jul 30  2017 .Trash-99/
drwxrwxrwx  1 nobody users   6 May 13 17:35 Cache/
drwxrwxr-x  1 nobody users  92 May  8  2024 Downloads/
drwxrwxrwx  1 nobody users  61 May  7 11:23 Media/
drwxrwxrwx  1 nobody users  43 Sep  2  2019 Windows\ Disk/
drwxrwxrwx  1 nobody users  82 Mar  1  2024 Work/
drwxrwxrwx  1 nobody users 174 May 13 14:07 appdata/
drwxrwxrwx  1 nobody users  93 Jan 15  2018 backups/
drwxrwxrwx  1 nobody users  22 Apr 22 20:41 domains/
drwxrwxrwx  1 nobody users  82 Jan  4  2024 isos/
drwxrwxrwx  1 nobody users 116 Oct  2  2017 kde/
drwxrwxrwx  1 nobody users  21 Apr 16  2023 system/
drwxr-xr-x  1 nobody users   6 Nov 19 16:54 tmp/

  • Community Expert

Why do you have a user share named tmp? Did you create that one on purpose?

  • Community Expert

What do you get from command line with this? (you don't have to post it all since there are so many)

ls -lah /mnt/user/Cache

 

  • Author
1 hour ago, trurl said:

Why do you have a user share named tmp? Did you create that one on purpose?

I believe it is for the Plex Transcoder to use

  • Author
1 hour ago, trurl said:

What do you get from command line with this? (you don't have to post it all since there are so many)

ls -lah /mnt/user/Cache

 

-rw-rw-rw- 1 nobody users   22K Jan 22  2017 9b819db8bc85341899b951f92b8e1da9c5c89686
-rw-rw-rw- 1 nobody users  2.8K Mar 25  2017 9b86257177bd924093561bc2f081eccbf20f0e64
-rw-rw-rw- 1 nobody users   13K Mar 25  2017 9be333b5d1af4cb9d7a43d72675295ff9d9d9f62
-rw-rw-rw- 1 nobody users  9.1K Jan 22  2017 9be89140619555c57b9febd4ca627c23befc3959
-rw-rw-rw- 1 nobody users  8.5K Mar 25  2017 9bedff55c0a0ed85bcd212d51d19256c1d5a0882
-rw-rw-rw- 1 nobody users   88K Mar 25  2017 9c0cb0ab2daa91d7c054b8a4a0ba2666d78addca
-rw-rw-rw- 1 nobody users  6.4K Mar 25  2017 9c14ad5ab68dd1b8dd18c0b527309accae621e0d
-rw-rw-rw- 1 nobody users  223K Jan 22  2017 9c1ee7bfc07a8c0220faded51c6ccb61d817441a
-rw-rw-rw- 1 nobody users  461K May 11  2017 9c40eb23a59a84af9fc84d93a408437d421d4134
-rw-rw-rw- 1 nobody users   51K Jan 22  2017 9c4c0a343f37d098965e2c24a30ad375b4b39103
-rw-rw-rw- 1 nobody users   88K May 11  2017 9c522daaa84ed53be1911bf071ffc82325f13ffb
-rw-rw-rw- 1 nobody users   620 Mar 25  2017 9c6c6c1e89fa5b7c1fe6afcbb9470b170407534b
-rw-rw-rw- 1 nobody users   52K Jan 22  2017 9c7ac86572ebd5c807da88131e4476370e183ba5
-rw-rw-rw- 1 nobody users  8.5K Mar 25  2017 9c9d6526fe73774cbe004b88b26dd8d5b3c5f897
-rw-rw-rw- 1 nobody users   14K Mar 25  2017 9ca562b967ed97a1bdc19bc1f94304d8332713e8


Just a list of the tmp files 

Edited by AngelEyes

  • Community Expert
38 minutes ago, AngelEyes said:

Just a list of the tmp files 

Are there files that are not 'tmp'?

  • Author
Just now, trurl said:

Are there files that are not 'tmp'?

No, just files like these

  • Community Expert

Let's see what happens if you try to delete those from the disks instead of from user shares. Diagnostics shows that share on

C---e                             shareUseCache="prefer"  # Share exists on disk2, disk4, disk5, disk6, disk7, disk10, disk12

See if you can delete the Cache folder on any of those disks.

  • Author

I couldn't from the disks, it didn't show up but it was on the Cache disk. Deleted in now. Thank you.

What's the next step? I guess my shares are not setup correctly in terms of location (array or cache)?

I have managed to copy the docker.img back to the cache/system/docker folder.

I really appreciate the help!

Screenshot 2025-05-13 20.00.02.png

  • Community Expert

Do CLEAN UP again on User Shares page.

  • Community Expert

Nothing can move open files.

 

Disable Docker in Settings.

 

Run mover, wait for it to complete, post new diagnostics.

 

 

  • Author
42 minutes ago, trurl said:

Nothing can move open files.

 

Disable Docker in Settings.

 

Run mover, wait for it to complete, post new diagnostics.

 

 

I ran it a couple of times after turning of the docker but it stopped immediately.

Thanks

server-diagnostics-20250513-2056.zip

Edited by AngelEyes

  • Community Expert

Your appdata has files on the array (disks 1, 11). Mover won't replace files, so these must be duplicates. You will have to get the newest versions onto cache and delete the others.

  • Author

Ok, I moved the files to the cache disk and my docker seems to be working well now!

Any housework that I need to do?

I really appreciate you helping me out :)

server-diagnostics-20250513-2144.zip

  • Community Expert

appdata still has files on disk11

Your docker.img is probably 4 times as large as needed.

 

  • Author
9 hours ago, trurl said:

appdata still has files on disk11

Your docker.img is probably 4 times as large as needed.

 

I don't see any folder on 11 for AppData?

The docker image was on a separate SSD so I probably just made it a similar size to the disk so thanks for reminding me. I'll look at shrinking it.

Screenshot 2025-05-14 07.30.53.png

  • Community Expert
8 hours ago, AngelEyes said:

I don't see any folder on 11 for AppData

Maybe diagnostics aren't current or maybe they aren't correct.

 

 

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