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Upgrading from 6.12.14 to 7 Results In Hardware Not Working

Featured Replies

Good morning.

When attempting to upgrade from 6.12.14 to 7, my array seemed to become undetectable. I have downgraded back to 6.12.14, but, because I'm a little stupid, I didn't capture a screenshot of the system when it wasn't working.

I believe it may be my SATA extender that is causing the problem. I was wondering if anyone would be willing to have a quick look and see if that is what's going on and if there's a way to fix it without replacing the hardware.

Thanks so much.

Components list follows.

Current version: 6.12.14

Case: Lian-Li PC-A77F

Motherboard: ASUSTeK COMPUTER INC. X99-A II , Version Rev 1.xx

Processor: Intel Core i7-6850K CPU @ 3.60GHz

RAM: 32GB DDR4

SATA Extender: Supermicro AOC-SASLP-MV8 SATA Extender

Hot-swap Bays: SuperMicro CSE-M35T-1B (x 2)

Power Supply: CORSAIR Enthusiast Series TX750M

USB (unRAID): Lexar JD Firefly 8GB

Hard Drives:

Parity WDC_WD80EFAX-68KNBN0_VDHBX7VD - 8 TB (sdb)

Disk 1 ST8000DM004-2U9188_ZR1520JK - 8 TB (sdf)

Disk 2 ST8000DM004-2U9188_ZR1685VF - 8 TB (sdd)

Disk 3 ST8000DM004-2U9188_ZR161J5L - 8 TB (sde)

Disk 4 WDC_WD80EFAX-68KNBN0_VDH2MGVD - 8 TB (sdh)

Disk 5 ST4000DM005-2DP166_WGY0E53A - 4 TB (sdj)

Disk 6 ST3000DM001-1CH166_W1F23145 - 3 TB (sdm)

Disk 7 WDC_WD30EZRX-00SPEB0_WD-WCC4E0NP7NLR - 3 TB (sdl)

Disk 8 ST8000DM004-2CX188_ZR128XVM - 8 TB (sdk)

Disk 9 ST8000DM004-2U9188_ZR15M67L - 8 TB (sdg)

Disk 10 ST4000DM004-2CV104_ZFN0BNMN - 4 TB (sdi)

Disk 11 ST8000DM004-2CX188_ZCT3VH40 - 8 TB (sdc)

Cache INTEL_SSDPEKNW512G8_PHNH929303YD512A - 512 GB (nvme0n1)

Flash JD_FireFly - 8 GB (sda)

Solved by JorgeB

  • Community Expert

Diags from 7.x, when it's not detecting the devices, please.

  • Community Expert
  • Solution

Jun 6 10:39:10 Tower kernel: mpt3sas 0000:01:00.0: can't disable ASPM; OS doesn't have ASPM control

Jun 6 10:39:10 Tower kernel: mpt3sas 0000:01:00.0: BAR 1: can't reserve [mem 0xe04c0000-0xe04c3fff 64bit]

Jun 6 10:39:10 Tower kernel: mpt2sas_cm0: pci_request_selected_regions: failed

Jun 6 10:39:10 Tower kernel: mpt2sas_cm0: failure at drivers/scsi/mpt3sas/mpt3sas_scsih.c:12320/_scsih_probe()!

HBA is failing to initialize, try this:

https://forums.unraid.net/topic/132930-drives-and-usb-devices-visible-in-bios-not-available-once-booted-asus-wrx80-sage-5965wx/?do=findComment&comment=1208035

  • Author

Thank you for looking. There is a lot of information on that thread. I assume, but "try this" you mean...

added the following to my /boot/syslinux/syslinux.cfg: append pci=realloc=off initrd=/bzroot

If that is the case, stupid question, but where is "boot" located? Would that be on the USB drive?

  • Community Expert
1 hour ago, Netbug said:

If that is the case, stupid question, but where is "boot" located? Would that be on the USB drive?

/boot is where the flash drive is mounted when running Unraid.

  • Author

Can't seem to access it through my Windows shares. I'll pull the USB tomorrow morning and try it.

  • Community Expert

You add that to the syslinux.cfg, click on the flash drive, scroll down to the Syslinux configuration section, make sure Menu View is enabled, top-right, and add after /bzroot to the default boot option, the one in green, as this USB storage quirk example:

uasp add quirk.JPG

  • Author

Ah. Found it.

This is the current:

default menu.c32

menu title Lime Technology, Inc.

prompt 0

timeout 50

label unRAID OS

menu default

kernel /bzimage

append initrd=/bzroot

label unRAID OS GUI Mode

kernel /bzimage

append initrd=/bzroot,/bzroot-gui

label unRAID OS Safe Mode (no plugins, no GUI)

kernel /bzimage

append initrd=/bzroot unraidsafemode

label unRAID OS GUI Safe Mode (no plugins)

kernel /bzimage

append initrd=/bzroot,/bzroot-gui unraidsafemode

label Memtest86+

kernel /memtest

So I should add "append pci=realloc=off initrd=/bzroot" in this section like this?

label unRAID OS

menu default

kernel /bzimage

append pci=realloc=off

append initrd=/bzroot

  • Community Expert
12 minutes ago, Netbug said:

So I should add "append pci=realloc=off initrd=/bzroot" in this section like this?

label unRAID OS

menu default

kernel /bzimage

append pci=realloc=off

append initrd=/bzroot

Not quite - they all need to be on the same append line with the different options space separated like:

append initrd=/bzroot pci=realloc=off

You can also add them to the append lines for all the boot options you are likely to use - not just the default one.

  • Author

ok. So like the following:

default menu.c32

menu title Lime Technology, Inc.

prompt 0

timeout 50

label unRAID OS

menu default

kernel /bzimage

append initrd=/bzroot

append pci=realloc=off initrd=/bzroot

label unRAID OS GUI Mode

kernel /bzimage

append initrd=/bzroot,/bzroot-gui

append pci=realloc=off initrd=/bzroot

label unRAID OS Safe Mode (no plugins, no GUI)

kernel /bzimage

append initrd=/bzroot unraidsafemode

append pci=realloc=off initrd=/bzroot

label unRAID OS GUI Safe Mode (no plugins)

kernel /bzimage

append initrd=/bzroot,/bzroot-gui unraidsafemode

label Memtest86+

kernel /memtest

  • Author

Think I got it. Seems to be running 7.1.3 now.

default menu.c32

menu title Lime Technology, Inc.

prompt 0

timeout 50

label unRAID OS

menu default

kernel /bzimage

append pci=realloc=off initrd=/bzroot

label unRAID OS GUI Mode

kernel /bzimage

append pci=realloc=off initrd=/bzroot,/bzroot-gui

label unRAID OS Safe Mode (no plugins, no GUI)

kernel /bzimage

append initrd=/bzroot unraidsafemode

label unRAID OS GUI Safe Mode (no plugins)

kernel /bzimage

append initrd=/bzroot,/bzroot-gui unraidsafemode

label Memtest86+

kernel /memtest

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