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Docker service crashes after visiting web UI

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About once per week everything seems fine, but then I visit the Unraid UI through my browser and suddenly all docker containers are gone and it says "Docker service failed to start". Until the moment I visit the UI the docker containers are fine when I visit their UI for example. Outside of this visiting the UI works fine.

Turning Docker off and on doesn't help with these issues.

I do not see anything in the log that would point to an issue.

After this I cannot stop the array, "Retry unmounting user share(s)...". I can only get it to shutdown by killing the power, and afterwards it has to do a parity check. I'm guessing this is because Docker is not properly stopped and the disks are still in use?

The attached diagnostics are from when this happened, after I tried turning off and on Docker, and while it was busy "Retry unmounting user share(s)...". I managed to get it to "Retry unmounting diskshare(s)..." once, but no further than that.

Any ideas what could cause this?

glue-diagnostics-20250607-2226.zip

Solved by JorgeB

  • Community Expert

what are your docker settings and where is your docker vdisk

usualy unraid by default has a system share. the system share need to be set to a primary only. As this soud like mover is moving the docker image between disk and making a broken / corupted vdisk image between 2 disks.

  • Author
9 hours ago, bmartino1 said:

what are your docker settings and where is your docker vdisk

usualy unraid by default has a system share. the system share need to be set to a primary only. As this soud like mover is moving the docker image between disk and making a broken / corupted vdisk image between 2 disks.

Here are my docker settings. /appdata and /system shares are on Cache drive only.

image.png

  • Community Expert
  • Solution
12 hours ago, koenvz said:

About once per week everything seems fine, but then I visit the Unraid UI through my browser and suddenly all docker containers are gone and it says "Docker service failed to start"

Try uninstalling the Connect plugin and reboot, it's known to cause that for some users

  • Author
23 hours ago, JorgeB said:

Try uninstalling the Connect plugin and reboot, it's known to cause that for some users

Thanks I did and immediatly saw a noticeable speed improvement in loading the UI pages. Hopefully it won't happen again!

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