I updated to the latest version (4.9.1), and it breaks my UI. It shows two Unraid logos. I can't click on most of my menu buttons. The only way to fix it is to uninstall the plugin.

Edited July 9, 2025Jul 9 by DevlinDelFuego

Hi - sorry you’re having issues.

What version of Unraid OS are you using? This will help us attempt to recreate the issue.

Thanks!

7.1.4

I also see this in the console.

Object { heading: "Warning: API is offline!", message: "The Unraid API is currently offline.", ref: "unraidApiOffline", level: "warning", type: "unraidApiState" }

heading: "Warning: API is offline!"

level: "warning"

message: "The Unraid API is currently offline."

ref: "unraidApiOffline"

type: "unraidApiState"

<prototype>: Object { … }

__defineGetter__: function __defineGetter__()

__defineSetter__: function __defineSetter__()

__lookupGetter__: function __lookupGetter__()

__lookupSetter__: function __lookupSetter__()

__proto__: 

constructor: function Object()

hasOwnProperty: function hasOwnProperty()

isPrototypeOf: function isPrototypeOf()

propertyIsEnumerable: function propertyIsEnumerable()

toLocaleString: function toLocaleString()

toString: function toString()

valueOf: function valueOf()

<get __proto__()>: function __proto__()

<set __proto__()>: function __proto__()

API log.

{"errors":[{"error":{"name":"InternalError","message":"Graphql is offline."}}]}

In an Unraid terminal try

unraid-api start

Should at the least sort out the api / Graphql offline errors.

Additionally, please upload diagnostics so we can attempt to see why the API automatically went offline / wasn’t started correctly.

can't get terminal to work, so I had to ssh in.

SyntaxError: Unexpected end of JSON input

at JSON.parse (<anonymous>)

at ApiStateConfig.parseConfig (file:///usr/local/unraid-api/dist/assets/plugin.module-_9apkWTJ.js:971:32)

at async loadApiConfig (file:///usr/local/unraid-api/dist/assets/plugin.module-_9apkWTJ.js:1071:24)

at async PluginService.listPlugins (file:///usr/local/unraid-api/dist/assets/plugin.module-_9apkWTJ.js:2253:34)

at async PluginService.importPlugins (file:///usr/local/unraid-api/dist/assets/plugin.module-_9apkWTJ.js:2219:32)

at async PluginCliModule.register (file:///usr/local/unraid-api/dist/assets/plugin.module-_9apkWTJ.js:12650:25)

2 minutes ago, DevlinDelFuego said:

can't get terminal to work, so I had to ssh in.

SyntaxError: Unexpected end of JSON input

at JSON.parse (<anonymous>)

at ApiStateConfig.parseConfig (file:///usr/local/unraid-api/dist/assets/plugin.module-_9apkWTJ.js:971:32)

at async loadApiConfig (file:///usr/local/unraid-api/dist/assets/plugin.module-_9apkWTJ.js:1071:24)

at async PluginService.listPlugins (file:///usr/local/unraid-api/dist/assets/plugin.module-_9apkWTJ.js:2253:34)

at async PluginService.importPlugins (file:///usr/local/unraid-api/dist/assets/plugin.module-_9apkWTJ.js:2219:32)

at async PluginCliModule.register (file:///usr/local/unraid-api/dist/assets/plugin.module-_9apkWTJ.js:12650:25)

Getting this same exact error when I do unraid-api start or unraid-api restart from cli. Just updated to 4.9.1 a few moments ago.

For reference:

<anonymous_script>:1

SyntaxError: Unexpected end of JSON input

at JSON.parse (<anonymous>)

at ApiStateConfig.parseConfig (file:///usr/local/unraid-api/dist/assets/plugin.module-_9apkWTJ.js:971:32)

at async loadApiConfig (file:///usr/local/unraid-api/dist/assets/plugin.module-_9apkWTJ.js:1071:24)

at async PluginService.listPlugins (file:///usr/local/unraid-api/dist/assets/plugin.module-_9apkWTJ.js:2253:34)

at async PluginService.importPlugins (file:///usr/local/unraid-api/dist/assets/plugin.module-_9apkWTJ.js:2219:32)

at async PluginCliModule.register (file:///usr/local/unraid-api/dist/assets/plugin.module-_9apkWTJ.js:12650:25)

Node.js v22.16.0

EDIT: Diags attached

fortress-diagnostics-20250709-0052.zip

Edited July 9, 2025Jul 9 by xlelx

If you’re able to, upload diagnostics. Since the double logo might be blocking the link to Tools in the webGUI, manually navigate to /Tools/Diagnostics. The diags will include api logs that might include some more details for us to better understand what’s happening.

alpha-diagnostics-20250709-0147.zip

Another thing to point out in my instance, I have no logo present and when I click on the menu at the top right it does nothing.

2 minutes ago, xlelx said:

Another thing to point out in my instance, I have no logo present and when I click on the menu at the top right it does nothing.

Noted.

Thanks for uploading. We’ll get back to you.

This issue will be fixed in a hotfix release today. We've pulled 4.9.1 for now and will provide a fix shortly.

We've published a hotfix to fix this issue! Thank you for reporting this.

4.9.2 was still doing the same thing after installing it. I SSH in and did unraid-api start and that fixed the UI issue. I've attached a screenshot of when it broke, if it helps.

We'll issue one more hotfix to solve this and the flash backup issue today. Sorry about the repeated releases.

Just updated to 4.9.4. Had to do an 'unraid-api start' to get it going after updating, but once it completely started up I seem to have no more issues. Thanks all for the fix! The only issue I am seeing now are intermittent 503 errors reported by the plugin in the UI. They do come and go, but it has been mostly stable and my flash backup does complete.