Had some issues accessing some new files created by Sonarr / Radarr via UNC path from Windows 11 client to my UNRAID server (7.14, domain joined).

I attempted to run Docker Safe permissions and let it complete. All shares were gone. Tried to do regular "New Permissions" but there were no shares to select.

Restarted system, all dockers were not running properly.

Shut down the system and restored from a backup that I had from last month (UNRAID v7.01). Started up the system and still had no shares. Tried a reboot, still no shares.

Removed from domain and re-joined, restarted again, still nothing. Please give me some advice on how to get the system back up and operational. Attaching diagnostics.

tower900-diagnostics-20250808-1241.zip

Edited August 8, 2025Aug 8 by scythe944

No diagnostics provided 😒

Running the New Permissions tools should not cause this sort of issue. Can you see the files if you look directly at the drives? If so then most likely cause would be file system corruption and you should run a check filesystem on all your drives. Providing the diagnostics will help us see if this is the likely cause.

Thanks @itimpi, I did attach the diagnostics shortly after the initial post. I can try to run a filesystem check and get back to you. I can say that a parity check was done within the last month and there were no issues and I haven't been alerted of any file system problems as of late.

Edited August 8, 2025Aug 8 by scythe944

Open up the WebGUI terminal. Post up the output of this command:

ls -al /mnt/user

In your diagnostics, I count twelve shares that have been named but have no data stored in them. In the output of the command I asked you to run, do you see all the shares that you expected to find?

@Frank1940

Edited August 8, 2025Aug 8 by scythe944

Checked all three data disks, none had errors.

Edited August 8, 2025Aug 8 by scythe944

21 minutes ago, scythe944 said:

Was this with the array started in normal mode?

Yes, sorry. Was replying back to itimpi about the disk checks. After starting the array the command shows:

The directories marked with a 'tic' have definate problems!

Unless the execute permission bit is set, a normal user can not see inside the directory. Plus, the two directories with the administrator/domain as the owners/group S/B nobody/users. You need to determine what is changing these permissions and resetting the owner/group. (These are set as I indicated every time Unraid is booted up.)

Edited August 8, 2025Aug 8 by Frank1940

Well, that's certainly odd then. Anyway to reset permissions back to normal? I don't have anything crazy installed on UNRAID, no VM's, just some docker containers.

Everything has been running fine for months until I stupidly tried to change the permissions with the Docker Safe permissions tool today. Been downhill from there.

Strangely, I setup JellyFin a couple months ago and that docker is still working and I'm able to watch shows / movies with it right now, but I can't bring up plex at all.

Should I try stopping and disabling Docker service, try to reset permissions somehow and reboot?

1 hour ago, scythe944 said:

Should I try stopping and disabling Docker service, try to reset permissions somehow and reboot?

Don't bother trying to reset the permissions. A reboot will restore them to the defaults.

You do have to be careful with Docker containers. If they are not Unraid aware, their settings may not be what is required to work with Unraid! You should be looking for one where the the user is set to 'Administrato'r and there is a group called 'domain users'. see this thread:

https://forums.unraid.net/topic/188600-share-permissions-changed-to-owner-99/#comment-1540351

Thanks Frank1940, I took a look at the thread that you referenced, I believe all of my docker containers were obtained through the community apps and are docker aware. I didn't modify any permissions manually and the PUID and PGID's appear to be 99 and 100, as the defaults reference. Just not sure why the shares aren't showing up anymore. Well, obviously, we know why, because the groups don't have access permissions anymore, just don't know what took them away.

As for rebooting to reset them, I've given that a try a few times and the shares are still inaccessible. As in, just gone. Attempting to add them back manually gives me an error in the logs that it already exists.

So, the only thing I can think to try is to disable docker service completely and restart the system to see if something is messing with the access permissions.

I missed that you were joined to a domain. Not sure what the permissions/owner are supposed to be for those; leave the domain for now and change to workgroup, reboot, and post once more the output from

ls -la /mnt/user

@scythe944 , there is a section of the Forum that is devoted to Active Directory (AD). You can find it here:

https://forums.unraid.net/forum/102-active-directory/

(If you don't what I am talking about then make the changes that @JorgeB recommended. I, personally, have never used AD but I know it is a complex environment. Most Unraid users use peer-to-peer networking and the Workgroup setting gives that mode.)

Edited August 9, 2025Aug 9 by Frank1940

7 hours ago, JorgeB said:

I missed that you were joined to a domain. Not sure what the permissions/owner are supposed to be for those; leave the domain for now and change to workgroup, reboot, and post once more the output from

ls -la /mnt/user

I just reverted back to a workgroup and selected the shares to be shared out with Work Group instead of Domain and did the command again:

When viewing docker logs for Plex and PostgreSQL_Immich, I have errors about not having permissions still:

Thanks for the help so far though

Did a new Permissions on the Media and Appdata shares after the Shares became available again and showed up (removing from Domain and setting shares to workgroup seems to have brought them back).

After resetting permissions, it appears that the dockers are working correctly, but I can't browse to the UNRAID server via UNC path, not that I care about that too much.

Trying to figure out if I should upgrade back to the latest version and restore my appdata backups from a couple days ago before everything got screwed up or just leave it alone. I have the Appdata backup plugin schedule disabled for now so it won't backup this screwed up state of my dockers.

At this point, at least Plex is back up and running, I'm sure I'll run into more issues. Wish I could have some sort of snapshot of all settings that I can revert to if something goes awry like this. Restoring from backup didn't seem to do what I expected it to. Oh well, might have to pay for a professional support session to get everything working the proper way again.

After doing the two permission reset on Appdata and Media, this is the current status of the ls -la /mnt /usr command:

Had to delete the Codec folder from Plex so that it could re-create the folder and download the codecs in order to play media, but at least it's working again.

They look OK, but note that resetting the permissions for the files inside the Appdata share can break the containers (correcting them for the folder itself is OK)