August 11, 2025Aug 11 Hi all. Looking for guidance for my Unraid GUI error.Running 7.0.1 and ran into this problem last night. No dashboard web access, no login prompt. It just displays a white error page, "500 Internal Server Error" and "nginx" below that. I usually access my Unraid via this link, http://homer/Dashboard Using the IP instead of homer results in same.Docker containers are still functioning and accessible. VM service disabled.I do have SSH access via PuTTY. I have not yetrebooted, and copied the syslog (attached). Also attached is the nginx error log from /var/log/nginxI reviewed https://docs.unraid.net/unraid-os/troubleshooting/diagnostics-information/ . But running "diagnostics" errors for me like this, "-bash: diagnostics: command not found". And which does not find diagnostics for me showing this, "which: no diagnostics in (/usr/local/sbin:/usr/sbin:/sbin:/usr/local/bin:/usr/bin:/bin)".I first found the condition last night before bed, in the 2200 hour. There was a User Script that was set to run at 22:03 that I wanted to check on. That script moves files between drives. Coincidence likely, but that's when I first saw the 500 error.This morning I attempted "/etc/rc.d/rc.php-fpm restart" and "/etc/rc.d/rc.nginx restart". Those appeared to run successfully, and the 500 error persists.syslog.log nginx_error.log Edited August 12, 2025Aug 12 by Bait Fish modified post title to include Unraid version, 2nd edit - Marked title solved
August 12, 2025Aug 12 Community Expert System stats plugin is causing errors; remove it or look for an update, but to get the GUI back you will likely need to reboot.
August 12, 2025Aug 12 Author JorgeB, thanks for leading me to a solution. It seems so far not to have been the plugin.I rebooted and removed the plugin as advised. The system ran fine until I again ran the (new, untested) user script I mentioned earlier. I was able to cause the 500 error immediately each time the script was run subsequently. And it caused the 500 error immediately each time. It seems it was causing i/o overload too quickly. Got rid of the offending operation and the script is again running and Unraid remains accessible.
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