August 13, 2025Aug 13 I've run into an issue that I'm completely stumped as to how I would go about fixing it.I recently installed both binhex-qbittorrentvpn and binhex-sabnzbdvpn by the AlienTech42 videos. On that end of things, everything works perfectly. Where I am having an issue is when it comes to dealing with the downloaded files. My workflow is typically this:Download mediaRename files accordinglyManually move from Downloads folder to the appropriate folder on the array (I use folders for each main genre of media in Plex as I hate needing to use the search function. Yes, I know it's the "wrong way" of doing it. No, I have no plans to ever change it.)What's happening though is that in Krusader, it appears that when I choose to move a file, it gets moved to say, /data/media/movies/horror. I can see that file in that location in Krusader. But apparently it doesn't. It stays on the Cache, but now in a folder structure of cache/data/media/movies/horror. Now on the surface, this isn't a big deal as at least the media is perfectly accessible in Plex. But the Cache does start to get filled with files that really don't need to be there. I think that the solution would be Mover, but I must have something not configured right because it does nothing automatically and also does nothing and actually ends instantaneously if I start it manually. So either I have something misconfigured or I'm not fully understanding how files are dealt with between Cache and the Array, which I'm honestly not ruling out. This is on 7.14. I've attached a group of screenshots, but can obviously add any other info that's needed.
August 14, 2025Aug 14 Community Expert You are likely to get better informed feedback if you attach your system’s diagnostics (with everything in the one zip file) to your next post in this thread. It is always a good idea when asking questions to supply your diagnostics so we can see details of your system, how you have things configured, and the current syslog.
August 14, 2025Aug 14 Community Expert Your entire "data" share is configured to use only the array, since you do not have a secondary storage assigned to the data share, mover does not operate on shares with only a primary storage assigned.Files wrote to /mnt/cache/data will not be moved at all. Check all your docker container templates to make sure none are set to use /mnt/cache/dataThis needs to say "CACHE ---> ARRAY"Run mover and then set back to "array" only Edited August 14, 2025Aug 14 by MowMdown
August 14, 2025Aug 14 Author 10 hours ago, itimpi said:You are likely to get better informed feedback if you attach your system’s diagnostics (with everything in the one zip file) to your next post in this thread. It is always a good idea when asking questions to supply your diagnostics so we can see details of your system, how you have things configured, and the current syslog.Ack! Figured I was forgetting something. Diagnostics are attached. 1 hour ago, MowMdown said:Your entire "data" share is configured to use only the array, since you do not have a secondary storage assigned to the data share, mover does not operate on shares with only a primary storage assigned.Files wrote to /mnt/cache/data will not be moved at all. Check all your docker container templates to make sure none are set to use /mnt/cache/dataThis needs to say "CACHE ---> ARRAY"Run mover and then set back to "array" onlyI did try this. While it cleared off the media from the Cache, when i downloaded something else then moved it with Krusader, it still shows as being on the Cache when looking at the Cache under Pool Devices. plexbox-diagnostics-20250814-1038.zip
August 14, 2025Aug 14 Community Expert 15 minutes ago, bitzie said:else then moved it with Krusader, it still shows as being on the Cache when looking at the Cache under Pool Devices.This is expected as described in the Caution section in the online documentation here if you use Move from Krusader. You would need to use a Copy/Delete strategy to avoid this.If you use the Dynamix Gile Manager built into Unraid 7 you would get the behaviour expected as it knows how to do this correctly in Unraid avoiding the issue.
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