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Network Falls Offline After A Few Minutes...Have To Reboot To Access GUI and SMB Shares

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I'm not sure what I did or what I changed, but something is messed up.

As the titles says, my access to the GUI and my SMB shares goes dead after a few minutes. I reboot and it comes back...for a few minutes.

I was able to look at the logs and here's what I found of note...

Unraid Error.jpg

Google says the red error "indicates a missing or improperly installed firmware file required by the cxgb4 driver, which likely corresponds to a Chelsio network adapter using the AQ1202 PHY."

Here's what I have for Chelsio Network Drivers...

Unraid Chelsio Drivers.jpg

Could a driver update fix the issue?

If so, how does one update the driver?

Maybe it's something else?

I've downgraded to 7.1.3 then upgraded back up to 7.1.4 and it did the same thing.

Any ideas on how to fix this?

  • Author
On 8/21/2025 at 1:47 AM, JorgeB said:

Post the diagnostics after it happens.

Not sure if I did this correctly...

It actually took a while for it to fail this time. From the terminal I was to type in diagnostics and it gave me a Zip file that was created.

I downloaded the file, but I don't think it was the same one created prior to the reboot. I've attached the file. Not sure what I'm looking for.

thecloud-diagnostics-20250823-1228.zip

  • Community Expert

Aug 23 10:53:06 TheCloud kernel: cxgb4 0000:04:00.4: Port 0 link down, reason: Insufficient Airflow

Aug 23 10:53:06 TheCloud kernel: cxgb4 0000:04:00.4 eth0: link down

  • Author

Wow, thanks!

Think it's actually measuring airflow or its just getting hot? I know some of these Chelsio cards had fans on them. I wonder if it quit working.

  • Author

Well, I'm too embarrassed to even post pictures, but I pulled the server out of my rack and opened it up and there was a layer of top soil on everything. I don't remember the last time I blew it out, but it apparently wasn't recent. After a thorough cleaning, we'll see if the problem persists.

  • Community Expert
3 hours ago, ARAMP1 said:

or its just getting hot?

I would assume this.

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