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Unraid 7.1.4 Trial Key Failure.

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I am trying to evaluate Unraid and receive a trial license key file that is suppose to be valid until Nov 16th. However when I try to recover the license it fails and I get the error below. I've tried to set this up on 3 different machines. All return the same error. I've checked the time on the system using the web terminal and it is correct.

Screenshot 2025-10-20 073827.png

watchtower-smart-20250916-2248.zip

Edited by Genewr
I know someone is going to ask for the diag data, so I'm including it now.

Solved by JorgeB

  • Community Expert

That is not the diagnostics; see the link for how to get them.

  • Community Expert
  • Solution

Oct 20 06:45:01 watchtower emhttpd: error: get_key_info, 683: Invalid argument (22): stat: /boot/config/Trial.key

This typically means the key file is corrupt; try downloading it again manually and then copy it to the flash drive, overwriting the existing file.

  • Author

Thank you

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