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Smart data "Attributes not available"

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I have a SATA SSD that refuses to properly display the smart data in the unraid UI. Its a 4TB 860 EVO. I purchased it used so I had considered it might be a fake, but Samsung Magician has no issues identifying it and crystaldiskinfo shows all relevant data.

When at Unraids terminal I can see the smart data.

root@Hyperion:~# smartctl -x /dev/sdc
smartctl 7.4 2023-08-01 r5530 [x86_64-linux-6.12.24-Unraid] (local build)
Copyright (C) 2002-23, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Samsung based SSDs
Device Model:     Samsung SSD 860 EVO 4TB
Serial Number:    S596NE0N100749D
LU WWN Device Id: 5 002538 e101299f8
Firmware Version: RVT04B6Q
User Capacity:    4,000,787,030,016 bytes [4.00 TB]
Sector Size:      512 bytes logical/physical
Rotation Rate:    Solid State Device
Form Factor:      2.5 inches
TRIM Command:     Available, deterministic, zeroed
Device is:        In smartctl database 7.3/5706
ATA Version is:   ACS-4 T13/BSR INCITS 529 revision 5
SATA Version is:  SATA 3.2, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Wed Oct 22 17:06:52 2025 CDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
AAM feature is:   Unavailable
APM feature is:   Unavailable
Rd look-ahead is: Enabled
Write cache is:   Enabled
DSN feature is:   Unavailable
ATA Security is:  Disabled, NOT FROZEN [SEC1]
Wt Cache Reorder: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00) Offline data collection activity
                                        was never started.
                                        Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0) The previous self-test routine completed
                                        without error or no self-test has ever 
                                        been run.
Total time to complete Offline 
data collection:                (    0) seconds.
Offline data collection
capabilities:                    (0x53) SMART execute Offline immediate.
                                        Auto Offline data collection on/off support.
                                        Suspend Offline collection upon new
                                        command.
                                        No Offline surface scan supported.
                                        Self-test supported.
                                        No Conveyance Self-test supported.
                                        Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                                        power-saving mode.
                                        Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                                        General Purpose Logging supported.
Short self-test routine 
recommended polling time:        (   2) minutes.
Extended self-test routine
recommended polling time:        ( 320) minutes.
SCT capabilities:              (0x003d) SCT Status supported.
                                        SCT Error Recovery Control supported.
                                        SCT Feature Control supported.
                                        SCT Data Table supported.

SMART Attributes Data Structure revision number: 1
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAGS    VALUE WORST THRESH FAIL RAW_VALUE
  5 Reallocated_Sector_Ct   PO--CK   100   100   010    -    0
  9 Power_On_Hours          -O--CK   099   099   000    -    3243
 12 Power_Cycle_Count       -O--CK   095   095   000    -    4080
177 Wear_Leveling_Count     PO--C-   099   099   000    -    5
179 Used_Rsvd_Blk_Cnt_Tot   PO--C-   100   100   010    -    0
181 Program_Fail_Cnt_Total  -O--CK   100   100   010    -    0
182 Erase_Fail_Count_Total  -O--CK   100   100   010    -    0
183 Runtime_Bad_Block       PO--C-   100   100   010    -    0
187 Uncorrectable_Error_Cnt -O--CK   100   100   000    -    0
190 Airflow_Temperature_Cel -O--CK   072   059   000    -    28
195 ECC_Error_Rate          -O-RC-   200   200   000    -    0
199 CRC_Error_Count         -OSRCK   092   092   000    -    7157
235 POR_Recovery_Count      -O--C-   099   099   000    -    66
241 Total_LBAs_Written      -O--CK   099   099   000    -    25176669341
                            ||||||_ K auto-keep
                            |||||__ C event count
                            ||||___ R error rate
                            |||____ S speed/performance
                            ||_____ O updated online
                            |______ P prefailure warning

General Purpose Log Directory Version 1
SMART           Log Directory Version 1 [multi-sector log support]
Address    Access  R/W   Size  Description
0x00       GPL,SL  R/O      1  Log Directory
0x01           SL  R/O      1  Summary SMART error log
0x02           SL  R/O      1  Comprehensive SMART error log
0x03       GPL     R/O      1  Ext. Comprehensive SMART error log
0x04       GPL,SL  R/O      8  Device Statistics log
0x06           SL  R/O      1  SMART self-test log
0x07       GPL     R/O      1  Extended self-test log
0x09           SL  R/W      1  Selective self-test log
0x10       GPL     R/O      1  NCQ Command Error log
0x11       GPL     R/O      1  SATA Phy Event Counters log
0x13       GPL     R/O      1  SATA NCQ Send and Receive log
0x30       GPL,SL  R/O      9  IDENTIFY DEVICE data log
0x80-0x9f  GPL,SL  R/W     16  Host vendor specific log
0xa1           SL  VS      16  Device vendor specific log
0xa5           SL  VS      16  Device vendor specific log
0xce           SL  VS      16  Device vendor specific log
0xe0       GPL,SL  R/W      1  SCT Command/Status
0xe1       GPL,SL  R/W      1  SCT Data Transfer

SMART Extended Comprehensive Error Log Version: 1 (1 sectors)
No Errors Logged

SMART Extended Self-test Log Version: 1 (1 sectors)
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%      2085         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
  256        0    65535  Read_scanning was never started
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

SCT Status Version:                  3
SCT Version (vendor specific):       256 (0x0100)
Device State:                        Active (0)
Current Temperature:                    28 Celsius
Power Cycle Min/Max Temperature:     23/28 Celsius
Lifetime    Min/Max Temperature:     21/41 Celsius
Specified Max Operating Temperature:    70 Celsius
Under/Over Temperature Limit Count:   0/0
SMART Status:                        0xc24f (PASSED)

SCT Temperature History Version:     2
Temperature Sampling Period:         10 minutes
Temperature Logging Interval:        10 minutes
Min/Max recommended Temperature:      0/70 Celsius
Min/Max Temperature Limit:            0/70 Celsius
Temperature History Size (Index):    128 (63)

Index    Estimated Time   Temperature Celsius
  64    2025-10-21 19:50     ?  -
 ...    ..(  3 skipped).    ..  -
  68    2025-10-21 20:30     ?  -
  69    2025-10-21 20:40    29  **********
  70    2025-10-21 20:50     ?  -
 ...    ..(  2 skipped).    ..  -
  73    2025-10-21 21:20     ?  -
  74    2025-10-21 21:30    27  ********
  75    2025-10-21 21:40     ?  -
 ...    ..(  9 skipped).    ..  -
  85    2025-10-21 23:20     ?  -
  86    2025-10-21 23:30    29  **********
  87    2025-10-21 23:40    25  ******
  88    2025-10-21 23:50    24  *****
 ...    ..(  3 skipped).    ..  *****
  92    2025-10-22 00:30    24  *****
  93    2025-10-22 00:40     ?  -
  94    2025-10-22 00:50    29  **********
  95    2025-10-22 01:00    29  **********
  96    2025-10-22 01:10    30  ***********
  97    2025-10-22 01:20    29  **********
  98    2025-10-22 01:30    30  ***********
  99    2025-10-22 01:40    30  ***********
 100    2025-10-22 01:50    30  ***********
 101    2025-10-22 02:00    31  ************
 102    2025-10-22 02:10    30  ***********
 103    2025-10-22 02:20    30  ***********
 104    2025-10-22 02:30    29  **********
 105    2025-10-22 02:40    29  **********
 106    2025-10-22 02:50    29  **********
 107    2025-10-22 03:00    30  ***********
 108    2025-10-22 03:10    31  ************
 109    2025-10-22 03:20    30  ***********
 110    2025-10-22 03:30    30  ***********
 111    2025-10-22 03:40    31  ************
 112    2025-10-22 03:50    30  ***********
 113    2025-10-22 04:00    30  ***********
 114    2025-10-22 04:10    31  ************
 115    2025-10-22 04:20    30  ***********
 116    2025-10-22 04:30    29  **********
 117    2025-10-22 04:40    29  **********
 118    2025-10-22 04:50    30  ***********
 119    2025-10-22 05:00    30  ***********
 120    2025-10-22 05:10    29  **********
 ...    ..(  3 skipped).    ..  **********
 124    2025-10-22 05:50    29  **********
 125    2025-10-22 06:00     ?  -
 126    2025-10-22 06:10    25  ******
 127    2025-10-22 06:20    26  *******
   0    2025-10-22 06:30    26  *******
   1    2025-10-22 06:40    26  *******
   2    2025-10-22 06:50    23  ****
   3    2025-10-22 07:00    20  *
 ...    ..(  9 skipped).    ..  *
  13    2025-10-22 08:40    20  *
  14    2025-10-22 08:50    21  **
 ...    ..( 13 skipped).    ..  **
  28    2025-10-22 11:10    21  **
  29    2025-10-22 11:20    22  ***
 ...    ..(  8 skipped).    ..  ***
  38    2025-10-22 12:50    22  ***
  39    2025-10-22 13:00    23  ****
 ...    ..(  7 skipped).    ..  ****
  47    2025-10-22 14:20    23  ****
  48    2025-10-22 14:30    24  *****
 ...    ..(  3 skipped).    ..  *****
  52    2025-10-22 15:10    24  *****
  53    2025-10-22 15:20    23  ****
 ...    ..(  5 skipped).    ..  ****
  59    2025-10-22 16:20    23  ****
  60    2025-10-22 16:30     ?  -
  61    2025-10-22 16:40    28  *********
  62    2025-10-22 16:50    24  *****
  63    2025-10-22 17:00    23  ****

SCT Error Recovery Control:
           Read: Disabled
          Write: Disabled

Device Statistics (GP Log 0x04)
Page  Offset Size        Value Flags Description
0x01  =====  =               =  ===  == General Statistics (rev 1) ==
0x01  0x008  4            4080  ---  Lifetime Power-On Resets
0x01  0x010  4            3243  ---  Power-on Hours
0x01  0x018  6     25176669341  ---  Logical Sectors Written
0x01  0x020  6       266257243  ---  Number of Write Commands
0x01  0x028  6     54624281204  ---  Logical Sectors Read
0x01  0x030  6       819765091  ---  Number of Read Commands
0x01  0x038  6          622000  ---  Date and Time TimeStamp
0x04  =====  =               =  ===  == General Errors Statistics (rev 1) ==
0x04  0x008  4               0  ---  Number of Reported Uncorrectable Errors
0x04  0x010  4            1596  ---  Resets Between Cmd Acceptance and Completion
0x05  =====  =               =  ===  == Temperature Statistics (rev 1) ==
0x05  0x008  1              28  ---  Current Temperature
0x05  0x020  1              41  ---  Highest Temperature
0x05  0x028  1              21  ---  Lowest Temperature
0x05  0x058  1              70  ---  Specified Maximum Operating Temperature
0x06  =====  =               =  ===  == Transport Statistics (rev 1) ==
0x06  0x008  4           13009  ---  Number of Hardware Resets
0x06  0x010  4               0  ---  Number of ASR Events
0x06  0x018  4            7157  ---  Number of Interface CRC Errors
0x07  =====  =               =  ===  == Solid State Device Statistics (rev 1) ==
0x07  0x008  1               0  N--  Percentage Used Endurance Indicator
                                |||_ C monitored condition met
                                ||__ D supports DSN
                                |___ N normalized value

Pending Defects log (GP Log 0x0c) not supported

SATA Phy Event Counters (GP Log 0x11)
ID      Size     Value  Description
0x0001  2            0  Command failed due to ICRC error
0x0002  2            0  R_ERR response for data FIS
0x0003  2            0  R_ERR response for device-to-host data FIS
0x0004  2            0  R_ERR response for host-to-device data FIS
0x0005  2            0  R_ERR response for non-data FIS
0x0006  2            0  R_ERR response for device-to-host non-data FIS
0x0007  2            0  R_ERR response for host-to-device non-data FIS
0x0008  2            0  Device-to-host non-data FIS retries
0x0009  2            2  Transition from drive PhyRdy to drive PhyNRdy
0x000a  2            2  Device-to-host register FISes sent due to a COMRESET
0x000b  2            0  CRC errors within host-to-device FIS
0x000d  2            0  Non-CRC errors within host-to-device FIS
0x000f  2            0  R_ERR response for host-to-device data FIS, CRC
0x0010  2            0  R_ERR response for host-to-device data FIS, non-CRC
0x0012  2            0  R_ERR response for host-to-device non-data FIS, CRC
0x0013  2            0  R_ERR response for host-to-device non-data FIS, non-CRC

I dont see anything wrong with the drive. Yes it has quite a few CRC errors but those have not changed in any meaningful way since I have begun to use it.

I have rebooted, and tried different spots in the hot swap bays.

Has anyone seen anything like this before?

hyperion-diagnostics-20251022-1718.zip

Solved by Adubs

  • Author
  • Solution

Nevermind... I had somehow configured the smart controller type to ATA, but it should be use default. After correcting it is working as expected.

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