Hello -

Just updated from last 7.14 to 7.2 and the system is completely down - no access at all. Moved the system to workbench, attached monitor/keyboard - system boots, but no UnRAID - tried GUI boot and browser opens, but nothing. Also tried safe mode GUI and nothing there either. Thought I had a backup, but nope wasn't being done (I know idiot for not verifying), so where to I stand on getting this thing back up? Been using UnRAID for years and have a TON of data on it.... this is the 1st time ever having this type of issue and I must say, the panic is real!

Thanks for any assistance......

Edited November 4, 2025Nov 4 by kbrutlag

16 hours ago, kbrutlag said:

system boots, but no UnRAID

Can you expand on this? Do you see the Unraid login prompt? If yes, log in using the CLI and get the diagnostics; if not, post a photo showing what you see.

Nothing at all, no shared drives or login prompt. When I connect a keyboard and monitor to the UnRAID server and boot with GUI, the firefox browser opens but nothing is displayed, like the web interface is missing.

56 minutes ago, kbrutlag said:

Nothing at all, no shared drives or login prompt.

I meant on the monitor, grab the diagnostics.

Attached is what I see when booting in GUI mode.

Thank you for responding and assistance.

Boot in normal mode and use the keyboard to login and get the diagnostics, using the CLI.

Thank you - diagnostics attached.

unraid-1-diagnostics-20251103-0750.zip

There's no link on either of the NICs, but that is not the only issue. Disable the Docker service by editing /config/docker.cfg on the flash drive and changing DOCKER_ENABLED="yes" to "no", then boot in safe mode and post new diags

Thank you - yeah, I have the system on a bench for troubleshooting and no available network for it.

New diagnostics attached.

unraid-1-safemode-diagnostics-20251103-0912.zip

Nginx is still failing to start, like a config problem or a corrupt config file. My suggestion would be to redo the flash drive, backup the current one first and then recreate it using the USB tool and just restore the bare minimum, like the key, super.dat and the pools folder for the assignments, also copy the docker user templates folder (\config\plugins\dockerMan\templates-user), if all works you can then reconfigure the server or try restoring a few config files at a time from the backup to see if you can find the culprit.

Thank you, I'll give that a shot and update.

Well, it came up, but shows 6 of my drives as unmountable unsupported or no file system.

Post new diags please. (and don't format the disks)

Latest diag file.

unraid-1-diagnostics-20251103-1237.zip

For the disks that are not mounting, post the output from wipefs /dev/md#p1, where # is the disk number (despite the name, that command as written won't wipe anything).

Edit to add: array must be running.

Thank you, output attached.

Output.txt

DEVICE OFFSET        TYPE       UUID                                 LABEL
md7p1  0x0           xfs        100b3605-696f-461b-b6a8-e782d3bee0f1 
md7p1  0x3a381644000 zfs_member 11638181059757692147                 disk7
md7p1  0x3a381684000 zfs_member 11638181059757692147                 disk7

The problem is the dual filesystem signatures, assuming the disks were using XFS, stop the array, click on each disk, and change the filesystem from auto to xfs, start the array and they should mount.

Note that the issue will happen again after a new config or anytime the fs is changed to auto, If you're interested in a permanent fix, I can post the command.

Great work! You're correct, they all came back. Hopefully there will not be any more changes, but I am interested in a permanent fix.

I'm also curious as to how I get all the dockers and plugins working again..... If I can get more of your advice?

10 hours ago, kbrutlag said:

I'm also curious as to how I get all the dockers and plugins working again.

For Docker, you should just need to enable the server and point to the old Docker image and appdata.

For the plugins, recommend reinstalling them.

Thank you again. After some network re-configuring, I was able to get all the Dockers up and running. So far I've been unable to load any plugins. I tried Community Applications and looks like it's installing, but never shows up as actually installed.

That's weird; you can post the diags to see if there's something visible there.

Sure thing!

All Docker versions report 'not available' when I check for updates, but I'm assuming that may be due to having no Community Applications.

unraid-1-diagnostics-20251104-1219.zip

Edited November 4, 2025Nov 4 by kbrutlag

Diags show the server has connectivity issues, and looking at the network settings:

IPADDR[0]="192.168.166.23"
NETMASK[0]="255.XXX.XXX.0"
GATEWAY[0]="192.168.166.1"

IPADDR[1]="192.168.166.23"
NETMASK[1]="255.XXX.XXX.0"
GATEWAY[1]="192.168.166.1"

Both eth0 and eth1 have the same IP address; you need to fix that. Also, only eth0 should have a gateway set, or there will be issues.

Both the CA and docker update issues are likely related to this.

Oh - odd, I didn't realize that the setting were used even if the interface was down.  So eth1 has no connection now, but it was the only active interface when I reconnected the 10Gb back up.  I had to make it interface 0 through the Interface Rules.  I've set interface 1 to use DHCP now and that seems to have taken care of it.

THANKS FOR ALL YOUR HELP!!  Was lost without your experience!