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Disks no longer detected after upgrading from 7.1.4 to 7.2.0

badsector
in General Support

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Hi,

Hope someone can help me figure this out. After upgrading to 7.2.0, the system rebooted but afterward the disks are no longer detected. I went ahead and downgraded the OS back to 7.1.4 but still it shows "no device / missing" for my array and cache disks. The only thing detected is the USB drive.

cube-diagnostics-20251104-1637.zip

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    • Solved by trurl

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    • Community Expert
    • Solution

    Can you see the disks in BIOS?

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    • Author

    Hi,

    They are not showing up in BIOS... started looking at that more closely and I believe the sata power backplane on my jonsbo N3 case has gone bad.. coincendently with the upgrade reboot which is odd.

    I'll reach out to jonsbo for a replacement, the disk is detected if I bypass the sata backplane.

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