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Unraid random freeze

Featured Replies

  • Community Expert

Hi

For several months now, the server has been freezing randomly. Sometimes after several weeks, sometimes after just a few days.

I've attached the diagnostics for the last freeze.

I hope someone can help me.

Hardware: HP ProLiant Gen8

16GB of RAM

Is it time to consider a hardware upgrade? Unfortunately, I can't add more RAM to this server.

Thanks

tower-diagnostics-20251105-1819.zip tower-diagnostics-20251105-1805.zip

  • Community Expert

Enable the syslog server and post that after a crash, in case there's something logged there.

  • 3 weeks later...
  • Author
  • Community Expert

Hi @JorgeB

Server crashed last night.

Here is the syslog file. Do you see something interesting in here ?

syslog-192.168.1.127.log

  • Community Expert

Nov 26 21:43:43 Tower php-fpm[10566]: [WARNING] [pool www] child 264015 exited on signal 9 (SIGKILL) after 367.749319 seconds from start

Nov 26 21:44:06 Tower php-fpm[10566]: [WARNING] [pool www] child 275670 exited on signal 9 (SIGKILL) after 252.293712 seconds from start

Nov 26 21:44:38 Tower php-fpm[10566]: [WARNING] [pool www] child 291662 exited on signal 9 (SIGKILL) after 105.339415 seconds from start

Nov 26 21:45:04 Tower php-fpm[10566]: [WARNING] [pool www] child 295389 exited on signal 9 (SIGKILL) after 80.631695 seconds from start

Nov 26 21:45:21 Tower php-fpm[10566]: [WARNING] [pool www] child 298983 exited on signal 9 (SIGKILL) after 42.077643 seconds from start

In my experience, these errors can be the result of the server being close to exhausting the memory, GUI can become extremely slow, like 1 minute to open the dashboard, try limiting the memory for VMs/docker services, or adding a little more RAM.

It could also be one or more containers hogging the CPU, try pinning only some cores to them, and leave cores 0/1 available for Unraid.

Also, recommend trying a couple of other things, go to Settings - Global share settings and set the Number of fuse File Descriptors to the max, and enable this:

https://docs.unraid.net/unraid-os/release-notes/7.0.0/#excessive-flash-drive-activity-slows-the-system-down

  • Author
  • Community Expert

Thank you.

I followed your recommendations. I'm keeping an eye on it!

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