November 5, 2025Nov 5 Hello all,I am currently getting out of memory errors on my tower in fix common problems. Whenever that happens I reboot my tower and the error goes away for a bit, but usually returns in about a week, sometimes sooner. Before I would only experience issues with QuickBooks opening and closing because my main company file is located on the tower. As of today, now I am having issues where file explorer is hanging up when I am trying to open up files or photos unrelated to QuickBooks. I have attached my diagnostic zip. Can anybody please help me? tower-diagnostics-20251105-1139.zip
November 6, 2025Nov 6 Community Expert Solution 13 hours ago, Rrccordova said:Hello all,I am currently getting out of memory errors on my tower in fix common problems. Whenever that happens I reboot my tower and the error goes away for a bit, but usually returns in about a week, sometimes sooner. Before I would only experience issues with QuickBooks opening and closing because my main company file is located on the tower. As of today, now I am having issues where file explorer is hanging up when I am trying to open up files or photos unrelated to QuickBooks. I have attached my diagnostic zip. Can anybody please help me?tower-diagnostics-20251105-1139.zipYou need more RAM, 6GB is too little for whatever you're doing - it's killing off smbd which is causing your file browsing issues. Add RAM or try the swap file plugin
November 6, 2025Nov 6 Author Looks like I will be purchasing more RAM. Thank you for your help Michael!
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