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My Servers on Unraid Connect never show up, loads endlessly

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I go to access my server using Unraid Connect and it says "loading" endlessly. I've tried this across different browsers with no change. I also tried clearing cookies with no change.

Where do I go from here?

Screenshot 2025-11-10 at 9.13.02 AM.jpg

Solved by JorgeB

  • Community Expert

Nothing obvious that I can see. Were you able to register the server before trying to access it? Using the dropdown in the GUI

  • Author

I'm not sure if I did register it.

I did run into a problem when I was setting up the license for this particular machine. I stupidly copied over a license file from my old server to my new using a Mac. Something went wonky. I had to pull the usb keys from my old and new servers and transfer the license file over using a PC. I booted up the new server (this machine I'm talking about.) It then recognized that I wanted to use the old license. Of course, this one was from before the transition to the new model. I told it to adopt. It was a success.

  • Author

Here's what the server shows:

Screenshot 2025-11-10 at 4.50.24 PM.jpg

  • Community Expert
  • Solution

It shows connected, so the server should be registered, you can try again, uninstall the plugin, open a terminal window and type mv /boot/config/plugins/dynamix.my.servers/ /boot/config/plugins/dynamix.my.servers.bak/ then reboot and reinstall the plugin.

  • Author

I followed your instructions and when I went to link it, it said "sign in failed" and it is stuck there. I don't want to break anything:

Screenshot 2025-11-11 at 9.44.29 AM.jpg

I looked on unRAID connect and it shows it's on the account

Screenshot 2025-11-11 at 9.44.59 AM.jpg

  • Community Expert

Reboot and try signing in again.

  • Author

I can't exit the window at all.

I DO have a second webui browser open. Should I use that?

Edited by urbanracer34

  • Author

I just rebooted and everything fell into place! Thanks!

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