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Struggling to update to 7.2.0

tim5686
in General Support

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Hi, I'm trying to update from 7.1.4 to 7.2.0 but I keep getting an error message that unRAIDplugin.plg failed to install. I am not sure what to do next as I've tried searching and not found any answers yet. My latest diagnostics are attached.

Thanks in advance.

tower-diagnostics-20251111-1654.zip

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    • Solved by tim5686

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    • Community Expert

    Please post a screenshot showing what you see after trying to update.

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    • Author

    This is what I see:

    Screenshot 2025-11-11 205549.png

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    • Community Expert

    Try a manual update:

    No image preview

    upgrading-unraid | Unraid Docs

    Upgrading Unraid OS ensures that you have the latest features, security updates, and hardware support. This page outlines the standard upgrade process, along with troubleshooting tips and manual upgra

    It mentions downgrade, but it also applies to upgrade.

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    • Author

    Thanks @JorgeB I'll try to give that a go in the next couple of days and report back on how it went.

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    • Author
    • Solution

    Turns out it was my USB drive that had failed. I have managed to replace the USB drive with a new one and transferred my licence key over successfully as well as upgrading to 7.2.0. Thanks for your help!

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