My Unraid server randomly becomes completely unresponsive while the physical server continues running. When this occurs:

• WebUI becomes inaccessible

• All Docker containers stop responding

• SSH/network access lost

• Server requires hard restart to recover

System Information:

• Hardware: ASUS Pro WS WRX80E-SAGE SE WIFI II

• CPU: AMD Ryzen Threadripper PRO 5975WX 32-Cores

• RAM: 256GB (8x8 slots populated)

• Unraid Version: 7.2.0

Storage Configuration:

• 8x data drives (12TB-22TB Seagate drives)

• 2x NVMe cache pools (Samsung 990 PRO 2TB, 980 PRO 1TB)

I will attach the full diagnostics done with syslog server of previous shutdown

diagnostics-20251114-1421.zip

Edited November 15, 2025Nov 15 by giovacca

Make sure this has been taken care of:

https://forums.unraid.net/topic/46802-faq-for-unraid-v6/page/2/#findComment-819173

for some reason the diagnostics did not attach

2 hours ago, JorgeB said:

Make sure this has been taken care of:

https://forums.unraid.net/topic/46802-faq-for-unraid-v6/page/2/#findComment-819173

hello, thanks for your reply: i've made the changes and hopefully its gonna solve the issue; only thing i did not find "Power Supply Idle Control" at all, however i managed to disable C-States and CPPC, heres the screenshot of a tab that might include that power supply idle control however i was not sure.

and here are the changes made to bios

only issue im having after doing these changes is even i enter the unraid disk password and the unraid is booting up the shares etc the unraid webui suddently cannot be accessed anymore, everytime i go on it i get the error ERR_CONNECTION_REFUSED however all docker work and all websites of the docker work.

solved after bios update, i will let you know if the system unresponsive issue still happens with global c-state control disabled.

Edited November 15, 2025Nov 15 by giovacca

On 11/15/2025 at 2:34 PM, JorgeB said:

Make sure this has been taken care of:

https://forums.unraid.net/topic/46802-faq-for-unraid-v6/page/2/#findComment-819173

this solved it!

Uptime
3 days, 8 hours, 53 minutes

never had my unraid server running for more than 2 days in over a year ! thank you so much