November 24, 2025Nov 24 Purchased a couple of 'new' HDDs from an unusual source (website in Singapore with limited history) - 2x 18TB WD HC550s - sold to me as new.Given their price, I expected cold spares and/or manufacturer refurbished. Anyhow, got the drives & installed them, working fine and no immediate errors after a quick smart test, and ran preclear on one of them I think. But I've been looking at the drives SMART error logs, and they show the following:ATA Error Count: 88 (device log contains only the most recent five errors)&ATA Error Count: 105 (device log contains only the most recent five errors)All 10 (5 each) of the errors I can see all are the same:Error 105 occurred at disk power-on lifetime: 0 hours (0 days + 0 hours) When the command that caused the error occurred, the device was active or idle. After command completion occurred, registers were: ER ST SC SN CL CH DH -- -- -- -- -- -- -- 40 43 00 00 00 00 00 Error: UNC at LBA = 0x00000000 = 0 Commands leading to the command that caused the error were: CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name -- -- -- -- -- -- -- -- ---------------- -------------------- 60 08 00 00 00 00 40 00 00:04:20.472 READ FPDMA QUEUED ef 10 02 00 00 00 00 00 00:04:20.334 SET FEATURES [Enable SATA feature] ef aa 00 00 00 00 00 00 00:04:20.334 SET FEATURES [Enable read look-ahead] ef 03 46 00 00 00 00 00 00:04:20.334 SET FEATURES [Set transfer mode] ef 03 0c 00 00 00 00 00 00:04:20.152 SET FEATURES [Set transfer mode]All error occurred at 0 Hours, and all are the same error: uncorrectable read errors at LBA 0 - thoughts?
November 24, 2025Nov 24 Community Expert UNC at LBA is never great, but it's sector 0, run an extended SMART test, if it passes, they are OK for now.
November 24, 2025Nov 24 Author Good to know, I'll try and run an extended SMART test, see what shows up.I chatGPT'd (forgive me...) the errors - it suggested to monitor, but also these errors (as both drives show the same sector & same error) that it could have been caused by refurbishing processes - is this possible, or are these likely old drives that have just started to fail?The below current, normal SMART test looks ok though?#Attribute NameFlagValueWorstThresholdTypeUpdatedFailedRaw Value1Raw read error rate0x000b100100001Pre-failAlwaysNever02Throughput performance0x0005136136054Pre-failOfflineNever963Spin up time0x0007099099001Pre-failAlwaysNever664Start stop count0x0012100100000Old ageAlwaysNever25Reallocated sector count0x0033100100001Pre-failAlwaysNever07Seek error rate0x000b100100001Pre-failAlwaysNever08Seek time performance0x0005140140020Pre-failOfflineNever159Power on hours0x0012100100000Old ageAlwaysNever239 (9d, 23h)10Spin retry count0x0013100100001Pre-failAlwaysNever012Power cycle count0x0032100100000Old ageAlwaysNever222Helium level0x0023100100025Pre-failAlwaysNever100192Power-off retract count0x0032100100000Old ageAlwaysNever11193Load cycle count0x0012100100000Old ageAlwaysNever11194Temperature celsius0x0002059059000Old ageAlwaysNever35 (min/max 22/40)196Reallocated event count0x0032100100000Old ageAlwaysNever0197Current pending sector0x0022100100000Old ageAlwaysNever0198Offline uncorrectable0x0008100100000Old ageOfflineNever0199UDMA CRC error count0x000a100100000Old ageAlwaysNever0
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