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Cant Start the 30 days free Trial

Featured Replies

Hey guys, i cant start the 30 days free trial.

in the right bottom corner, it shows trial start failed.

can you help?

Solved by Rick666

  • Community Expert

Can your server reach the internet?

  • Author

I think so..

root@M715:~# ping 8.8.8.8

PING 8.8.8.8 (8.8.8.8) 56(84) bytes of data.

64 bytes from 8.8.8.8: icmp_seq=1 ttl=117 time=30.5 ms

64 bytes from 8.8.8.8: icmp_seq=2 ttl=117 time=29.6 ms

64 bytes from 8.8.8.8: icmp_seq=3 ttl=117 time=27.7 ms

64 bytes from 8.8.8.8: icmp_seq=4 ttl=117 time=29.9 ms

64 bytes from 8.8.8.8: icmp_seq=5 ttl=117 time=25.4 ms

64 bytes from 8.8.8.8: icmp_seq=6 ttl=117 time=25.3 ms

64 bytes from 8.8.8.8: icmp_seq=7 ttl=117 time=25.0 ms

thank you to trying to help @trurl

Edited by Rick666

  • Community Expert

Make sure the date and time are correctly set and that the flash drive has never been used with a trial before. Try a different one if in doubt; if it still doesn't work, it's best to contact support with the GUID from Tools - Registration.

  • Author
  • Solution

Thank you all for the support.. the support have contact me and solve the problem.

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