January 6Jan 6 Hi, I’ve bought a QNAP TR-002, and I’m aware of the limits and difficulties it has when it comes to reading SMART data. I bought it mainly because of the brand’s reliability. I use a small, quiet server with few ports, so I don’t mind having an HDD connected to the array via USB. I know the risks, and there’s nothing critical on it.The thing is, I managed to get SMART working using SAT/auto/16 — it reads it, passes the tests, and even shows the temperature in the WebUI. However, whenever it runs a test (or when I open the disk’s attributes in the WebUI, which refreshes the results), I get the “superspeed USB restarted HDCI” error, three times — once for attributes, once for identity, and so on.I’m not sure if this error is fatal, though I think it should be fixable. I just don’t know how.Does anyone know how to fix it? Thanks a lot in advance.If logs are needed, I’ll post them later today.
January 6Jan 6 Community Expert usb connected disk in unraid need to be conected via the Unasinged disk plugin. if you added them to unraid webui via array/pool that is not suppoorted nor a good working capability...this is due to the usb conection seral conection time outs and drops.thers very litte we can do to. I know of a few usb quirks that cna be set and done. but to fix the “superspeed USB restarted HDCI” error is not somthing we can overcome due to the usb conection to the disks.
January 6Jan 6 Author Hi!Thx for answer my topic. I will return my box, because i can't achieve to make it work as i want. As you tell in your message.But, i know there are some fantec (for instance: https://fantecshop.de/en/p/fantec-qb-35u31) that can be set to work as array as I use it myself and some other people i know. There are people that use my box to, with no SMART reading. Anyways, the superspeed error I think is related with the way my box (and others) manage the connection of the HDD and the QNAP firmware. When is setup as SAT if i set as default the superspeed error dissapear as the SMART report of temps. It is a shame, since i really want to add some pools to my tiny server and i can't achieve to do that.Thank you <3
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.