Hi all,

I am running a server on an Aoostar WTR Pro, Everything been running stable on that machine since I changed to it in October 2024, Running Unraid since June 2022.

Recently upgraded to Un-Raid 7.2.3, was running 7.2.2 for the last few weeks months and again it was pretty stable.

Since the 3rd of January My unRaid server would drop offline (No Ping) and become unresponsive (Console not repsonding) Rebooting the server would get it back up temporarily.

I then downgraded to 7.2.2, at this point the problem become worse, the server would freeze and hung up within 30 minutes where as before it was taking 12 hours or more, I then went back to version 7.2.3 but same problem with the very frequent crashes. I had a look at the logs and couldn't see much around errors, I stopped dockers and VM's and left it running just as a NAS but the same would happen, I then stopped the array and removed the disks from the machine but the same would happen with the O\S locking up, I then copied all the files to another USB Drive that I had and put in the server, the same thing happened (It was showing unlicenced and I didn't recover the key to the new USB) but the same lockups were present after a short period of time, usually within 60 minutes on the different USB Drive)

I suspected a fault with the AOOSTAR Hardware so pulled an old computer that was un-used and installed the original USB and Disks, the server did seem to be more stable at this point.

went to access the server last night after doing this (Things ran fine for an hour or 2 but it then went down again on the different hardware)

I rebooted the server this morning and it ran for maybe 60 minutes, it didn't go completely unresponsive this time I got the following error:

It's reporting the key file is missing and the USB is offline, if I reboot the server it comes back online but the same happens after a random period in time.

I have done what the screen request and posted diags if anyone can have a look and try to help me understand the issue and what needs to be done.

us1-diagnostics-20260109-1233.zip

Edited January 9Jan 9 by DeekB

Jan 9 11:44:44 US1 kernel: usb 1-9: USB disconnect, device number 2

Jan 9 11:44:44 US1 emhttpd: error: get_key_info, 711: No such file or directory (2): opendir: /boot/config

Jan 9 11:44:44 US1 emhttpd: Unregistered Missing key file (ENOKEYFILE2)

Jan 9 11:44:44 US1 kernel: FAT-fs (sda1): Directory bread(block 29676) failed

Jan 9 11:44:44 US1 kernel: FAT-fs (sda1): Directory bread(block 29677) failed

Jan 9 11:44:44 US1 kernel: FAT-fs (sda1): Directory bread(block 29678) failed

Flash drive is dropping offline, try using a different USB port, if the same thing happens, I recommend replacing the flash drive.

8 minutes ago, JorgeB said:

Jan 9 11:44:44 US1 kernel: usb 1-9: USB disconnect, device number 2

Jan 9 11:44:44 US1 emhttpd: error: get_key_info, 711: No such file or directory (2): opendir: /boot/config

Jan 9 11:44:44 US1 emhttpd: Unregistered Missing key file (ENOKEYFILE2)

Jan 9 11:44:44 US1 kernel: FAT-fs (sda1): Directory bread(block 29676) failed

Jan 9 11:44:44 US1 kernel: FAT-fs (sda1): Directory bread(block 29677) failed

Jan 9 11:44:44 US1 kernel: FAT-fs (sda1): Directory bread(block 29678) failed

Flash drive is dropping offline, try using a different USB port, if the same thing happens, I recommend replacing the flash drive.

Thanks, I have tried different hardware and different ports previously, so have proceeded to replace the drive with a spare I had, I restored a backup of the key I had using the unraid media creation tool.

I now have a new issue


I have tried replacing the key from the registration page but it seems it reported as a blacklisted key (I may have used that key for a trail version in the past)

Have opened a ticket with UnRaid support, also I have ordered a new key from Amazon which should arrive tomorrow as I dont think black listed kesy can be unblocked.

Thanks you for your help.