Hi all,

I'm having some issues writing cache files to my array. I'm not totally sure what diagnostic files to attach but please let me know if you have ideas.

Thanks.syslog.txt

Edited January 17Jan 17 by e30kid

3 minutes ago, e30kid said:

'm not totally sure what diagnostic files to attach but please let me know if you have ideas.

We normally want the whole of the zip file generated by using Tools->Diagnostics (attached to a new post in the thread so we get notified something has been added).

55 minutes ago, itimpi said:

We normally want the whole of the zip file generated by using Tools->Diagnostics (attached to a new post in the thread so we get notified something has been added).

tower-diagnostics-20260117-0046.zip PFA

Edited January 17Jan 17 by e30kid

Did not spot anything obviously wrong on a quick look through the diagnostics.

Perhaps you should clarify exactly what you mean as it is not clear what your issue actually is? Is this a problem that mover is not transferring them to the array on schedule or do you mean something else? If so then enabling Mover logging and then getting new diagnostics might give a clue and it might also be worth mentioning a share that you think has problems. If it is something else then what exactly?

BTW: I notice that you do not seem to have set the Minimum Free Space setting for either your 'cache' pool or for the User Shares. It is always a good idea to have this set and ideally the value would be larger than the biggest file you expect to write to Unraid.

9 minutes ago, itimpi said:

Did not spot anything obviously wrong on a quick look through the diagnostics.

Perhaps you should clarify exactly what you mean as it is not clear what your issue actually is? Is this a problem that mover is not transferring them to the array on schedule or do you mean something else? If so then enabling Mover logging and then getting new diagnostics might give a clue and it might also be worth mentioning a share that you think has problems. If it is something else then what exactly?

BTW: I notice that you do not seem to have set the Minimum Free Space setting for either your 'cache' pool or for the User Shares. It is always a good idea to have this set and ideally the value would be larger than the biggest file you expect to write to Unraid.

Once more with the mover diagnostics

tower-diagnostics-20260117-0234.zip

The mover logging shows that files it wants to move from the cache to the array already exist on the array. Mover will not overwrite existing files, so you have to decide which copy to keep.

Not sure how you got into this situation? Have you been trying to manually move files?

BTW: You do not normally want to leave Mover logging on permanently, so turn it off again once the issue is resolved.

I had Sonarr writing a large number of files yesterday, not sure if at some point there was some sort of issue moving files that were moved previously. Is there any way to purge specified files from cache, mainly media files?

Edited January 17Jan 17 by e30kid

In normal running you should not get files on both cache and array which was why I asked if you had done anything that might cause this.

In terms of removing files you can use the Dynamix File Manager built into Unraid. as it allows you to navigate directly to drives/pools However as I mentioned it will be up to you to determine if the copy on the cache or the copy on the array is the one you want to keep.

Do NOT delete files from the User Share level while doing this as you cannot tell at that level whether the file is on the cache or the array as User Shares are a combined view across drives and pools.

Thanks so much for your help, not sure why the files were stuck there but that helped fix my issue. Thank you for taking a look.