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disk mounted but "fatal error -- Input/output error" shown.

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hello,

Today, the server shut down automatically. I have restarted it and encountered the following issue:

kernel: critical medium error, dev sdf, sector 6442451112 op 0x0:(READ) flags 0x0 phys_seg 4 prio class 0

kernel: md: disk5 read error, sector=6442451048

i was still able to view the data on the server it self. although its a shared server so i check my files and it seems normal.

normally, i will start the server on maintenance mode. then try to check the files for disk 5. i got the following

Phase 1 - find and verify superblock...
superblock read failed, offset 3298534871040, size 131072, ag 3, rval -1

fatal error -- Input/output error

disk mounted normally with the above error. tried to unplug and re plug the disks, changed the sata cable but no luck.

i will attached the diagnostics logs

tower-diagnostics-20260119-1723.zip

  • Community Expert
1 hour ago, arka188 said:

shut down automatically

What do you mean exactly? Do you mean you have some process that intentionally shuts your server down? Or do you really just mean it crashed.

1 hour ago, arka188 said:

kernel: critical medium error, dev sdf, sector 6442451112 op 0x0:(READ) flags 0x0 phys_seg 4 prio class 0

kernel: md: disk5 read error, sector=6442451048

You need to replace disk5

ID# ATTRIBUTE_NAME          FLAGS    VALUE WORST THRESH FAIL RAW_VALUE
187 Reported_Uncorrect      -O--CK   088   088   000    -    12
197 Current_Pending_Sector  -O--C-   097   096   000    -    721
198 Offline_Uncorrectable   ----C-   097   096   000    -    721

But first set disk5 to no device and start the array in normal mode without it, then post new diagnostics so we can see if emulated disk is mountable.

  • Community Expert

Just noticed you don't have a parity disk assigned. Good luck recovering disk5 data.

  • Community Expert

You could create a new array without disk5 then see if you can clone disk5 with ddrescue.

  • Author
39 minutes ago, trurl said:

What do you mean exactly? Do you mean you have some process that intentionally shuts your server down? Or do you really just mean it crashed.

You need to replace disk5

ID# ATTRIBUTE_NAME          FLAGS    VALUE WORST THRESH FAIL RAW_VALUE
187 Reported_Uncorrect      -O--CK   088   088   000    -    12
197 Current_Pending_Sector  -O--C-   097   096   000    -    721
198 Offline_Uncorrectable   ----C-   097   096   000    -    721

But first set disk5 to no device and start the array in normal mode without it, then post new diagnostics so we can see if emulated disk is mountable.

The server crashed.

i can't set the disk 5 to no device "Too many wrong and/or missing disks!". quick search suggest i need to create new config. will this be safe for logs and stuff? in case needed for later on.

38 minutes ago, trurl said:

Just noticed you don't have a parity disk assigned. Good luck recovering disk5 data.

Yes, I have the most important files backed up through a scheduled job on a separate server. However, it's not the most recent update. so, I plan to attempt the cloning process using ddrescue after getting new drive.

16 minutes ago, JorgeB said:

Will try it and update the thread.

appreciate your insight guys.

Edited by arka188

  • Community Expert
Just now, arka188 said:

i need to create new config

Yes, that would allow you to start the array with the remaining disks.

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