Hello Community,

I need help. My unraid webui and ssh are currently not accessible. But all the docker/apps work. Even the SMB works.

When i either do an ssh or try to go to WebUI, it says connection refused (SSH) or Unable to connect on webui. It was working till yesterday night and nothing changed after that.

But all the apps are currently accessible. And this has happened a lot of times In the past as well. Mainly after upgrading to v7.

Also - When i do an unclean shutdown (either by removing power or holding power button for couple mins), After that the server does not start. It says cannot detect the USB. I have to remove the USB, plug it into a windows machine, do a diskscan (no errors,) then plug back into unraid and start the server after that.

What could be the reason? Any help would be greatly appreciated.

I dont remember the exact Version, hence "X" at the end.

Edited February 14Feb 14 by dharmil7

Attach Diagnostics ZIP to your NEXT post in this thread.

Setup Syslog Server.

Just now, trurl said:

Attach Diagnostics ZIP to your NEXT post in this thread.

Setup Syslog Server.

But i cannot get the logs at this point. Since cannot access the system.
Is there a way to get the logs when ui and ssh Is not accesible? I have turned on the "Mirror to USB" logs feature. Can i remove the drive, connect to windows and get the logs, will that help?
IF yes, what would be the location?

52 minutes ago, dharmil7 said:

IF yes, what would be the location?

Explained at the link

In the logs folder of flash drive

Thanks! I am able to get access to the console. I created this diagnostic file by running the command.

diagnostic

Please let me know If you need something else,?

d7-nas-diagnostics-20260214-1406.zip

Remove these plugins, update all others, then reboot. You should always make sure all plugins are up-to-date before upgrading Unraid.

dynamix.system.stats.plg - 2024.01.05  (Unknown to Community Applications)
unassigned.devices.plg - 2024.11.16  (Unknown to Community Applications)
unassigned.devices-plus.plg - 2024.04.01  (Unknown to Community Applications)

Maybe not the cause of your problem but should be taken care of anyway.

Hi @trurl - Thanks for your help.
But i was able to figure out a solution without need to restart the server.

For some reason, the ssh and nginx service had stopped when there was a networking reset (The router had to be rebooted)

## SSH: 
/etc/rc.d/rc.sshd restart #did not work, as there as nothing to start/restart
/etc/rc.d/rc.sshd start #This worked

## WebGui (nginx)
/etc/rc.d/rc.nginx restart #Did not work, as there was nothing to start.
/etc/rc.d/rc.nginx start #This worked

I used the above commands to start the sshd and nginx service which for some reason had stopped. After the services were started, everything was working.

But what i fail to understand is, why did this happen? Just because of a router reboot, these services shoudn't stop, Right?

Am i missing something here?

Edited February 14Feb 14 by dharmil7
Better wordings.

JFYI, ran into exactly the same issue.

I restarted my router due to a firmware upgrade -> Unraid nginx and sshd stopped and I had to start them manually by physically connecting to the box...

tower-diagnostics-20260216-1137.zip

Recommend setting a static IP, and this will no longer happen.