February 21Feb 21 Hello, I am a Plus user since 2016. My USB failed (RAW) and I'm trying to recover to a new GUID.The Issue:I have my original Plus.key URL, but getting "Error 8" / "Key Not Found."Trial activation is also failing on this hardware.My support portal shows 0 history, likely due to a change in email addresses over the last decade.I have already sent an email to [email protected] with my GUID and both the old/new email addresses involved. I can provide these via Private Message (PM) to any staff member who can assist.Attached are my diagnostics. I am dead in the water with all services (Nginx, BookStack) offline. Any help escalating this would be appreciated.tower-diagnostics-20260221-1749.zip Edited February 22Feb 22 by lyricmuse removed guid
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