so about 3 days ago all my shares disappeared the smb shares where unreachable and all my dockers where down as they couldn't access there AppData. i rebooted and everything went back to normal since then it has happened 2 more times the latest when i woke up this morning. the latest thing i installed was the unifi-os-server this was a few hours before it happened the first time but i dont know how they could relate. i did download digs after each occurrence friday-diagnostics-20260317-0833.zipfriday-diagnostics-20260315-1202.zipfriday-diagnostics-20260318-1029.zip i checked through these myself and all i found was in the /shares/shareDisk.txt it says Share does not exist but all the shares cfgs do still exist.

either way if anyone knows or could help that would be appreciated

thanks!

Please disable mover logging; it's spamming the log, and we may be missing some lines. Then reboot and post new diags next time it happens.

Also check and see if you have a container constantly restarting by checking their uptime.

22 hours ago, JorgeB said:

Please disable mover logging; it's spamming the log, and we may be missing some lines. Then reboot and post new diags next time it happens.

i have done this i woke up this morning to the same thing hers the digs friday-diagnostics-20260319-1043.zip

21 hours ago, trurl said:

Also check and see if you have a container constantly restarting by checking their uptime.

i checked the uptime of all containers and none of them had restarted since that morning when i had to reboot

edit: it dose seem that checking this morning majority of the containers restarted 7 hours ago i dont know if thats related

Edited March 19Mar 19 by Uncommon
context

Not seeing what is causing the issue, but there are some crashes logged before it starts that may point to bad RAM or similar. Start by running Memtest.

If nothing is found, update to 7.2.4 and post new diags to see if there's anything new there.

Hello,

I am also experiencing this issue after installing the Unifi OS Server from the App store. When I restart the container, all the internal shares disappear. I have to reboot the Unraid server to get them back.

2 hours ago, JorgeB said:

Not seeing what is causing the issue, but there are some crashes logged before it starts that may point to bad RAM or similar. Start by running Memtest.

If nothing is found, update to 7.2.4 and post new diags to see if there's anything new there.

ran memtest for about 1 and a half passes and no errors and it has the pass screen so assuming ram is fine, ill update to 7.2.4 and wait to see if it happens again ill post digs if it happens again.

23 minutes ago, anobayown said:

I am also experiencing this issue after installing the Unifi OS Server from the App store.

Since this thread is still active, please start a new one, it may have similar symptoms but be a different issue.

21 minutes ago, anobayown said:

Hello,

I am also experiencing this issue after installing the Unifi OS Server from the App store. When I restart the container, all the internal shares disappear. I have to reboot the Unraid server to get them back.

ohhh so potentially a issue with the unifi os server image did you use the one by bmartino1? as if so ill post to https://forums.unraid.net/topic/197702-support-unifi-os-server/

1 hour ago, Uncommon said:

ohhh so potentially a issue with the unifi os server image

Aer you also using that?

2 hours ago, Uncommon said:

ohhh so potentially a issue with the unifi os server image did you use the one by bmartino1? as if so ill post to https://forums.unraid.net/topic/197702-support-unifi-os-server/

Yes I used that image.

1 hour ago, JorgeB said:

Aer you also using that?

In that case it may be the same issue and a problem with that. Try without it.

On 3/19/2026 at 3:46 PM, JorgeB said:

Aer you also using that?

yes i mentioned in the first post it started happening the same day i installed it but i have updated to unraid 7.2.4 and i haven't had an issue since but ill update if any issue do arise.

I'm having the exact same issue on Unraid 7.2.4 - happens every few days. I also installed UniFi OS Server docker from bmartino1's repository. This is too much of a co-incidence to be random. There must be something in that docker that's breaking Unraid. I'm going to stop the docker and see how I go. I have logs, but, unfortunately also have mover logs turned on☹️. I'll post the logs anyway - hopefully there's a clue in there somewhere.

unr1-diagnostics-20260323-1837.zip

Edited March 23Mar 23 by BillR

Recommend using that container's support thread.

After a lot of searching, I gave up. Shfs completely crashes when restarting or stopping the container (95% of the time, sometimes it survives)

Temporary workaround: map all the stuff to /mnt/cache/appdata/unifi-server-os instead of /mnt/user/appdata/unifi-server-os.

11 minutes ago, WCA said:

map all the stuff to /mnt/cache/appdata/unifi-server-os instead of /mnt/user/appdata/unifi-server-os

Have you tried just making appdata exclusive to cache and leaving the path as /mnt/user/appdata?

9 minutes ago, trurl said:

Have you tried just making appdata exclusive to cache and leaving the path as /mnt/user/appdata?

I don't think I did, but I spent a lot of hours troubleshooting and basically every time that container went through /mnt/user, shfs crashed. If anyone wants to test it, feel welcome to do it in my place. I don't have time to further troubleshoot this in the coming days. Just sharing what I found. Sorry

1 hour ago, WCA said:

After a lot of searching, I gave up. Shfs completely crashes when restarting or stopping the container (95% of the time, sometimes it survives)

If it's the crash I think it is, it can be typically resolved by disabling NFS completely or using exclusive shares only.

https://github.com/lemker/unifi-os-server/issues/69

This has nothign to do with the docker and everything to do with how you're handling shares on unraid!

Any and all dockers that rely on state files and the state files move or are no longer in the path before mover touches them!

EVEN IN THE UNRIAD DOCS!
https://docs.unraid.net/unraid-os/using-unraid-to/run-docker-containers/managing-and-customizing-containers/

Shares | Unraid Docs

A key feature of Unraid is the management of shares. Shares are folders or drives on your Unraid server that can be accessed over a network. You can create as many shares as you want on your Unraid se

Goes over that appdata SHOULDN'T be on more then 1 location for Docker!

That is entirely user error.

3 hours ago, bmartino1 said:

https://github.com/lemker/unifi-os-server/issues/69

This has nothign to do with the docker and everything to do with how you're handling shares on unraid!

Any and all dockers that rely on state files and the state files move or are no longer in the path before mover touches them!

My appdata share is exclusively on a btfrs mirror of two enterprise-class SSDs - set up as per Unraid best practice. Mover doesn't touch my appdata share - ever. Yet I have been having the problem. So, it's not just about how our shares are set up. I've been running my Unraid server for 8 years and have run countless dockers over that time and never seen anything like this. You seem to be implying that those of us with this problem have our appdata share incorrectly set up. Not true in my case.

51 minutes ago, BillR said:

My appdata share is exclusively on a btfrs mirror of two enterprise-class SSDs - set up as per Unraid best practice. Mover doesn't touch my appdata share - ever. Yet I have been having the problem. So, it's not just about how our shares are set up. I've been running my Unraid server for 8 years and have run countless dockers over that time and never seen anything like this. You seem to be implying that those of us with this problem have our appdata share incorrectly set up. Not true in my case.

Please post an updated daig file.

6 hours ago, bmartino1 said:

This has nothign to do with the docker and everything to do with how you're handling shares on unraid!

i have my entire appdata folder only on my cache drive not across multiple drives but i haven't had the issue in about 3 days since updating to 7.2.4
edit: before it was happening almost every night.

Edited March 24Mar 24 by Uncommon
context

46 minutes ago, Uncommon said:

i have my entire appdata folder only on my cache drive not across multiple drives but i haven't had the issue in about 3 days since updating to 7.2.4
edit: before it was happening almost every night.

again, please give an updated diag file...

4 hours ago, bmartino1 said:

Please post an updated daig file.

I've had the docker disabled since I found out the cause of the problem. Should I re-enable it and allow the fault to occur first before I post the diag file?

Also, I suspect that clearing the appdata folders and installing it again now that it supports non-privileged installation might well fix things - so as not to waste your time, should I try that first?
Thanks for all your help 🙏