Hi!

I had to shutdown my server to do some electrical work and when I turned it back on, it had renamed itself Tower. I can't access any shares from SMB. I can access them from the server itself and see the content, just not connect from another device. All of docker is working fine. Not using VMs.

I checked all settings, nothing changed. I was also not able to shutdown twice, clicking the shutdown button just did nothing, as well as cli command.

I don't have a USB backup from before the incident. Can I fix the issues without re-installing unraid? If not, how can I re-install it and lose the least settings possible?

Thank you!

Edited March 31Mar 31 by Remy4409

let's start with the diagnostics file from your server. Be sure to post it up in a new post in this thread!

14 minutes ago, Frank1940 said:

let's start with the diagnostics file from your server. Be sure to post it up in a new post in this thread!

tower-diagnostics-20260331-0847.zip

58 minutes ago, Remy4409 said:

it had renamed itself Tower

That suggests a flash drive issue.

Do the shares shown on the Shares page? Also post the name of a share you are trying to access over SMB and also the output from ls -la /mnt/user

1 hour ago, JorgeB said:

That suggests a flash drive issue.

Do the shares shown on the Shares page? Also post the name of a share you are trying to access over SMB and also the output from ls -la /mnt/user

total 24

drwxrwxrwx 1 nobody users 125 Mar 31 05:04 ./

drwxr-xr-x 16 root root 320 Mar 31 04:26 ../

drwxrwxrwx 1 nobody users 43 Jul 23 2024 .Trash-99/

drwxrwxrwx 1 nobody users 28 Aug 24 2024 BackupPhotos/

drwxrwxrwx 1 nobody users 121 Apr 24 2025 Hoarding/

drwxrwxrwx 1 nobody users 174 Dec 25 17:38 PLEX/

drwxrwxrwx 1 nobody users 4096 Mar 12 08:15 appdata/

drwxrwxrwx 1 nobody users 30 Jun 20 2024 domains/

drwxrwxrwx 1 nobody users 66 Jun 20 2024 isos/

drwxrwxrwx 1 nobody users 54 Feb 6 2022 system/

drwxrwxrwx 1 nobody users 16384 Mar 7 19:18 tmp/

drwxrwxrwx 1 nobody users 26 Mar 31 04:00 user_backup/

I can't access any share. Not only the share, but I just cannot connect to the server network location at all.

Permissions are correct; try toggling the SMB service and also sharing the flash drive to see if that shows up.

28 minutes ago, JorgeB said:

Permissions are correct; try toggling the SMB service and also sharing the flash drive to see if that shows up.

I tried turning SMB off and on, didn't work.

I won't see the flash drive because I just cannot establish a connection to the server

I always get an error from Windows, Android or Linux like the picture. From the moment I try to connect to my server, ex: 192.168.100.105, it just won't find it. It doesn't show up anywhere on the local network as well.

Try booting with a new flash drive using a stock Unraid install, no key needed, then just export the flash drive over SMB and retest, that will confirm if it's a config problem or a LAN issue.

Just did, it works fine with a new usb.

That confirms it's a config problem. My suggestion would be redoing the flash drive, backup the current one first and then recreate it using the USB tool and just restore the bare minimum, like the key, super.dat and the pools folder for the assignments, also copy the docker user templates folder (\config\plugins\dockerMan\templates-user), if all works you can then reconfigure the server or try restoring a few config files at a time from the backup to see if you can find the culprit.

Solved,

I tried the solution from that post:

Deleted the 4 files from the flash drive using the WebGUI and rebooted. Just had to choose a new root password and add users back. Access was restored.