Hi there, I am experencing another GUI unresponiveness, and I was not able to complete the diagnostics download.

Only thing I can correlate is that earlier today I was doing file upload/sync from my computer to the Opencloud instance, which is a container on the unRAID. For some reason a few hours later when I was trying to access some Web GUI of the containers, they are not responding. I am lost on what am I actually experencing...

Here is the diagnostics log, which stuck at the end (from my understanding it won't take more than 20mins):

/boot/logs/uncrate-diagnostics-20260403-1520.zip

mkdir -p /boot/logs
mkdir -p '/uncrate-diagnostics-20260403-1520/system' '/uncrate-diagnostics-20260403-1520/config' '/uncrate-diagnostics-20260403-1520/logs' '/uncrate-diagnostics-20260403-1520/shares' '/uncrate-diagnostics-20260403-1520/smart' '/uncrate-diagnostics-20260403-1520/qemu' '/uncrate-diagnostics-20260403-1520/xml'
top -bn1 -o%CPU 2>/dev/null|todos >'/uncrate-diagnostics-20260403-1520/system/top.txt'
tail /boot/bz*.sha256 >> '/uncrate-diagnostics-20260403-1520/unraid-7.2.4.txt'
uptime
nproc
lscpu 2>/dev/null|todos >'/uncrate-diagnostics-20260403-1520/system/lscpu.txt'
lsscsi -vgl 2>/dev/null|todos >'/uncrate-diagnostics-20260403-1520/system/lsscsi.txt'
lspci -knn 2>/dev/null|todos >'/uncrate-diagnostics-20260403-1520/system/lspci.txt'
lspci -vv 2>/dev/null| awk -b '/ASPM/{print $0}' RS=|grep -P '(^[a-z0-9:.]+|ASPM |Disabled;|Enabled;)'|todos >'/uncrate-diagnostics-20260403-1520/system/aspm-status.txt'
lsusb -vt 2>/dev/null|todos >'/uncrate-diagnostics-20260403-1520/system/lsusb.txt'
free -mth 2>/dev/null|todos >'/uncrate-diagnostics-20260403-1520/system/memory.txt'
lsof -Pni 2>/dev/null|todos >'/uncrate-diagnostics-20260403-1520/system/lsof.txt'
lsmod|sort 2>/dev/null|todos >'/uncrate-diagnostics-20260403-1520/system/lsmod.txt'
df -h 2>/dev/null|todos >'/uncrate-diagnostics-20260403-1520/system/df.txt'
ip -br a|awk '/^(eth|bond)[0-9]+ /{print $1}'|sort
dmidecode -qt2|awk -F: '/^	Manufacturer:/{m=$2};/^	Product Name:/{p=$2} END{print m" -"p}' 2>/dev/null|todos >'/uncrate-diagnostics-20260403-1520/system/motherboard.txt'
dmidecode -qt0 2>/dev/null|todos >>'/uncrate-diagnostics-20260403-1520/system/motherboard.txt'
cat /proc/meminfo 2>/dev/null|todos >'/uncrate-diagnostics-20260403-1520/system/meminfo.txt'
dmidecode --type 17 2>/dev/null|todos >>'/uncrate-diagnostics-20260403-1520/system/meminfo.txt'
sed -ri 's/(["\[ ])(127|10|172\.1[6-9]|172\.2[0-9]|172\.3[0-1]|192\.168)((\.[0-9]{1,3}){2,3}([/" .]|$))/\1@@@\2\3/g; s/(["\[ ][0-9]{1,3}\.)([0-9]{1,3}\.){2}([0-9]{1,3})([/" .]|$)/\1XXX.XXX.\3\4/g; s/@@@//g' '/uncrate-diagnostics-20260403-1520/system/lsof.txt'
sed -ri 's/(([0-9a-f]{1,4}:){4})(([0-9a-f]{1,4}:){3}|:)([0-9a-f]{1,4})([ .:/]|$)/\1XXXX:XXXX:XXXX:\5\6/g' '/uncrate-diagnostics-20260403-1520/system/lsof.txt'
sed -ri 's/(\[([0-9a-f]{1,4}:){4})(([0-9a-f]{1,4}:){3}|:)([0-9a-f]{1,4})(\])([ .:/]|$)/\1XXXX:XXXX:XXXX:\5\6/g' '/uncrate-diagnostics-20260403-1520/system/lsof.txt'
sed -ri 's/(([0-9a-f]{1,4}:){4})(([0-9a-f]{1,4}:){3}|:)([0-9a-f]{1,4})(\/[0-9]{1,3})([ .:/]|$)/\1XXXX:XXXX:XXXX:\5\7/g' '/uncrate-diagnostics-20260403-1520/system/lsof.txt'
ethtool 'eth0' 2>/dev/null|todos >>'/uncrate-diagnostics-20260403-1520/system/ethtool.txt'
ethtool -i 'eth0' 2>/dev/null|todos >>'/uncrate-diagnostics-20260403-1520/system/ethtool.txt'
ip -br a|todos >'/uncrate-diagnostics-20260403-1520/system/ifconfig.txt'
sed -ri 's/(["\[ ])(127|10|172\.1[6-9]|172\.2[0-9]|172\.3[0-1]|192\.168)((\.[0-9]{1,3}){2,3}([/" .]|$))/\1@@@\2\3/g; s/(["\[ ][0-9]{1,3}\.)([0-9]{1,3}\.){2}([0-9]{1,3})([/" .]|$)/\1XXX.XXX.\3\4/g; s/@@@//g' '/uncrate-diagnostics-20260403-1520/system/ifconfig.txt'
sed -ri 's/(([0-9a-f]{1,4}:){4})(([0-9a-f]{1,4}:){3}|:)([0-9a-f]{1,4})([ .:/]|$)/\1XXXX:XXXX:XXXX:\5\6/g' '/uncrate-diagnostics-20260403-1520/system/ifconfig.txt'
sed -ri 's/(\[([0-9a-f]{1,4}:){4})(([0-9a-f]{1,4}:){3}|:)([0-9a-f]{1,4})(\])([ .:/]|$)/\1XXXX:XXXX:XXXX:\5\6/g' '/uncrate-diagnostics-20260403-1520/system/ifconfig.txt'
sed -ri 's/(([0-9a-f]{1,4}:){4})(([0-9a-f]{1,4}:){3}|:)([0-9a-f]{1,4})(\/[0-9]{1,3})([ .:/]|$)/\1XXXX:XXXX:XXXX:\5\7/g' '/uncrate-diagnostics-20260403-1520/system/ifconfig.txt'
find /sys/kernel/iommu_groups/ -type l 2>/dev/null|sort -V|todos >'/uncrate-diagnostics-20260403-1520/system/iommu_groups.txt'
todos '/uncrate-diagnostics-20260403-1520/system/cmdline.txt'
echo -ne '
/boot
' >>'/uncrate-diagnostics-20260403-1520/system/folders.txt';ls -l '/boot'|todos >>'/uncrate-diagnostics-20260403-1520/system/folders.txt'
echo -ne '
/boot/config
' >>'/uncrate-diagnostics-20260403-1520/system/folders.txt';ls -l '/boot/config'|todos >>'/uncrate-diagnostics-20260403-1520/system/folders.txt'
echo -ne '
/boot/config/plugins
' >>'/uncrate-diagnostics-20260403-1520/system/folders.txt';ls -l '/boot/config/plugins'|todos >>'/uncrate-diagnostics-20260403-1520/system/folders.txt'
echo -ne '
/boot/config/firmware
folder does not exist
' >>'/uncrate-diagnostics-20260403-1520/system/folders.txt'
echo -ne '
/boot/syslinux
' >>'/uncrate-diagnostics-20260403-1520/system/folders.txt';ls -l '/boot/syslinux'|todos >>'/uncrate-diagnostics-20260403-1520/system/folders.txt'
echo -ne '
/var/log
' >>'/uncrate-diagnostics-20260403-1520/system/folders.txt';ls -l '/var/log'|todos >>'/uncrate-diagnostics-20260403-1520/system/folders.txt'
echo -ne '
/var/log/plugins
' >>'/uncrate-diagnostics-20260403-1520/system/folders.txt';ls -l '/var/log/plugins'|todos >>'/uncrate-diagnostics-20260403-1520/system/folders.txt'
echo -ne '
/boot/extra
' >>'/uncrate-diagnostics-20260403-1520/system/folders.txt';ls -l '/boot/extra'|todos >>'/uncrate-diagnostics-20260403-1520/system/folders.txt'
echo -ne '
/var/log/packages
' >>'/uncrate-diagnostics-20260403-1520/system/folders.txt';ls -l '/var/log/packages'|todos >>'/uncrate-diagnostics-20260403-1520/system/folders.txt'
echo -ne '
/var/lib/pkgtools/packages
' >>'/uncrate-diagnostics-20260403-1520/system/folders.txt';ls -l '/var/lib/pkgtools/packages'|todos >>'/uncrate-diagnostics-20260403-1520/system/folders.txt'
echo -ne '
/tmp
' >>'/uncrate-diagnostics-20260403-1520/system/folders.txt';ls -l '/tmp'|todos >>'/uncrate-diagnostics-20260403-1520/system/folders.txt'
cp -- /boot/config/*.cfg '/uncrate-diagnostics-20260403-1520/config'
cp -- /boot/config/*.conf '/uncrate-diagnostics-20260403-1520/config'
cp -- /boot/config/*.dat '/uncrate-diagnostics-20260403-1520/config'
cp '/boot/config/go' '/uncrate-diagnostics-20260403-1520/config/go.txt'
sed -i -e '/password/c ***line removed***' -e '/user/c ***line removed***' -e '/pass/c ***line removed***' '/uncrate-diagnostics-20260403-1520/config/go.txt'
find '/uncrate-diagnostics-20260403-1520/config' -name '*.cfg' -exec sed -ri 's/^((disk|flash)(Read|Write)List.*=")[^"]+/\1.../' {} \;
sed -ri 's/(["\[ ])(127|10|172\.1[6-9]|172\.2[0-9]|172\.3[0-1]|192\.168)((\.[0-9]{1,3}){2,3}([/" .]|$))/\1@@@\2\3/g; s/(["\[ ][0-9]{1,3}\.)([0-9]{1,3}\.){2}([0-9]{1,3})([/" .]|$)/\1XXX.XXX.\3\4/g; s/@@@//g' '/uncrate-diagnostics-20260403-1520/config/network.cfg'
sed -ri 's/(([0-9a-f]{1,4}:){4})(([0-9a-f]{1,4}:){3}|:)([0-9a-f]{1,4})([ .:/]|$)/\1XXXX:XXXX:XXXX:\5\6/g' '/uncrate-diagnostics-20260403-1520/config/network.cfg'
sed -ri 's/(\[([0-9a-f]{1,4}:){4})(([0-9a-f]{1,4}:){3}|:)([0-9a-f]{1,4})(\])([ .:/]|$)/\1XXXX:XXXX:XXXX:\5\6/g' '/uncrate-diagnostics-20260403-1520/config/network.cfg'
sed -ri 's/(([0-9a-f]{1,4}:){4})(([0-9a-f]{1,4}:){3}|:)([0-9a-f]{1,4})(\/[0-9]{1,3})([ .:/]|$)/\1XXXX:XXXX:XXXX:\5\7/g' '/uncrate-diagnostics-20260403-1520/config/network.cfg'
/usr/local/emhttp/webGui/scripts/show_interfaces ip|tr ',' '
' >'/uncrate-diagnostics-20260403-1520/config/listen.txt'
/usr/local/emhttp/webGui/scripts/error_interfaces|sed 's///' >>'/uncrate-diagnostics-20260403-1520/config/listen.txt'
sed -ri 's/(["\[ ])(127|10|172\.1[6-9]|172\.2[0-9]|172\.3[0-1]|192\.168)((\.[0-9]{1,3}){2,3}([/" .]|$))/\1@@@\2\3/g; s/(["\[ ][0-9]{1,3}\.)([0-9]{1,3}\.){2}([0-9]{1,3})([/" .]|$)/\1XXX.XXX.\3\4/g; s/@@@//g' '/uncrate-diagnostics-20260403-1520/config/listen.txt'
sed -ri 's/(([0-9a-f]{1,4}:){4})(([0-9a-f]{1,4}:){3}|:)([0-9a-f]{1,4})([ .:/]|$)/\1XXXX:XXXX:XXXX:\5\6/g' '/uncrate-diagnostics-20260403-1520/config/listen.txt'
sed -ri 's/(\[([0-9a-f]{1,4}:){4})(([0-9a-f]{1,4}:){3}|:)([0-9a-f]{1,4})(\])([ .:/]|$)/\1XXXX:XXXX:XXXX:\5\6/g' '/uncrate-diagnostics-20260403-1520/config/listen.txt'
sed -ri 's/(([0-9a-f]{1,4}:){4})(([0-9a-f]{1,4}:){3}|:)([0-9a-f]{1,4})(\/[0-9]{1,3})([ .:/]|$)/\1XXXX:XXXX:XXXX:\5\7/g' '/uncrate-diagnostics-20260403-1520/config/listen.txt'
sed -ri 's/^(share(Comment|ReadList|WriteList)=")[^"]+/\1.../' '/uncrate-diagnostics-20260403-1520/shares/2-----------------------------------------------e.cfg'

The GUI is partially responsive:

- Dashboard loading is fine

- infinite loading on the Docker tabs, and all the Web GUI for the containers are not responding

- able to click the reboot button from GUI

Here is the photo of the console when reboot button is clicked:

I am on unRAID 7.2.4, and have updated all the plugins, and remove those deprecated.

See if you can get the syslog

cp /var/log/syslog /boot/syslog.txt

1 hour ago, JorgeB said:

See if you can get the syslog

cp /var/log/syslog /boot/syslog.txt

Interestingly, the console stuck at this for hours, so end up haven't finish the reboot:

So I am able to retrieve the syslog before the "reboot":

syslog.txt

Edited April 3Apr 3 by PzrrL

Some Samba issues, but no obvious problem that would justify the unresponsiveness. Was this a one-time thing, or has it been happening regularly?

9 minutes ago, JorgeB said:

Some Samba issues, but no obvious problem that would justify the unresponsiveness. Was this a one-time thing, or has it been happening regularly?

Last time that forced me to do force shutdown is [7.2.4] All drives spin up for parity checking, while the progress is always 0%, after unclean shut down - General Support - Unraid.

The only thing I can correlate is that earlier today I was doing some files upload/sync from my Win11 PC to the Opencloud instance (details at the bottom of the reply), which is a container on the unRAID. For some reason a few hours later when I was trying to access some Web GUI of the containers, none of them were responding.

Also, now that I am stuck at the "diags collection", may I know what should be my next step? force another shutdown? thanks

As for the Opencloud thing, I have an Win11 client on my PC, then I upload files by putting files into the Windows Explorer into the Opencloud directory, which sync files into the unRAID instance (I know those files are not directly inside the array, but controlled by Opencloud)

Enable the syslog server and see if the server remains stable without using OpenCloud. If yes, re-enable and retest.

Just now, JorgeB said:

Enable the syslog server and see if the server remains stable without using OpenCloud. If yes, re-enable and retest.

I do have syslog server enabled all the time. Also, I have been using (meaning have it running, but didn't really make any load, until today doing the uploading) OpenCloud for the last 2 weeks. The server has been stable, until today I started to upload things, then few hours later I discovered that the GUi becomes unresponsive, and all Docker containers's GUI are not responding.

Also, since I am now stuck at the "diags collection" while trying to reboot, may I know what should be my next step? Should I force another shutdown? thanks

Type reboot in the CLI, if it doesn't reboot after 5 minutes you will need to force it.