Hi Guys,

When I try to sign in unraid connect, the process gets stuck at: "Please keep this window open while we perform some actions", After a while, it fails with: "Sign In Failed"

I checked the browser network requests and found that the browser sends multiple requests to /graphql.

{"operationName":"ConnectSignIn","variables":{"input":{"apiKey":"unraid_xxxxx","userInfo":{"email":"[email protected]","preferred_username":"[email protected]"}}},"query":"mutation ConnectSignIn($input: ConnectSignInInput!) {\n connectSignIn(input: $input)\n}"}

However, the response is:

{"errors":[{"message":"Unknown type \"ConnectSignInInput\".","locations":[{"line":1,"column":32}],"extensions":{"code":"GRAPHQL_VALIDATION_FAILED"}},{"message":"Cannot query field \"connectSignIn\" on type \"Mutation\".","locations":[{"line":2,"column":3}],"extensions":{"code":"GRAPHQL_VALIDATION_FAILED"}}]}

Also, Unraid Connect keeps sending the following cloudState query:

{"operationName":"cloudState","variables":{},"query":"query cloudState {\n cloud {\n ...PartialCloud\n __typename\n }\n}\n\nfragment PartialCloud on Cloud {\n error\n apiKey {\n valid\n error\n __typename\n }\n cloud {\n status\n error\n __typename\n }\n minigraphql {\n status\n error\n __typename\n }\n relay {\n status\n error\n __typename\n }\n __typename\n}"}

But it receives this response:

{"errors":[{"message":"Cannot query field \"cloud\" on type \"Query\". Did you mean \"rclone\"?","locations":[{"line":2,"column":3}],"extensions":{"code":"GRAPHQL_VALIDATION_FAILED"}},{"message":"Unknown type \"Cloud\". Did you mean \"CpuLoad\" or \"Float\"?","locations":[{"line":8,"column":26}],"extensions":{"code":"GRAPHQL_VALIDATION_FAILED"}}]}

I have attached the diagnostics of my server below.
tower-diagnostics-20260524-0025.zip

Edited May 24May 24 by Azlith

@JorgeB Hi, sorry to bother you. Do you happen to have any ideas about this issue?

Try this, open a terminal window and type or copy/paste

unraid-api stop

unraid-api restart

Try again to register from the dropdown

20 minutes ago, JorgeB said:

Try this, open a terminal window and type or copy/paste

unraid-api stop

unraid-api restart

Try again to register from the dropdown

amazing! It works!!