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Drives missing after upgrade from 7.2.4 -> 7.3.1

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Prior to upgrade, I have a LSI SAS9207-8e 8-Port External HBA that was working. It is flashed to IT mode. I performed an upgrade from 7.2.4 to 7.3.1, and after rebooting, none of the drives that are connected via the HBA are showing up in the system. I am guessing that the HBA is not being initialized. I rolled back the upgrade, but still have the same issue.

While its possible that the HBA decided to die during the upgrade, it seems more likely that something with the upgrade is somehow to blame. This type of hardware in not particularly in my wheelhouse, so I wanted to reach out to see if anyone had any thoughts. I did some Google searches, but they all seem to point to the fact that I need to be in IT mode (which I know is already the case).

Would appreciate any insights anybody has

unraid-diagnostics-20260528-1738.zip

  • Community Expert

May 28 16:05:10 UNRAID kernel: mpt2sas_cm0: basespin_on_doorbell_int: failed due to timeout count(10000), int_status(c0000000)!

May 28 16:05:10 UNRAID kernel: mpt2sas_cm0: doorbell handshake int failed (line=7062)

May 28 16:05:10 UNRAID kernel: mpt2sas_cm0: baseget_ioc_facts: handshake failed (r=-14)

May 28 16:05:10 UNRAID kernel: mpt2sas_cm0: failure at drivers/scsi/mpt3sas/mpt3sas_scsih.c:12337/_scsih_probe()!

HBA is failing to initialize; see if this helps:

https://forums.unraid.net/topic/73386-no-hard-drives-9211-it-mode-solved/#findComment-674935

You can also try a different PCIe slot if available.

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