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Unable to register server with unraid connect

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I have been having issues registering my server to my unraid connect account and I'm running out of idea.

Whenever I press the register button on the unraid connect account page, I get this error

Registration failed

[POST] "/api/mothership/connect/register": 400

Steps I have tried to far:

  • Stop and restart unraid api

  • Uninstall and reinstall unraid connect plugin

  • Try different DNS Servers for both the server and client (Quad9, Cloudflare, Google)

  • Restart Server itself

  • Try on a different Browser (Firefox, Vivaldi, Chromium)

  • Try on a different Client (Windows, CachyOS)

  • Try on a different Internet connection

It seemed to have stopped working after an update but I cant recall when and only now realized as I wanted to replace my flash backup with an up to date one. The one I had before was from december so an update within the last 6 months must have broken it.

Does anyone still have an idea what I could try? Nothing is showing up in the system log about it. (last log event is my user login)

Solved by JorgeB

Have you checked that your Connect plugin is up to date.

You are likely to get more informed feedback if you attach your system's diagnostics zip file to your next post in this thread.

It is always a good idea to do this to allow us to see the current state of your system and so we can see logs and configuration information.

  • Author
2 minutes ago, itimpi said:

Have you checked that your Connect plugin is up to date.

Yes, yesterday while troubleshooting I force-reinstalled the current version once more after the normal reinstall didnt fix it

3 minutes ago, itimpi said:

You are likely to get more informed feedback if you attach your system's diagnostics zip file to your next post in this thread.

It is always a good idea to do this to allow us to see the current state of your system and so we can see logs and configuration information.

Thank you, attached

diag.zip

  • Community Expert

There was an issue with the account app, it should be fixed no, please try again.

  • Author
8 minutes ago, JorgeB said:

There was an issue with the account app, it should be fixed no, please try again.

Unfortunately, I'm still getting the same error message, I will try again in an hour or so and report back

  • Author

I just tried again and its unfortunately still failing

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