Hello,

I upgraded the OS to the most recent version, and it may have frozen or something as this was a week ago (dumb on me to update before a trip).

I recall using my phone's browser to start the upgrade then see that it had shown a message that it was ready to reboot. Likewise, I clicked reboot like always and waited. Then found after a long time it was not responsive and not loading. I believe i had to shut it down manually on the case, after it has rebooted... I was unable to get it loading and time was running short. Now a week later and here I am. Tried to load it via the GUI, no server found via localhost, nor by its IP. Tried safe mode no plugins too. On both times I tried to access via other device on wifi and same result.

Attached is the diagnostics file I grabbed running terminal in the GUI in safe mode. Hopefully this is sufficient for assistance with this issue.

Thanks!

prime-nas-safemode-diagnostics-20260625-1913.zip

There's a problem with the flash drive layout, 7.3.x is more strict about that.

To fix it, first backup the current flash drive, then recreate it using the USB tool, restore only the /config folder from the backup overwriting any existing files.

Jorge, thank you for this solution! I am back in business, and so far things are running smoothly.