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Files show on disk1 but don't show in share

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Problem Description:
I was doing a large transfer of content from another PC to my Unraid.

Overnight something happened. In the morning I couldn't access the server via web or on the machine so I hard shutdown the server.

After getting it to boot again I have some files and folders no longer showing in the share via the webGUI or via SMB however they show in disk1. Some of the missing files/folders weren't related to the transfer.

The share I was copying to has cache as primary storage and array as secondary.

What I've tried:

  • Tried file system check for both the disk1 and cache drive, then restarted, No change

  • Tried using the New Permission tool to reset permissions for the entire disk. No change.

image.png

tower-diagnostics-20260726-0929.zip

Edited by Attck
wording

  • Community Expert

Start the array in normal (not maintenance) mode and post new diagnostics

  • Community Expert

Not really your problem or even wrong, but why do you have dual parity when you only have a single data disk? Single parity should be enough for several data disks.

Not clear there is anything wrong with user shares, but I don't recommend ntfs for assigned disks, even though they are allowed. Maybe that is causing some problem for user shares. See if you can move everything off cache and reformat it as one of the more "native" Unraid filesystems - xfs, btrfs, zfs.

Nothing can move open files, so you will have to disable Docker and VM Manager in Settings before you can move their related shares - appdata, domains, system - off cache. And leave them disabled until you get cache reformatted and those shares moved back to cache.

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