Sorry for the vague title but I have multiple issues I need to get sorted and I doubt the mods on here would appreciate me spamming the forum.

So I've just finished setting up my first Unraid server but hit some immediate issues I need help with:

1. The built in file manager that Unraid uses shows me a "user" and a "user0" folder as a higher level folder to my shares. The only difference between these 2 folders as far as I can see is that the "user" folder exposes the folders in the pool, whereas the "user0" folder doesn't. I therefore assume it is irrelevant as to which of these 2 folders I use if I am copying files from a externally mounted USB drive to my regular SMB shares?

2. For whatever reason, I cannot gain proper access to any of my SMB shares either via my Windows machine or my Linux desktop. They can see the SMB shares, they can read the shares, but they cannot gain write access. I assume this is because for whatever reason, both my Windows and Linux machines are not showing the prompt to input the username/password credentials setup in the user account space of Unraid. Why this is the case, I do not know. I therefore cannot get proper access to any of my SMB shares.

Any help would be appreciated. Thanks.

Edited 4 hours ago4 hr by DCCXVIII

13 minutes ago, DCCXVIII said:

I therefore assume it is irrelevant as to which of these 2 folders I use if I am copying files from a externally mounted USB drive to my regular SMB shares.

You can, but you should typically always use /mnt/user.

13 minutes ago, DCCXVIII said:

For whatever reason, I cannot gain proper access to any of my SMB shares either via my Windows machine or my Linux desktop. They can see the SMB shares, they can read the shares. But they cannot gain write access. I assume this is because for whatever reason, both my Windows and Linux machines are not showing the prompt to input the username/password credentials setup in the user account space of Unraid. Why this is the case, I do not know. I therefore cannot get proper access to any of my SMB shares.

If you are running Windows 11 24H2 or newer, see https://forums.unraid.net/topic/177975-formatted-my-pc-and-installed-fresh-windows-11-now-cant-access-smb-shares/?do=findComment&comment=1478526

1). The /mnt/user0 location is in principle reserved for Unraid use and could disappear in some future release so you should get used to using /mnt/user.

2) For Windows you should check the username/password set up under the Windows Credentials Manager for your Unraid server. The details there should correspond to a user you have set up on the Unraid server. Not sure about why the Linux machine is not prompting you - what are you using on the Linux machine to access the Unraid server.

Just now, itimpi said:

1). The /mnt/user0 location is in principle reserved for Unraid use and could disappear in some future release so you should get used to using /mnt/user.

2) For Windows you should check the username/password set up under the Windows Credentials Manager for your Unraid server. The details there should correspond to a user you have set up on the Unraid server. Not sure about why the Linux machine is not prompting you - what are you using on the Linux machine to access the Unraid server.

1. ok, I'll use the "user" folder. Thanks.

2. I did delete what I could from the Windows credential manager (I'm on Windows 10), but it still is having the same issue. I've tried reboots as well to no avail. My Linux machine is running Ultramarine (Fedora) KDE. So Dolphin File Manager.

6 minutes ago, JorgeB said:

You can, but you should typically always use /mnt/user.

If you are running Windows 11 24H2 or newer, see https://forums.unraid.net/topic/177975-formatted-my-pc-and-installed-fresh-windows-11-now-cant-access-smb-shares/?do=findComment&comment=1478526

I'm on Windows 10.

Update: I managed to figure out a work-around for my Windows machine at least. For whatever reason, the Unraid server name doesn't work properly. But the IP address does. So accessing my SMB shares via the IP address in Windows File Explorer works as it should. But accessing the exact same share via the network name instead, doesn't. This despite the fact that Windows can see the SMB shares via the network name. It just cannot gain access to the user accounts for some unknown reason.

33 minutes ago, DCCXVIII said:

Update: I managed to figure out a work-around for my Windows machine at least. For whatever reason, the Unraid server name doesn't work properly. But the IP address does. So accessing my SMB shares via the IP address in Windows File Explorer works as it should. But accessing the exact same share via the network name instead, doesn't. This despite the fact that Windows can see the SMB shares via the network name. It just cannot gain access to the user accounts for some unknown reason.

That almost certainly means Windows has credentials stored against the network name. IIRC Windows 10 treats the network name and the IP address separately for authentication purposes.