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Lost acces to trial

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My Unraid install was running off a USB which got corrupted. I had to reinstall it and had no backups. I was on the trial and now I can't get back on it. According to this:

If you transfer a trial configuration to a new boot device, you will not be able to start the array until you purchase a valid registration key. Trial keys only work on the original device.

However, I'm using the same device, just reflashed. Is it possible that I can regain access to the trial?

  • Community Expert

You should be able to continue the trial with the same device, but cannot continue the existing configuration, this is a trial limitation; you can keep the data if you assign all the devices as they were.

If you are not sure of the assignments, we can help with that.

  • Author

I have the data, that's not an issue. But how do I reactivate the trial? Clicking on "Start Trial" or "Recover Key" doesn't work.

  • Author

Also, i haven’t reconnected the server to unraid connect, but when i try to, it considers it to be a new device.

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