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Help with drives not showing up. Disabled now it is unmountable.

Featured Replies

I've gotten some odd errors with my hdds recently. One drive was showing as disabled, so i removed it and rebuilt it from parity. Was working ok for a few days and then added a second parity drive to ensure everything would be ok. Now the 2nd parity isn't showing up in the array and the original parity is showing disabled with the 1st original drive now showing as Unmountable: wrong or no file system.

I tried replacing power cables, sas cables, and power supply.

Anyone know what the best next steps are?

diagnostics-20260918-1539.zip

Solved by JorgeB

  • Community Expert

Diags are after rebooting, so we can't see what happened. Start by check filesystem on disk1

Parity SMART doesn't look very good; run an extended SMART test.

  • Author

When I attempt to fix disk1, should I continue with the zero log?


Phase 1 - find and verify superblock... Phase 2 - using internal log - zero log... ERROR: The filesystem has valuable metadata changes in a log which needs to be replayed. Mount the filesystem to replay the log, and unmount it before re-running xfs_repair. If the filesystem is a snapshot of a mounted filesystem, you may need to give mount the nouuid option. If you are unable to mount the filesystem, then use the -L option to destroy the log and attempt a repair. Note that destroying the log may cause corruption -- please attempt a mount of the filesystem before doing this.

Edited by ricerony

  • Community Expert

Yep, continue; it's the only option since the disk doesn't mount and typically fine.

  • Author

Thank you, disk 1 is now back in the array. Will probably place the other drive in parity 2 after the smart test.

  • Author

Parity 1 was stuck at 100% yesterday after 30 hours. Restarted it yesterday and its showing up at 100% again, but not finishing. Does it need more time or is stuck somewhere?

Here is the smartctl output

=== START OF INFORMATION SECTION ===

Vendor: IBM-ESXS

Product: ST14000NM0288 E

Revision: ECH8

Compliance: SPC-5

User Capacity: 13,902,809,137,152 bytes [13.9 TB]

Logical block size: 4096 bytes

LU is fully provisioned

Rotation Rate: 7200 rpm

Form Factor: 3.5 inches

Logical Unit id: 0x5000c500aec78203

Serial number: ZHZ4Y02M0000J830VTSU

Device type: disk

Transport protocol: SAS (SPL-4)

Local Time is: Mon Sep 21 06:50:28 2026 CDT

SMART support is: Available - device has SMART capability.

SMART support is: Enabled

Temperature Warning: Enabled

=== START OF READ SMART DATA SECTION ===

SMART Health Status: Data channel impending failure data error rate too high [asc=5d, ascq=32]

Grown defects during certification <not available>

Total blocks reassigned during format <not available>

Total new blocks reassigned = 500

Power on minutes since format <not available>

Current Drive Temperature: 38 C

Drive Trip Temperature: 65 C

Accumulated power on time, hours:minutes 49038:18

Elements in grown defect list: 505

Error counter log:

Errors Corrected by Total Correction Gigabytes Total

ECC rereads/ errors algorithm processed uncorrected

fast | delayed rewrites corrected invocations [10^9 bytes] errors

read: 0 6615 0 6615 25278 796680.496 3581

write: 0 0 0 0 0 379017.683 0

verify: 0 0 0 0 0 17404.574 0

Non-medium error count: 1

Pending defect count:0 Pending Defects

Self-test execution status: 0% of test remaining

SMART Self-test log

Num Test Status segment LifeTime LBA_first_err [SK ASC ASQ]

Description number (hours)

# 1 Background long Self test in progress ... - NOW - [- - -]

# 2 Background long Aborted (by user command) - 49018 - [- - -]

# 3 Background short Completed - 48667 - [- - -]

# 4 Background short Completed - 30785 - [- - -]

# 5 Background short Completed - 15604 - [- - -]

# 6 Background short Aborted (by user command) - 2 - [- - -]

Long (extended) Self-test duration: 80400 seconds [22.3 hours]

Edited by ricerony

  • Community Expert
  • Solution

There's no rebuild/check in the logs, please reboot to clear them and start a new parity sync, if it stil fails, post new diags and a screesnhto from Main.

  • Community Expert

I see the parity2 sync now logged, see if it finishes; if not, post new diags.

  • Author

Thank you, parity finished with looks like 0 errors. Diagnostics attached.

What should I do with the the original parity 1 drive? remove it from the array and re add it back to parity 1 to sync up again?

diagnostics-20260922-1904.zip

  • Community Expert
6 hours ago, ricerony said:

What should I do with the the original parity 1 drive? remove it from the array and re add it back to parity 1 to sync up again?

Yes, try again.

  • Author

Parity 1 completed with looks like 0 errors. Please do let me know if you see anything concerning. Does it make sense to have dual parity or just move parity 1 into the array until the drive dies?

diagnostics-20260924-1816.zip

  • Community Expert

Single parity should be enough for so few array drives.

You have some FCP errors and warnings you need to take care of:

Sep 24 18:16:24 WOODOMUR root: Fix Common Problems: Warning: Deprecated plugin ca.mover.tuning.plg
Sep 24 18:16:26 WOODOMUR root: Fix Common Problems: Error: Invalid folder cache contained within /mnt
Sep 24 18:16:31 WOODOMUR root: Fix Common Problems: Warning: Share docker set to use pool cachepool, but files / folders exist on the cachhe pool
Sep 24 18:16:31 WOODOMUR root: Fix Common Problems: Warning: Share system set to use pool cachepool, but files / folders exist on the cachhe pool

You should probably remove mover tuning at least until you get the other things taken care of. That version is too out-of-date to upgrade anyway.

The invalid folder cache is a serious problem so it is flagged as an error. You don't have a pool named cache, instead it is named cachhe. But something is writing to the path /mnt/cache, probably some container host mapping. Since that path isn't actual storage, it is a path in rootfs, the RAM reserved for the OS. Since it is RAM, anything stored there won't survive reboot. And if you fill up that space by writing to it, it can cause problems for the OS since it will have no space to work with.

The docker and system shares need to be on one pool or the other. Possibly you have duplicates you will need to clean up.

  • Community Expert
7 minutes ago, trurl said:

The docker and system shares need to be on one pool or the other. Possibly you have duplicates you will need to clean up.

Nothing can move or delete open files so you have to go to Settings and disable Docker and disable VM Manager before you can work with those shares.

  • Author

Thank you, mover completed. I originally thought wrong and that I could lessen wear on the cache drive by splitting and moving it back to the array for different tasks.

I still don't really understand the triggers for the disabled drives one after the other. Best guess was the power, but everything seems like it running and drives looked ok. Parity 1 has some uncorrected errors so will monitor that more closely.

Edited by ricerony

  • Community Expert
13 minutes ago, ricerony said:

Best guess was the power

Most likely a power/connection issue, if it happens again, make sure to grab the diags before rebooting.

  • Author

Let the long smart test finish out for parity 1 drive without aborting and it looks like there's an impending failure. Is the best course of action to just remove it or since I have 2 parity's just leave it and wait for it to die?

SMART Health Status: Data channel impending failure data error rate too high [asc=5d, ascq=32]

Pending defect count:1 Pending Defect, LBA and accumulated_power_on_hours follow

1: 0xa67d4559 , 49188

SMART Self-test log

Num Test Status segment LifeTime LBA_first_err [SK ASC ASQ]

Description number (hours)

# 1 Background long Failed in segment --> - 49188 2793227609 [0x3 0x11 0x0]

smart-20260928-0630.zip

  • Community Expert

You can leave if for now since it's not totally failed, but since the SMART test failed, it should be replaced as soon as possible

  • Community Expert

Parity also failed a SMART test, and has a lot of bad sectors, so it needs to be replaced as well.

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