7 hours ago7 hr Hi everyone,I purchased two Unraid Pro licenses back in 2022, and I'm hoping the team can help me locate the second one. One of them is still fully working and linked to my account, but the other no longer shows up anywhere I can reach it.Purchase records I have:Order numberDate of purchase1077166Jan 6, 2022, 10:45:02 PMze0mlT0cTE9FMay 10, 2022, 4:01:38 AMWhat is working: the license from order ze0mlT0cTE9F is linked to my Unraid account and is listed under https://account.unraid.net/keys. That is the server I'm currently running.What is missing: the license from order 1077166. It is not listed under my account's License Keys page. On top of that, the USB flash device that this key was installed on has been lost, so I have no way to recover the .key file, the key URL, or the old flash GUID from the drive itself.
7 hours ago7 hr Community Expert You need to open a support ticket, this isn't something that can be resolved in the forums.
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