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Drive Cage went offline, 2 disks with red x

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Had to change the fans in my norco ss-500 drive cages. Got everything back together and the array booted up fine. Started a parity check and discs 6 -10 (they are all in the same cage) showed read errors and before could stop it discs 9 & 10 went red. grabbed a diagnostics (attached) and shutdown. Reseated the cables to the cage and I believe the molex power connecter wasn't seated all the way. Restarted server hoping it might be well but 9&10 are still showing red with unmountable or no file system error. Can i get the discs to go green again or do i need to rebuild them from dual parity?

Please help.

tower-diagnostics-20261003-1806.zip

Solved by wirenut

  • Author

just to update i fixed the file system errors maint mode and smart tests and stats are good. I have now started a data rebuild. fingers crossed.

Edited by wirenut

  • Community Expert

If there are more errors during the rebuild post new diags.

  • Author

Rebuild completed without error. Thanks.

  • Author
  • Solution
9 hours ago, JorgeB said:

If there are more errors during the rebuild post new diags.

jumped the gun on my solution. After a reboot disc 10 had read errors and the reallocated sector count was high and climbing. stopped array and am currently rebuilding to an old spare 4TB drive i was saving for another build.

diagnostics is from shutdown of array...

tower-diagnostics-20261004-1208.zip

  • Community Expert

Yep, disk10 appears to be failing; it's not only reallocated sectors:

197 Current_Pending_Sector -O--C- 001 001 000 - 24024

And the errors are logged as a disk problem.

  • Author
6 hours ago, JorgeB said:

Yep, disk10 appears to be failing; it's not only reallocated sectors:

197 Current_Pending_Sector -O--C- 001 001 000 - 24024

And the errors are logged as a disk problem.

The 4TB disk rebuild completed without error. Currently running a non-correcting parity check to validate.

  • Author

Parity check completed without errors. Reboot and all came up as expected. Hopefully i am past this now. Dual parity really helped in this situation, and the fact that the failed disc was able to be rebuilt before crashing.

Thanks for the assist @JorgeB

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