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update 7.3.4 disaster - Nvidia

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when I updated from 7.3.1 to 7.3.4, unraid does not see any my nvidia GPUs ( a Tesla P4 and a GT630).

I tried to remove the Nvidia plugin, but it now will not allow me to reinstall.

I also lost the jellyfin docker ( that depended on nvidia gpu of course)

I did make a flash zip backup 7.3.1 before this update. I tried to download the usb creator, but the links are dead

Please help me trouble shoot and how to remedy this .

thank you

Solved by JorgeB

  • Community Expert
  • Solution

The update itself is fine. After the update, the Nvidia Driver plugin installed driver 620.70.06, which is the current "latest" driver. That driver no longer supports Pascal GPUs like your Tesla P4, so the card was not used. Pascal cards need the 580 legacy driver.

You had already selected 580.196.07 in the plugin settings, but the plugin was removed before the reboot. That also removed the setting. Then the server was shut down while the reinstall was still downloading. To fix it:

1. Go to Apps and install the Nvidia Driver plugin again. It downloads a large driver package (more than 400 MB). Keep the install window open until the DONE button shows.

2. Go to Settings > Nvidia Driver, select the legacy version 580.196.07, and click Update & Download. Wait until it finishes.

3. Reboot. The Tesla P4 should then show on the plugin page.

4. If the Jellyfin container is not on the Docker page, go to Apps > Previous Apps and reinstall it. Your previous template and appdata are kept, so it comes back with the same settings.

You don't need the flash backup or the USB Creator for this.

  • Author

Thank you so much.

I did as your advised and all seems to be well again.

Going forward will I always need to reinstall the Nvidia Driver plugin this way for future updates?

  • Community Expert

I don't know, I never used it. You can ask in the driver plugin support thread.

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