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Power Outage Resulting In Unraid Server Issues

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My unRAID server is running on 4.7.

 

Background Story: A heavy storm passed over and the power flickered for a second and unfortunately this was while I was away. I turned the server on and then proceeded to open up the server's webpage and the problem immediately with 404 error. I then tried to ping the server and it was unable to reply. I went to the server and ensured everything was visually okay with the hardware and it was so after restarting it a few times, I finally brought the server upstairs and connected it up to a keyboard and monitor and proceeded to check 'ifconfig eth0'. I found that the link was not up (it wasn't up or down) and that no IP was set. It's as if the unRAID OS was running but none of the actual processes were doing anything.

 

I searched the forums and wiki and could not find anything related to this issue. I know you guys need to see my syslogs, but I am not sure how to get them off the system.

 

If someone could help me with this issue it would be most appreciated. Also, since the flashdrive share is not accessible, could someone direct me on how to copy the files to the physical flash drive so I can offload them.

 

Thanks,

 

Jmac

A heavy storm passed over and the power flickered for a second ... proceeded to check 'ifconfig eth0'. I found that the link was not up (it wasn't up or down) and that no IP was set.

 

The network interface is often the first casualty of an electrical disturbance - from what you write, it seems as though unRAID is running, but you have no network functionality.

 

I know you guys need to see my syslogs, but I am not sure how to get them off the system.

 

The syslogs are copied to the flashdrive every time the system is shutdown in a controlled manner.  Shutdown from the console, then find the logfile in the /logs directory of the flashdrive.

 

In order to minimise such risks in future, it would be worthwhile investing in UPS.

  • Author
The network interface is often the first casualty of an electrical disturbance - from what you write, it seems as though unRAID is running, but you have no network functionality.

 

I'm sorry, after I readded the IP address and subnet, I was able to successfully ping the server from another machine. As far as I can tell the network interface is still good.

 

Everything else is still down.

Everything else is still down.

 

Okay, but you still have control at the console?

 

If so, use the following command to get a copy of the current syslog on to the flash drive:

 

cp /var/log/syslog /boot

 

Then stop the server, take the flash drive to your desktop computer and get the syslog file from it.

 

Zip it up and post it here so that someone can peruse it and attempt to assist you.

  • Author

Just a minute ago, I went to turn on my unRAID server so I could copy off the syslog and magically (or not) everything worked this time. The webGUI, telnet, and shares are all there and it is currently completing a parity check. Anyways, I copied off the syslog just in case you were still interested. We'll see how it goes once I shut the server down and move it back to it's proper location in the basement. I am actually scared of the possibility of bringing it downstairs and having randomly not work again. Thankfully next time it will be on a fat UPS that should be able to withstand the very brief, but harsh Ohio summer storms.

syslog.zip

Thankfully next time it will be on a fat UPS that should be able to withstand the very brief, but harsh  summer storms.

 

Should be standard equipment with a server.  I had 5 3-second power outages yesterday..UPS saved the day.

  • Author

Should be standard equipment with a server.  I had 5 3-second power outages yesterday..UPS saved the day.

 

Yeah, I even had one for it, but since I've been in a long process of moving stuff around and cleaning up my home network, it had fallen to the way side. Thankfully besides this recent issue, I have been very lucky with my server. The worst part is the 4+ hour parity checks on my 10TB setup. I can easily say it is more manageable than my coffee maker.

The syslogs are copied to the flashdrive every time the system is shutdown in a controlled manner.  Shutdown from the console, then find the logfile in the /logs directory of the flashdrive.

this is NOT true in stock unRAID.  It may be true with some add-ons,  but not as lime-tech delivers.

Log files are ONLY in /var/log and are gone when power is lost or the server is rebooted.

I would start by rebooting your router.  It is as likely as anything to have suffered from the power outage.

  • Author

I would start by rebooting your router.  It is as likely as anything to have suffered from the power outage.

 

I actually have a small UPS connected up to it, the cable modem, and the 24 port switch. Gotta have that so I can always have a phone line and internet during a power outage. I'm lazy, but not that lazy  ;)

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