September 12, 201213 yr I am a very novice unRAID/Linux user and have been running my unRAID build without issue for over 2 years. I turned off my build the other day b/c I was leaving town for awhile, but after I returned I cannot connect to the server. After looking at the Web menu I see that my Parity drive has the (blue ball) next to it and the server is stopped due to NEW PARITY DRIVE INSTALLED error (red ball). I have looked through the forums but could not fully understand if others have had the same error as me. I have done the appropriate S.M.A.R.T. test on the drive as well as unplugged and replugged the SATA and power cables with no success. Any help would be very much appreciated unRAID version 4.54 (Basic) === START OF INFORMATION SECTION === Device Model: WDC WD15EARS-00Z5B1 Firmware Version: 80.00A80 User Capacity: 1,500,301,910,016 bytes Device is: Not in smartctl database [for details use: -P showall] ATA Version is: 8 ATA Standard is: Exact ATA specification draft version not indicated Local Time is: Mon Sep 10 18:27:06 2012 GMT+8 SMART support is: Available - device has SMART capability. SMART support is: Enabled === START OF READ SMART DATA SECTION === SMART overall-health self-assessment test result: PASSED General SMART Values: Offline data collection status: (0x84) Offline data collection activity was suspended by an interrupting command from host. Auto Offline Data Collection: Enabled. Self-test execution status: ( 113) The previous self-test completed having the read element of the test failed. Total time to complete Offline data collection: (33600) seconds. Offline data collection capabilities: (0x7b) SMART execute Offline immediate. Auto Offline data collection on/off support. Suspend Offline collection upon new command. Offline surface scan supported. Self-test supported. Conveyance Self-test supported. Selective Self-test supported. SMART capabilities: (0x0003) Saves SMART data before entering power-saving mode. Supports SMART auto save timer. Error logging capability: (0x01) Error logging supported. General Purpose Logging supported. Short self-test routine recommended polling time: ( 2) minutes. Extended self-test routine recommended polling time: ( 255) minutes. Conveyance self-test routine recommended polling time: ( 5) minutes. SCT capabilities: (0x3031) SCT Status supported. SCT Feature Control supported. SCT Data Table supported. SMART Attributes Data Structure revision number: 16 Vendor Specific SMART Attributes with Thresholds: ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE 1 Raw_Read_Error_Rate 0x002f 200 200 051 Pre-fail Always - 12 3 Spin_Up_Time 0x0027 183 180 021 Pre-fail Always - 5808 4 Start_Stop_Count 0x0032 100 100 000 Old_age Always - 178 5 Reallocated_Sector_Ct 0x0033 200 200 140 Pre-fail Always - 0 7 Seek_Error_Rate 0x002e 200 200 000 Old_age Always - 0 9 Power_On_Hours 0x0032 081 081 000 Old_age Always - 14537 10 Spin_Retry_Count 0x0032 100 100 000 Old_age Always - 0 11 Calibration_Retry_Count 0x0032 100 253 000 Old_age Always - 0 12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 30 192 Power-Off_Retract_Count 0x0032 200 200 000 Old_age Always - 12 193 Load_Cycle_Count 0x0032 200 200 000 Old_age Always - 2063 194 Temperature_Celsius 0x0022 111 110 000 Old_age Always - 39 196 Reallocated_Event_Count 0x0032 200 200 000 Old_age Always - 0 197 Current_Pending_Sector 0x0032 200 200 000 Old_age Always - 1 198 Offline_Uncorrectable 0x0030 200 200 000 Old_age Offline - 0 199 UDMA_CRC_Error_Count 0x0032 200 200 000 Old_age Always - 0 200 Multi_Zone_Error_Rate 0x0008 200 200 000 Old_age Offline - 1 SMART Error Log Version: 1 No Errors Logged SMART Self-test log structure revision number 1 Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error # 1 Short offline Completed: read failure 10% 14536 481279079 SMART Selective self-test log data structure revision number 1 SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS 1 0 0 Not_testing 2 0 0 Not_testing 3 0 0 Not_testing 4 0 0 Not_testing 5 0 0 Not_testing Selective self-test flags (0x0): After scanning selected spans, do NOT read-scan remainder of disk. If Selective self-test is pending on power-up, resume after 0 minute delay.
September 12, 201213 yr Was your parity installed with a green ball when you shut down the server? It sure appears that the server was started without the parity drive since there is no indication of the previous parity disk info and that usually shows up in italics under the new drive info when you replace a drive. At any rate, you have a pending bad sector on the drive. You can run the preclear and see if it gets reallocated and the drive is stable or you could just click the check box and hit start and see what happens. One other important thing, make damn sure you haven't somehow swapped the parity and one of the data drives because any writing to the parity with data on it will desctroy that data. If you're not sure, unassign the parity and start the array first and make sure your data disks are ok.
September 13, 201213 yr Author Was your parity installed with a green ball when you shut down the server? It sure appears that the server was started without the parity drive since there is no indication of the previous parity disk info and that usually shows up in italics under the new drive info when you replace a drive. I have been copying and reading files from the server before i turned it off, so I assume that the parity drive was working (I only checked the WebUI after the server stopped) At any rate, you have a pending bad sector on the drive. You can run the preclear and see if it gets reallocated and the drive is stable or you could just click the check box and hit start and see what happens. It's been a while since I ran preclear (I still have the commands saved in a file I created but how can I tell if the errors persist afterward? Do I then run another S.M.A.R.T. test on the drive or just assume that it is good after the preclear? One other important thing, make damn sure you haven't somehow swapped the parity and one of the data drives because any writing to the parity with data on it will desctroy that data. If you're not sure, unassign the parity and start the array first and make sure your data disks are ok. It it the same drive, I checked with the screenshot that I took when I created the server.
September 14, 201213 yr Author after preclear I had this message 54c54 < 1 Raw_Read_Error_Rate 0x002f 200 200 051 Pre-fail Always - 12 --- > 1 Raw_Read_Error_Rate 0x002f 200 200 051 Pre-fail Always - 30 63c63 < 193 Load_Cycle_Count 0x0032 200 200 000 Old_age Always - 2079 --- > 193 Load_Cycle_Count 0x0032 200 200 000 Old_age Always - 2081 65c65 < 197 Current_Pending_Sector 0x0032 200 200 000 Old_age Always - 1 --- > 197 Current_Pending_Sector 0x0032 200 200 000 Old_age Always - 0 S.M.A.R.T. test results that was run after the Preclear === START OF INFORMATION SECTION === Device Model: WDC WD15EARS-00Z5B1 Firmware Version: 80.00A80 User Capacity: 1,500,301,910,016 bytes Device is: Not in smartctl database [for details use: -P showall] ATA Version is: 8 ATA Standard is: Exact ATA specification draft version not indicated Local Time is: Thu Sep 13 04:46:08 2012 GMT+8 SMART support is: Available - device has SMART capability. SMART support is: Enabled === START OF READ SMART DATA SECTION === SMART overall-health self-assessment test result: PASSED General SMART Values: Offline data collection status: (0x82) Offline data collection activity was completed without error. Auto Offline Data Collection: Enabled. Self-test execution status: ( 0) The previous self-test routine completed without error or no self-test has ever been run. Total time to complete Offline data collection: (33600) seconds. Offline data collection capabilities: (0x7b) SMART execute Offline immediate. Auto Offline data collection on/off support. Suspend Offline collection upon new command. Offline surface scan supported. Self-test supported. Conveyance Self-test supported. Selective Self-test supported. SMART capabilities: (0x0003) Saves SMART data before entering power-saving mode. Supports SMART auto save timer. Error logging capability: (0x01) Error logging supported. General Purpose Logging supported. Short self-test routine recommended polling time: ( 2) minutes. Extended self-test routine recommended polling time: ( 255) minutes. Conveyance self-test routine recommended polling time: ( 5) minutes. SCT capabilities: (0x3031) SCT Status supported. SCT Feature Control supported. SCT Data Table supported. SMART Attributes Data Structure revision number: 16 Vendor Specific SMART Attributes with Thresholds: ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE 1 Raw_Read_Error_Rate 0x002f 200 200 051 Pre-fail Always - 30 3 Spin_Up_Time 0x0027 183 180 021 Pre-fail Always - 5825 4 Start_Stop_Count 0x0032 100 100 000 Old_age Always - 180 5 Reallocated_Sector_Ct 0x0033 200 200 140 Pre-fail Always - 0 7 Seek_Error_Rate 0x002e 200 200 000 Old_age Always - 0 9 Power_On_Hours 0x0032 081 081 000 Old_age Always - 14571 10 Spin_Retry_Count 0x0032 100 100 000 Old_age Always - 0 11 Calibration_Retry_Count 0x0032 100 253 000 Old_age Always - 0 12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 32 192 Power-Off_Retract_Count 0x0032 200 200 000 Old_age Always - 13 193 Load_Cycle_Count 0x0032 200 200 000 Old_age Always - 2085 194 Temperature_Celsius 0x0022 114 107 000 Old_age Always - 36 196 Reallocated_Event_Count 0x0032 200 200 000 Old_age Always - 0 197 Current_Pending_Sector 0x0032 200 200 000 Old_age Always - 0 198 Offline_Uncorrectable 0x0030 200 200 000 Old_age Offline - 1 199 UDMA_CRC_Error_Count 0x0032 200 200 000 Old_age Always - 0 200 Multi_Zone_Error_Rate 0x0008 200 200 000 Old_age Offline - 2 SMART Error Log Version: 1 No Errors Logged SMART Self-test log structure revision number 1 Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error # 1 Short offline Completed without error 00% 14571 - # 2 Short offline Completed: read failure 10% 14536 481279079 SMART Selective self-test log data structure revision number 1 SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS 1 0 0 Not_testing 2 0 0 Not_testing 3 0 0 Not_testing 4 0 0 Not_testing 5 0 0 Not_testing Selective self-test flags (0x0): After scanning selected spans, do NOT read-scan remainder of disk. If Selective self-test is pending on power-up, resume after 0 minute delay.
September 14, 201213 yr after preclear I had this message 54c54 < 1 Raw_Read_Error_Rate 0x002f 200 200 051 Pre-fail Always - 12 --- > 1 Raw_Read_Error_Rate 0x002f 200 200 051 Pre-fail Always - 30 63c63 < 193 Load_Cycle_Count 0x0032 200 200 000 Old_age Always - 2079 --- > 193 Load_Cycle_Count 0x0032 200 200 000 Old_age Always - 2081 65c65 < 197 Current_Pending_Sector 0x0032 200 200 000 Old_age Always - 1 --- > 197 Current_Pending_Sector 0x0032 200 200 000 Old_age Always - 0 S.M.A.R.T. test results that was run after the Preclear === START OF INFORMATION SECTION === Device Model: WDC WD15EARS-00Z5B1 Firmware Version: 80.00A80 User Capacity: 1,500,301,910,016 bytes Device is: Not in smartctl database [for details use: -P showall] ATA Version is: 8 ATA Standard is: Exact ATA specification draft version not indicated Local Time is: Thu Sep 13 04:46:08 2012 GMT+8 SMART support is: Available - device has SMART capability. SMART support is: Enabled === START OF READ SMART DATA SECTION === SMART overall-health self-assessment test result: PASSED General SMART Values: Offline data collection status: (0x82) Offline data collection activity was completed without error. Auto Offline Data Collection: Enabled. Self-test execution status: ( 0) The previous self-test routine completed without error or no self-test has ever been run. Total time to complete Offline data collection: (33600) seconds. Offline data collection capabilities: (0x7b) SMART execute Offline immediate. Auto Offline data collection on/off support. Suspend Offline collection upon new command. Offline surface scan supported. Self-test supported. Conveyance Self-test supported. Selective Self-test supported. SMART capabilities: (0x0003) Saves SMART data before entering power-saving mode. Supports SMART auto save timer. Error logging capability: (0x01) Error logging supported. General Purpose Logging supported. Short self-test routine recommended polling time: ( 2) minutes. Extended self-test routine recommended polling time: ( 255) minutes. Conveyance self-test routine recommended polling time: ( 5) minutes. SCT capabilities: (0x3031) SCT Status supported. SCT Feature Control supported. SCT Data Table supported. SMART Attributes Data Structure revision number: 16 Vendor Specific SMART Attributes with Thresholds: ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE 1 Raw_Read_Error_Rate 0x002f 200 200 051 Pre-fail Always - 30 3 Spin_Up_Time 0x0027 183 180 021 Pre-fail Always - 5825 4 Start_Stop_Count 0x0032 100 100 000 Old_age Always - 180 5 Reallocated_Sector_Ct 0x0033 200 200 140 Pre-fail Always - 0 7 Seek_Error_Rate 0x002e 200 200 000 Old_age Always - 0 9 Power_On_Hours 0x0032 081 081 000 Old_age Always - 14571 10 Spin_Retry_Count 0x0032 100 100 000 Old_age Always - 0 11 Calibration_Retry_Count 0x0032 100 253 000 Old_age Always - 0 12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 32 192 Power-Off_Retract_Count 0x0032 200 200 000 Old_age Always - 13 193 Load_Cycle_Count 0x0032 200 200 000 Old_age Always - 2085 194 Temperature_Celsius 0x0022 114 107 000 Old_age Always - 36 196 Reallocated_Event_Count 0x0032 200 200 000 Old_age Always - 0 197 Current_Pending_Sector 0x0032 200 200 000 Old_age Always - 0 198 Offline_Uncorrectable 0x0030 200 200 000 Old_age Offline - 1 199 UDMA_CRC_Error_Count 0x0032 200 200 000 Old_age Always - 0 200 Multi_Zone_Error_Rate 0x0008 200 200 000 Old_age Offline - 2 SMART Error Log Version: 1 No Errors Logged SMART Self-test log structure revision number 1 Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error # 1 Short offline Completed without error 00% 14571 - # 2 Short offline Completed: read failure 10% 14536 481279079 SMART Selective self-test log data structure revision number 1 SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS 1 0 0 Not_testing 2 0 0 Not_testing 3 0 0 Not_testing 4 0 0 Not_testing 5 0 0 Not_testing Selective self-test flags (0x0): After scanning selected spans, do NOT read-scan remainder of disk. If Selective self-test is pending on power-up, resume after 0 minute delay. Your disk looks fine, but I think you are using a VERY OLD version of the preclear script. Please download and use the most current. There was one sector where the contents did not match the checksum at the end of that sector... It was able to be re-written in place, so no re-allocation was needed. Joe L.
September 14, 201213 yr Author Thanks for all of the help guys, I will update the preclear.sh file. Are there any benefits to upgrading the system to v4.7, or "if it ain't broke, don't fix it" should apply?
September 14, 201213 yr Thanks for all of the help guys, I will update the preclear.sh file. Are there any benefits to upgrading the system to v4.7, or "if it ain't broke, don't fix it" should apply? We have absolutely no idea... since we have no idea which version of unRAID you are currently running. Every version of unRAID fixed something.... See the release notes in the wiki for details.
September 14, 201213 yr Thanks for all of the help guys, I will update the preclear.sh file. Are there any benefits to upgrading the system to v4.7, or "if it ain't broke, don't fix it" should apply? We have absolutely no idea... since we have no idea which version of unRAID you are currently running. Every version of unRAID fixed something.... See the release notes in the wiki for details. Found you gave the release in the first post in this thread... (sorry) There were 13 versions of unRAID between yours and 4.7. If your server is working correctly for you, you probably do not need to upgrade unless one of the bugs is causing you to experience errors.
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