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WebGUI not accessable

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Just upgrade to version v5.0 RC8a and I cannot access WEBUI (http://tower:8080) or by the IP address 192.168.1.X.  Before the upgrade I powerdown the array without issues.

 

I can ping the unraid server and receive a response from the server. I can also telnet into the server without issues.

 

Currently, using LAN from the ASRock 880 GE-LE board.

 

Encountered the exact same issue after I replaced my a failed HD in my array.  The system hasn't been back online since.  Unable to access WebGUI to re-start the array.

syslog.txt

Just upgrade to version v5.0 RC8a and I cannot access WEBUI (http://tower:8080)

That port (8080) won't respond unless you have something running to answer on it. Stock unraid answers on port 80, unmenu if installed and running can answer on 8080.
  • Author

Not sure I understand your comment, either way I can't access the WebGUI interface or the WebGUI UnMenu from a IE page.  I receive "Internet cannot display the webpage" error when I try to access the IP address http://192.168.1.X or http://tower.  However, I can ping the server and I do receive a response.  Can the array be started via telnet or do I have to have access to the WebGUI interface? 

 

I would think it is Name resolution issue if I could access the server via the IP address which isn't the case.  When I reviewed the system log I did see the LAN network is active which makes sense since I can ping the server IP address. Now, I am not sure how to check to see if the emhttp is active to verify that isn't my issue.

 

In a previous post, I did see that the Samba version might have issues with 5.0 rc8a.  I updates to the newer Samba version when I made the upgrade. 

 

Before I took down the server to replace failed drive, I had no problems for over a year.  Now, I can't get at the drives to access the media files.

 

If it is not clear I am Linux novice, so I not 100% sure I am explaining myself clearly.  I have research the problem but I don't exactly see a fix related to the problem similar to what I have encountered.

I have the same issue. Unbelievable there is no fix.

 

I started over from scratch, new flash drive and everything, copying only the config folder for network, disk and share settings, and still no port 80 action.

 

All of my other apps: sabnzbd, transmission, couch potato, sickbeard, headphones, work fine.

 

I have 8GB memory so that's not the issue. Using the stock GO file. Even tried changing the GO file for emhttp to use a different port.

 

This issue is often caused by firewall or anti-virus software.

  • Author

I turned off the anti virus software and verified after a re-boot.  Still have the issue. 

  • Author

So based on responses does that mean I need to verify that port 80 is open the UnRaid server or on the PC?  Wouldn't that expose the server to the internet?  My assumption would be on the PC.

 

I turned off the anti virus software and verified after a re-boot.  Still have the issue.

Turning off the software is often not enough. A complete uninstall of any security software is the next step to try. Have you tried accessing it from another computer?

 Tower ifplugd(eth0)[1279]: client: dhcpcd: your IP address = 192.168.1.2
Dec 18 22:12:48 Tower ifplugd(eth0)[1279]: client: dhcpcd: MAC address = 00:25:22:e0:20:a2
Dec 18 22:12:48 Tower ifplugd(eth0)[1279]: client: dhcpcd: your IP address =192.168.1.2

 

This same error has cropped with the last few days.  The IP Address of 192.168.1.2 is apparently the one which ends up assigned (by unRAID)  when the router fails to supply an address to the server. 

 

You should start by rebooting EVERYTHING on your network:  Modem, router, any switches and unRAID.  That fixed the problem for the last person.

192.168.1.2 has been assigned by the DHCP server. The DHCP exchange in the log is correct.

 

Automatic link local address are 169.254.0.0/16. 169.254.0.0/16 may be selected if the DHCP server does not respond.

Oddly I have the same problem and I'm running Macafee anti virus on my Windows7 Machine. I can get to my server from my Mac, iPhone, Laptop and any other device, but not my windows7 machine. LOL

 

Everything else works just fine so I finally decided who cares at least in my case. I however can get to my GUI on my Windows7 machine if I boot into safe mode, which of course disables any firewalls and antivirus.

Try a different browser?  My server is rarely accessable using Chrome,  never have any problems using IE...  also if you want to verify that port 80 is listening,  open a command prompt and "telnet 192.168.x.x 80" substituting the appropriate IP address, you should get an empty window with a cursor flashing top left in windows.

 

If you can telnet to the box then you can verify that the WebGUI is listening using lsof, emhttp is the WebGUI :-

 

root@Tower:~# lsof | grep LISTEN
rpc.portm  1204        bin    5u     IPv4       4693      0t0                  TCP *:sunrpc (LISTEN)
rpc.statd  1208       root    8u     IPv4       4728      0t0                  TCP *:33055 (LISTEN)
inetd      1218       root    4u     IPv4       4744      0t0                  TCP *:time (LISTEN)
inetd      1218       root    6u     IPv4       4746      0t0                  TCP *:ftp (LISTEN)
inetd      1218       root    7u     IPv4       4747      0t0                  TCP *:telnet (LISTEN)
emhttp     3161       root    3u     IPv4      16587      0t0                  TCP *:http (LISTEN)
slimserve 11273 slimserver    8u     IPv4      35777      0t0                  TCP *:3483 (LISTEN)
slimserve 11273 slimserver   20u     IPv4      38125      0t0                  TCP *:9090 (LISTEN)
slimserve 11273 slimserver   30u     IPv4      38135      0t0                  TCP *:40491 (LISTEN)
slimserve 11273 slimserver   31u     IPv4      38139      0t0                  TCP *:9000 (LISTEN)
smbd      24379       root   27u     IPv4     327676      0t0                  TCP *:microsoft-ds (LISTEN)
smbd      24379       root   28u     IPv4     327678      0t0                  TCP *:netbios-ssn (LISTEN)

  • Author

I removed the anti virus software and disable the firewall and still encounter the problem where the WebGUI was not accessable. Tried Chrome, IE and Firefox still the same issue.  The only thing I can't test is a different system as I only have windows 7 machines and I still can't see Tower listed in My Network on or launching from the IP address on any of the 5 machines. I did telnet from each of the 5 machines to the IP address listed for the UnRaid server (192.168.1.XX). 

 

When I lsof the ports I noticed that nothing listed for emhttp. 

 

root@Tower:~# lsof |grep LISTEN

rpc.portm 1321    bin    5u    IPv4      4024                TCP *:sunrpc (LIS                                                                                                                              TEN)

rpc.statd 1325 nobody    9u    IPv4      4052                TCP *:39367 (LIST                                                                                                                              EN)

inetd    1335  root    4u    IPv4      4073                TCP *:time (LISTE                                                                                                                              N)

inetd    1335  root    6u    IPv4      4075                TCP *:ftp (LISTEN                                                                                                                              )

inetd    1335  root    7u    IPv4      4076                TCP *:telnet (LIS                                                                                                                              TEN)

smbd      1361  root  21u    IPv4      4140                TCP *:microsoft-d                                                                                                                              s (LISTEN)

smbd      1361  root  22u    IPv4      4142                TCP *:netbios-ssn                                                                                                                                (LISTEN)

root@Tower:~#

 

  • Author

Just completed a total powerdown of my network.  Still encountered the exact same issue with the WebGUI not accessable which means I can't restart my Array.  The only thing I haven't done is replace my USB drive and start with a fresh copy. 

 

This is slightly frustating as I don't see anything wrong with the network as I can see every device except my unraid server. But I can ping and telnet my server.

 

 

Just completed a total powerdown of my network.  Still encountered the exact same issue with the WebGUI not accessable which means I can't restart my Array.  The only thing I haven't done is replace my USB drive and start with a fresh copy. 

 

This is slightly frustating as I don't see anything wrong with the network as I can see every device except my unraid server. But I can ping and telnet my server.

Did you try to "telnet" to port 80 on the server?

 

If so, you can then type:

GET /

 

followed by two carriage returns.

You'll get back the html for the main unRAID web-page if it is currently serving pages.

 

I did just that from command line from within unRAID itself using its IP address. (This is the 4.7 version of unRAID, which starts with a "waiting" page.)

root@Tower3:/boot# telnet 192.168.2.100 80

Trying 192.168.2.100...

Connected to 192.168.2.100 (192.168.2.100).

Escape character is '^]'.

GET /                                          <- it was here where I typed GET / followed by two carriage returns.

 

HTTP/1.1 200 OK

Server: emhttp

Cache-Control: no-cache

Content-Type: text/html; charset=utf-8

 

<html>

<head>

<link rel="stylesheet" type="text/css" href="style.css" />

<title>Wait</title>

<script language="javascript">

function addLog(logID, logValue) {

  if (logObj = document.getElementById(logID)) {

    logObj.innerHTML = logObj.innerHTML + logValue;

    logObj.scrollTop=100000;

  }

}

</script>

</head>

 

<body onload="window.location='main.htm';">

 

<div id="logMain" style="border: 1px solid #C0C0C0; height: 100%; overflow: auto; padding: 5px; width: 100%;">

<p>Wait...</p>

</div>

 

</body>

</html>

 

It works the same on the 5.X series, but you get the html of the intro page instead.

 

You can open a telnet client on any PC on your LAN and do the same. (using the IP for your server, of course)

 

Joe L.

 

  • Author

root@Tower:~# telnet 192.168.1.2 80

Trying 192.168.1.2...

telnet: connect to address 192.168.1.2: Connection refused

telnet: Unable to connect to remote host: Connection refused

 

I received connection refused error.  What does this mean?

Enter "ps -e | grep emhttp" on the server.

 

  • Author

ok, enter the following:

 

ps -e|grep emhttp

 

Received the following....

 

1367 ?          00:00:00 emhttp

 

What does this mean?  Do I need to reboot?

ok, enter the following:

 

ps -e|grep emhttp

 

Received the following....

 

1367 ?          00:00:00 emhttp

 

What does this mean?  Do I need to reboot?

yes, probably need to reboot.

 

Before you do, please report back with the output of

/root/mdcmd status | strings | grep -i Sta

 

Just remembered... if you invoked emhttp to use a different port, you need to telnet to that port and not port 80.

 

please attach a syslog after you reboot.

 

Joe L.

 

  • Author

Ok, executed /root/mdcmd status | strings | grep -i Sta

 

Results....

 

/root/mdcmd: Line 11: /proc/mdcmd: No such File

 

syslogA.txt

Ok, executed /root/mdcmd status | strings | grep -i Sta

 

Results....

 

/root/mdcmd: Line 11: /proc/mdcmd: No such File

It is safe to reboot, as it appears the "md" driver was never loaded.
  • Author

Does that mean I need to load something or the action ps -e|grep emhttp took care of the missing md driver?

Does that mean I need to load something or the action ps -e|grep emhttp took care of the missing md driver?

emhttp will load the driver.  You just need to reboot.

And post a syslog.

  • Author

Rebooted...Still unable to open the WebGUI via either tower or IP address. 

 

Re-ran root/mdcmd status | strings | grep -i Sta and received the exact same error /root/mdcmd: Line 11: /proc/mdcmd: No such File

 

New syslog attached.

 

 

syslog1220.txt

Your first post says you upgraded to 5.0 ... but your syslog says you are running 4.7.

 

Which is it?

 

I'm suspecting your upgrade was not done as expected?

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