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Problems Accessing Web Interface and User Shares

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Hello!  I have been experiencing problems with accessing the web interface and user shares with my UnRaid server in the past few weeks.  I am unsure whether this is related to my upgrading to v5.0-rc11, or whether it is something else.  The first time this happened, I forced a power off (pressed the power button until it turned off).  I have not done that this time since I would like to get to the root of the issue.

 

I have the MD-1510/LC server offered by Tom that I purchased in 2009.

 

The main interface is not available, but I am able to access UnMenu.

 

I have taken some results that were asked on some other posts and posted them below.  BTW, the name of my server is "epson" and it is at 192.168.0.5.

 

The result of "ps -ef" was too long for a single post and so I have attached it as a file instead.

 

free space

root@Epson:~# free
             total       used       free     shared    buffers     cached
Mem:       4111692    3973024     138668          0     265100    3246332
-/+ buffers/cache:     461592    3650100
Swap:            0          0          0

 

I tried to run "killall emhttp" and then "nohup /usr/local/sbin/emhttp &", but it didn't seem to complete.

 

SysLog

Feb  4 04:40:01 Epson syslogd 1.4.1: restart.
Feb  4 05:13:36 Epson kernel: mdcmd (173): spindown 0
Feb  4 05:13:37 Epson kernel: mdcmd (174): spindown 1
Feb  4 05:13:37 Epson kernel: mdcmd (175): spindown 14
Feb  4 11:59:58 Epson dhcpcd[1113]: eth0: renewing lease of 192.168.0.5
Feb  4 11:59:58 Epson dhcpcd[1113]: eth0: acknowledged 192.168.0.5 from 192.168.0.1
Feb  4 11:59:58 Epson dhcpcd[1113]: eth0: leased 192.168.0.5 for 86400 seconds
Feb  4 18:33:10 Epson in.telnetd[18135]: connect from 192.168.0.20 (192.168.0.20)
Feb  4 18:33:17 Epson login[18136]: invalid password for 'UNKNOWN'  on '/dev/pts/0' from '192.168.0.20'
Feb  4 18:33:36 Epson login[18136]: ROOT LOGIN  on '/dev/pts/0' from '192.168.0.20'
Feb  4 20:18:54 Epson unmenu[1262]: awk: ./unmenu.awk:630: fatal: print to "/inet/tcp/8080/0/0" failed (Connection reset by peer)
Feb  4 20:18:54 Epson unmenu-status: Exiting unmenu web-server, exit status code = 2
Feb  4 20:18:54 Epson unmenu[1262]: unmenu.awk unable to open port.  It  may already be running
Feb  4 20:19:04 Epson unmenu-status: Starting unmenu web-server
Feb  4 20:28:48 Epson in.telnetd[22181]: connect from 192.168.0.20 (192.168.0.20)
Feb  4 20:28:49 Epson login[22182]: ROOT LOGIN  on '/dev/pts/0' from '192.168.0.20'
Feb  4 20:28:52 Epson emhttp: unRAID System Management Utility version 5.0-rc11
Feb  4 20:28:52 Epson emhttp: Copyright (C) 2005-2012, Lime Technology, LLC
Feb  4 20:28:52 Epson emhttp: Pro key detected, GUID: 054C-02A5-0001-A08102127949
Feb  4 20:28:52 Epson emhttp: get_config_idx: fopen /boot/config/flash.cfg: No such file or directory - assigning defaults
Feb  4 20:28:52 Epson emhttp: diskFsStatus.1 not found
Feb  4 20:28:52 Epson kernel: emhttp[22195]: segfault at 0 ip b74e6760 sp bf942ed0 error 4 in libc-2.11.1.so[b746d000+15c000]
Feb  4 20:32:27 Epson emhttp: unRAID System Management Utility version 5.0-rc11
Feb  4 20:32:27 Epson emhttp: Copyright (C) 2005-2012, Lime Technology, LLC
Feb  4 20:32:27 Epson emhttp: Pro key detected, GUID: 054C-02A5-0001-A08102127949
Feb  4 20:32:27 Epson emhttp: get_config_idx: fopen /boot/config/flash.cfg: No such file or directory - assigning defaults
Feb  4 20:32:27 Epson emhttp: diskFsStatus.1 not found
Feb  4 20:32:27 Epson kernel: emhttp[22652]: segfault at 0 ip b754f760 sp bfa1d0f0 error 4 in libc-2.11.1.so[b74d6000+15c000]
Feb  4 20:45:25 Epson in.telnetd[23812]: connect from 192.168.0.20 (192.168.0.20)
Feb  4 20:45:25 Epson login[23813]: ROOT LOGIN  on '/dev/pts/1' from '192.168.0.20'

 

I've also attached my SysLog.

 

Please let me know if anyone needs any other information.

 

Thanks for your time!

 

[Edit]

I unfortunately needed to access some files on the server and so I had to do a hard reboot.  The server is currently running a parity check.  I've attached a new Syslog in case it helps.  Using the UnMenu SysLog area, I've isolated the "Errors" and "Minor Issues" sections:

 

Feb  4 23:07:15 Epson kernel: pci_root PNP0A08:00: ignoring host bridge window [mem 0x000d0000-0x000dffff] (conflicts with Adapter ROM [mem 0x000cc800-0x000d17ff]) (Minor Issues)
Feb  4 23:07:15 Epson kernel:  pci0000:00: ACPI _OSC request failed (AE_NOT_FOUND), returned control mask: 0x1d (Minor Issues)
Feb  4 23:07:15 Epson kernel: usb 3-2: can't read configurations, error -71 (Errors)
Feb  4 23:07:15 Epson kernel: usb 3-2: device descriptor read/64, error -71 (Errors)
Feb  4 23:07:15 Epson kernel: usb 3-2: device descriptor read/64, error -71 (Errors)
Feb  4 23:07:15 Epson kernel: usb 3-2: device not accepting address 4, error -71 (Errors)
Feb  4 23:07:15 Epson kernel: usb 3-2: device not accepting address 5, error -71 (Errors)
Feb  4 23:07:17 Epson kernel: REISERFS (device md2): replayed 3 transactions in 0 seconds (Minor Issues)
Feb  4 23:07:17 Epson kernel: REISERFS (device md3): replayed 3 transactions in 0 seconds (Minor Issues)
Feb  4 23:07:17 Epson kernel: REISERFS (device md4): replayed 3 transactions in 0 seconds (Minor Issues)
Feb  4 23:07:17 Epson kernel: REISERFS (device md5): replayed 3 transactions in 0 seconds (Minor Issues)
Feb  4 23:07:18 Epson kernel: REISERFS (device md6): replayed 3 transactions in 0 seconds (Minor Issues)
Feb  4 23:07:18 Epson kernel: REISERFS (device md7): replayed 3 transactions in 0 seconds (Minor Issues)
Feb  4 23:07:18 Epson kernel: REISERFS (device md8): replayed 3 transactions in 0 seconds (Minor Issues)
Feb  4 23:07:18 Epson kernel: REISERFS (device md9): replayed 3 transactions in 0 seconds (Minor Issues)
Feb  4 23:08:30 Epson kernel: REISERFS (device md10): replayed 54 transactions in 72 seconds (Minor Issues)
Feb  4 23:09:46 Epson kernel: REISERFS (device md11): replayed 92 transactions in 76 seconds (Minor Issues)
Feb  4 23:11:06 Epson kernel: REISERFS (device md12): replayed 77 transactions in 79 seconds (Minor Issues)
Feb  4 23:12:14 Epson kernel: REISERFS (device md13): replayed 82 transactions in 68 seconds (Minor Issues)
Feb  4 23:12:17 Epson kernel: REISERFS (device md14): replayed 1423 transactions in 3 seconds (Minor Issues)
Feb  4 23:12:19 Epson emhttp: shcmd (85): killall -HUP smbd (Minor Issues)

 

Thanks!

ps_-ef.txt

syslog_2013-02-04.txt

syslog_2013-02-04_after_restart.txt

Run checkdisk on the flash in a PC or Mac.

  • Author

I just ran a Check Disk in Windows 8 and it reported that it successfully scanned the drive and found no errors. 

  • 2 weeks later...
  • Author

I had the same problem today where the web interface became inaccessible.  I've attached the same reports as before.

 

Some information that may help:

1. During both incidents, I was running robocopy to and from the UnRaid server.  The first time, I was copying data from the UnRaid to another server, and today, I was copying data from the other server to the UnRaid.  The first time, I had used the robocopy switch to use 8 threads (mt:8), but today I used only 2 threads (/mt:2).  In both incidents, robocopy was run from my Win8 computer in case that matters/helps.

 

2. Disk14 (the one that became full during the robocopy - I need to look into this), is not accessible via SMB - it chokes while all of the other disks are accessible.

 

3. I am able to access UnMenu during today's incident.

 

Free

Linux 3.4.26-unRAID.
root@Epson:~# free
             total       used       free     shared    buffers     cached
Mem:       4111692    4008864     102828          0     305944    3378312
-/+ buffers/cache:     324608    3787084
Swap:            0          0          0

 

ps -ef

Attached since too large to paste

 

SysLog

Attached as zip since too large for post.  FYI that I removed references to file paths that revealed personal information and replaced them with "<snip: removed parent folder>".

 

Please note that I have run a Check Disk but it found no problems.

 

Any help would be appreciated.

 

Thanks!

ps_-ef_2013-02-18.txt

syslog_2013-02-18_clean.zip

  • Author

Thanks for responding dgaschk! 

 

I didn't get a chance to run the disk checks until today.  As a FYI, I was deleting the files and folders on disk14 since it reached 100% (I had a problem with the split level that I will work on later).  However, during this operation of deleting the files, the UnRaid web interface stopped working again (I used the "rd <path> /s /q" command from Dos to delete the folders when the web interface stopped responding).

 

I've completed the Disk Checks and it did not report any problems on any of the 14 disks.  I've attached the results in case I missed something (I was looking for each report to state "No corruptions found").

 

Please let me know what else I can try.

 

Thanks!

DiskCheck_UnRaid.doc

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