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why can't I use a new drive after paying $60 to upgrade? what a waste

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I really dont know whats going on, and whats worse, is i paid money to upgrade, and i can't get any help whatsoever.

 

the deal is, I paid an extra $60 to upgrade so I could use more drives.  I added a 3tb drive, and it's in the array and showing that it's working, but whenever I try to add a share on that drive only, it errors out.

 

when i try to expand existing shares onto the drive, it doesn't.

 

dammit.

syslog.zip

I'm not exactly sure what isn't working for you.  The disk assignments going from Plus to Pro shouldn't be any different than just adding a disk to the array at any other time.  Can you describe in more detail what you mean by the following statements:

 

"whenever I try to add a share on that drive only, it errors out." and "when i try to expand existing shares onto the drive, it doesn't."

 

It is difficult to guess at what might be going wrong - your symptoms are certainly not something I have seen others reporting.

 

I also think that some screen shots of the disk configuration and the share configuration (for the relevant shares) might help with understanding how you are trying to set things up.

 

It might also be worth attaching a syslog covering the period where things go wrong to see if anything useful shows up there.

Are possibly running unraid version 4.7? To use a 3tb or bigger drive you need to be on version 5, which is currently in RC.

your most obvious issue near the end of your syslog is this:

Mar  1 22:11:21 NASTY kernel: read_file: error 2 opening /boot/config/super.dat

Mar  1 22:11:21 NASTY kernel: md: could not read superblock from /boot/config/super.dat

and this

Mar  1 22:22:22 NASTY shfs/user: shfs_mkdir: assign_disk: blah (28) No space left on device

 

That would seem to indicate your flash drive is unreadable.  (or the super.dat file corrupt)

 

best way to verify its state is to use checkdisk or scandisk in a PC to check it for corruption.

 

If unRAID cannot write a new super.dat file to the flash drive, you'll be unable to change the disk configuration (including adding any disks)

 

Could you let us see the output of the

df

command?

 

and also the

mount

command?

  • Author

I'm not sure how to provide what you're asking

 

but I can tell you, I took the flash drive and restored an old backup of unraid to it, so the flash drive is good.

 

when i try to create the share "blah" i did it on just the new disk6, not spanned across multiple disks, and that's when it errors out.

 

when I set the "media" share to span across disk1-6, it just doesn't include disk6. 

 

what else can i do to provide info you think would be telling?

I'm not sure how to provide what you're asking

 

but I can tell you, I took the flash drive and restored an old backup of unraid to it, so the flash drive is good.

 

when i try to create the share "blah" i did it on just the new disk6, not spanned across multiple disks, and that's when it errors out.

 

when I set the "media" share to span across disk1-6, it just doesn't include disk6. 

 

what else can i do to provide info you think would be telling?

 

As Joe said, run checkdisk on the flash in a PC or Mac.

And answer what was asked, what do you mean with "errors out" ?

I'm not sure how to provide what you're asking

log in via telnet, run the two commands I requested, post the output for analysis.

but I can tell you, I took the flash drive and restored an old backup of unraid to it, so the flash drive is good.

That does not tell me it is good.  Did you run checkdisk/scandisk on it on your PC?  If not, you are not following my request, and neither I nor anyone else will be able to diagnose the real issue.  We are not clairvoyant.

when i try to create the share "blah" i did it on just the new disk6, not spanned across multiple disks, and that's when it errors out.

"My car does not run, can you tell me what is wrong.  It happened when I drove to the supermarket,  they had tomatoes on sale.  What part do I need to but to fix it?"   

See... I've given you symptoms, but none that would help a mechanic.  In the same way, you need to answer the specific questions and provide what is needed for analysis.  I may not know the answers, but the information is what is needed to start analysis.

when I set the "media" share to span across disk1-6, it just doesn't include disk6. 

Include screen shots of the settings for the shares... Exact output of any error messages.

what else can i do to provide info you think would be telling?

Everything I originally asked.

 

I'm getting ready to go out for the evening with my wife, but will be back later.  In the interim, I suspect you'll figure out how to log in via telnet and capture the information needed from the commands I mentioned in my prior post.  You'll also have time to stop the array, power down, and move the flash drive to a PC and run checkdisk on the flash drive.  DO NOT REFORMATT IT, DO NOT LOAD ANY OTHER SOFTWARE ON IT at this time, that will only make diagnosis more difficult.

 

Joe L.

  • Author

ok i will do everything you are asking.  I'm not trying to irritate you, and i'm certainly not trying to do what you are asking, just so we're clear.  I genuinely did not know how to provide "mount" or "df" commands

 

 

ok i will do everything you are asking.  I'm not trying to irritate you, and i'm certainly not trying to do what you are asking, just so we're clear.  I genuinely did not know how to provide "mount" or "df" commands

 

Although personally I'm not angry at you/what not (I honestly couldn't care), but, with titles such as "What a waste" and posts ignoring what people are advising you to do it does come off as a bit arrogant.

  Please do not flame me guys... I think there may just be a case of mis-understanding here.  Complicated by a level of frustration of things not working as expected...

 

I will try to help you with the commands "mount" and "df" ...

 

  You can try telnet... you can look it up to see what it is and how to use it...

 

 

  OR - - - - - - -

 

use a keyboard and monitor directly connected to your unRAID computer.  At the login prompt, login to a console session by using the user name "root", without a password.

 

You will now be at a console prompt (root@YOUR_unRAID_server_name:~# )

 

After that prompt, type the following: df (then the enter button)

The "df" command will then show relevent informatoin needed for assistance.  COPY IT EXACTLY AS IT APPEARS and post in a reply.

 

do the same for the "mount" command entering mount (then the enter button) then copy the text response exactly as it appears and post it also.

 

  Hope that helps, as I think that possibly you might have been lost in trying to figure out what the linux commands were and how to access them.  While basic, I do understand that not everyone may understand what a command prompt, or console session even is...

 

  I know that nobody here was trying to give you a hard time, for the sake of doing so at least.  But it can be frustrating when trying to help and not getting responses to basic questions to help with the assistance.

 

edit; as a moderator I almost never edit posts that are not my own, but since this user is a beginner, I corrected the commands to be in lower case, and the same with the login name of "root"  The original post had them in upper case, and those would have only frustrated the user who is obviously already frustrated.  Joe L.

 

  :-)  Thanks Joe!  :-)  I also had not even thought about using bolding to properly bring attention to the commands.  I had a mindless moment there, not thinking about upper and lower case are NOT the same thing...  oops...

  • Author

heres df and mount.  scandisk completed. no errors.

 

 

root@NASTY:~# df

Filesystem          1K-blocks      Used Available Use% Mounted on

/dev/sdi1              3915220    141956  3773264  4% /boot

/dev/sdg1            117217208  23854304  93362904  21% /mnt/cache

/dev/md6            2930177100    32840 2930144260  1% /mnt/disk6

/dev/md5            2930177100 2835330924  94846176  97% /mnt/disk5

/dev/md3            2930177100 2842696304  87480796  98% /mnt/disk3

/dev/md1            2930177100 2848454532  81722568  98% /mnt/disk1

/dev/md2            2930177100 2833532096  96645004  97% /mnt/disk2

/dev/md4            2930177100 2842663936  87513164  98% /mnt/disk4

shfs                14650885500 14202677792 448207708  97% /mnt/user0

shfs                14650885500 14202677792 448207708  97% /mnt/user

 

 

 

 

 

 

 

 

root@NASTY:~# mount

proc on /proc type proc (rw)

sysfs on /sys type sysfs (rw)

/dev/sdi1 on /boot type vfat (rw,noatime,nodiratime,umask=0,shortname=mixed)

nfsd on /proc/fs/nfs type nfsd (rw)

/dev/sdg1 on /mnt/cache type reiserfs (rw,noatime,nodiratime,user_xattr,acl)

/dev/md6 on /mnt/disk6 type reiserfs (rw,noatime,nodiratime,user_xattr,acl)

/dev/md5 on /mnt/disk5 type reiserfs (rw,noatime,nodiratime,user_xattr,acl)

/dev/md3 on /mnt/disk3 type reiserfs (rw,noatime,nodiratime,user_xattr,acl)

/dev/md1 on /mnt/disk1 type reiserfs (rw,noatime,nodiratime,user_xattr,acl)

/dev/md2 on /mnt/disk2 type reiserfs (rw,noatime,nodiratime,user_xattr,acl)

/dev/md4 on /mnt/disk4 type reiserfs (rw,noatime,nodiratime,user_xattr,acl)

shfs on /mnt/user0 type fuse.shfs (rw,nosuid,nodev,noatime,allow_other,default_permissions)

shfs on /mnt/user type fuse.shfs (rw,nosuid,nodev,noatime,allow_other,default_permissions)

 

 

  • Author

electron, i thank you so much for the clarification.  I wasn't even close to understanding until your post. thank you so much!

  Glad my post helped to get the info for you to post.

 

  It is really hard to see what is happening with all the plug-ins you are running.  It also looks to me,  like something odd happened after the file system was initially up and running, and the plug-ins were up.  (not to mention all the attempted re-running of plug-ins.)

 

  It looks like you logged in, or another process did, and stopped services, then attempted to re-launch things again...  Then a very long repeating of the file system going up and down, up and down, up and down...

 

  Am I looking at this all wrong?

 

  I might suggest a clean shut down, then re-boot let everything come up as it might normally do, and DO NOTHING else for about 15 minutes or so...  My suggestion would include not accessing the server to do any file operations like reading or writing.  Then make a copy of the syslog again and re-post.

 

  I would also expect most everyone would also suggest to disable ALL plug-ins for the trouble-shooting process... this may need to be done after another somewhat clean syslog is re-submitted.

 

  I think something odd may be happening with Sickbeard, but not sure...

 

 

  • Author

so, just to clarify, I should shut down, restart, dont watch any shows on plex or anything, then just post a syslog?

 

 

edit:  also, if this helps, I should tell you, I can create a share that spreads across disks 1-5 with no issues.  sickbeard is working fine, everything works fine, until I try to create a share that is either a) only on disk 6 (which is the new disk after upgrading to pro) or a share that spreads across ALL disks.  it's like the share spreads fine across disk1,2,3,4,& 5, then does nothing for disk 6.

 

does that help in any way?

  • Author

for anyone willing to remote into my server, and help me through this, i will grant access to all 18tb of my movies/shows and music

 

i will create a permanent myplex account for you and share my data so you can watch all of everything i have remotely, FOREVER!

Did you run a chkdisk on the usb thumb drive?  First do that, then disable all plugins and restart the unraid server.  After it's up and running, post the syslog, as well as screenshots of any errors you are seeing. 

Could you also describe the share settings on both the main

Settings->Share Settings

      Included Disks = ? ? ? ?

      Excluded Disks = ? ? ? ?

 

And also on the individual share name(s)

On the "Shares" tab  (click on the specific user share name)

    Share Name =  ? ? ? ?

    Allocation Method = ? ? ? ?

    Min Free Space =    ? ? ? ?

    Split Level  =          ? ? ? ?

    Included Disks =  ? ? ? ?

    Excluded Disks = ? ? ? ?

 

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