Hi,

 

I can't seem to figure out why plex v0.9.6.9.241-da3068c on my unRAID won't download any metadata for my movies.

 

Here's the overview of my setup:

 

new user share called "Applications" (cache only). In my unRAID> Settings > plexmediaserver, I then put:

 

Library directory:/mnt/cache/Applications/Library

 

Temp directory:/mnt/cache/Applications/tmp

 

In my plex settings [iP:PORT/web/index.html#!/settings], I have "Cine21" in the list of agents under my "Movies" section.

 

I've also done the CHOWN command on my entire array to make sure that it's not a permissions issue.

 

chown -R nobody:users /mnt/user/...[name]

 

What else can I look at to see what's going on? As I add movies into my Library, they are seen by Plex as thumbnails, but have no metadata at all (posters, descriptions, etc.)

 

Attached is my system log from http://tower/log/syslog

 

 

 

 

syslog.txt

I'd first try updating to a far more recent version first - 0.9.7.22 is the latest: http://plex.r.worldssl.net/PlexMediaServer/0.9.7.22.511-4b5280f/PlexMediaServer-0.9.7.22.511-4b5280f-unRAID.txz

 

The Plex logs are stored in Library/Application Support/Plex Media Server/Logs - the Plex Media Scanner.log should give you a hint as to what is going on.

I'd first try updating to a far more recent version first - 0.9.7.22 is the latest: http://plex.r.worldssl.net/PlexMediaServer/0.9.7.22.511-4b5280f/PlexMediaServer-0.9.7.22.511-4b5280f-unRAID.txz

 

The Plex logs are stored in Library/Application Support/Plex Media Server/Logs - the Plex Media Scanner.log should give you a hint as to what is going on.

 

I did try out  plex 0.9.7.22, but then I found issues with that when fast forwarding through a movie. It would never fast forward. The metadata issue also is the same on that one version as on this one. So, I reverted back to PlexMediaServer-0.9.6.9.241-da3068c-unRAID.txz from my backup before I did the upgrade.

 

Looking in my plex media scanner .log file; I do see some "Error Parsing Content" in some areas:

 

I also see a weird IP address of 127.0.0.1, but I've set a static IP on my unRAID box of 192.168.1.150. Could there be some issue there?

 

Apr 29, 2013 21:42:18 [0xb59306d0] DEBUG - Matching 'Alien vs Predator' (ID 484) with agent com.plexapp.agents.imdb

Apr 29, 2013 21:42:18 [0xb59306d0] DEBUG - HTTP requesting to: http://127.0.0.1:32400/:/metadata/notify/changeItemState?librarySectionID=3&metadataItemID=484&state=2

Apr 29, 2013 21:42:18 [0xb59306d0] DEBUG - Issuing search query: http://127.0.0.1:32400/system/agents/search?mediaType=1&id=484&identifier=com.plexapp.agents.imdb&duration=6068138&filename=%252Fmnt%252Fuser%252Fpixelgraft%252FVideos%252FMovies%252FAlien%2520vs%2520Predator%252Emp4〈=en&openSubtitlesHash=eb7e0771214f9ff1&plexHash=257df34daceaf52757c447e080b21bbc4202bf3c&name=Alien%20vs%20Predator

Apr 29, 2013 21:42:18 [0xb59306d0] DEBUG - HTTP requesting to: http://127.0.0.1:32400/system/agents/search?mediaType=1&id=484&identifier=com.plexapp.agents.imdb&duration=6068138&filename=%252Fmnt%252Fuser%252Fpixelgraft%252FVideos%252FMovies%252FAlien%2520vs%2520Predator%252Emp4〈=en&openSubtitlesHash=eb7e0771214f9ff1&plexHash=257df34daceaf52757c447e080b21bbc4202bf3c&name=Alien%20vs%20Predator

Apr 29, 2013 21:44:19 [0xb59306d0] ERROR - Error parsing content.

 

 

I also see a weird IP address of 127.0.0.1, but I've set a static IP on my unRAID box of 192.168.1.150. Could there be some issue there?

 

127.0.0.1 is the address at which a computer accesses itself.  It's known as loopback. 

I also see a weird IP address of 127.0.0.1, but I've set a static IP on my unRAID box of 192.168.1.150. Could there be some issue there?

 

127.0.0.1 is the address at which a computer accesses itself.  It's known as loopback.

 

And that's ok here, or is that maybe the issue?

Also see this on the last several lines of my Plex Media Scanner.log:

 

Apr 30, 2013 00:34:05 [0xb59306d0] WARN - Error issuing request to: http://127.0.0.1:32400/system/agents/update?mediaType=1&force=1&guid=local:%2F%2F672&id=672 (7, Couldn't connect to server) (couldn't connect to host)

Apr 30, 2013 00:34:05 [0xb59306d0] ERROR - Error parsing content.

Apr 30, 2013 00:34:05 [0xb59306d0] ERROR - Error parsing XML response for update.

Apr 30, 2013 00:34:05 [0xb59306d0] DEBUG - HTTP requesting to: http://127.0.0.1:32400/:/metadata/notify/changeItemState?librarySectionID=3&metadataItemID=672&state=5

Apr 30, 2013 00:34:05 [0xb59306d0] ERROR - Error issuing curl_easy_perform(handle): 7

Apr 30, 2013 00:34:05 [0xb59306d0] WARN - Error issuing request to: http://127.0.0.1:32400/:/metadata/notify/changeItemState?librarySectionID=3&metadataItemID=672&state=5 (7, Couldn't connect to server) (couldn't connect to host)

 

I would suggest you post this over at the Plex forums and see what they can tell you - attach the whole Media Scanner.log though, snippets don't really help anyone.

I would suggest you post this over at the Plex forums and see what they can tell you - attach the whole Media Scanner.log though, snippets don't really help anyone.

 

Done, thanks!