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Any updates on Vista copying large files to unRAID (currently not working 4 me)?

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Hey everyone,

 

My server has been running great for about 9 months now. I just finished adding disks 11 and 12 giving me a little over 9TB worth of data :)

 

I've always had a problem copying large files from my Vista x64 (not sure if it's the 64bit causing the problem... I don't transfer from my x86 PC's though) computer to unRAID shares though. It's the only complaint I have thus far. All my Vista PC's can read from the shares without any problems, but writing to the shares is impossible. The way I've been doing this since I started using unRAID is to write to the individual disk. This works perfectly and I'm still able to use the shares to access the files.

 

I can usually transfer a small 4.5GB DVD to the unRAID server by using shares... but if I try to transfer a 45GB Blu-Ray file to the server it always errors out. Same problem with a transfer of a large amount of other data (like the contents of a 250GB hard drive. After a short amount of time the transfer stops.

 

I just wanted to check in and see if there are any updates on if this is something that can be fixed somehow with the current build (or if the beta's introduce a potential fix). Other then this minor complaint, I'm still loving my unRAID server. :)

Hey everyone,

 

My server has been running great for about 9 months now. I just finished adding disks 11 and 12 giving me a little over 9TB worth of data :)

 

I've always had a problem copying large files from my Vista x64 (not sure if it's the 64bit causing the problem... I don't transfer from my x86 PC's though) computer to unRAID shares though. It's the only complaint I have thus far. All my Vista PC's can read from the shares without any problems, but writing to the shares is impossible. The way I've been doing this since I started using unRAID is to write to the individual disk. This works perfectly and I'm still able to use the shares to access the files.

 

I can usually transfer a small 4.5GB DVD to the unRAID server by using shares... but if I try to transfer a 45GB Blu-Ray file to the server it always errors out. Same problem with a transfer of a large amount of other data (like the contents of a 250GB hard drive. After a short amount of time the transfer stops.

 

I just wanted to check in and see if there are any updates on if this is something that can be fixed somehow with the current build (or if the beta's introduce a potential fix). Other then this minor complaint, I'm still loving my unRAID server. :)

What specific version of unRAID are you running?  (It may help Tom to figure out what is happening)
  • Author

Sorry... I should have stated that.

 

4.3.3

I assume you cache drive is large enough, if you have one?

 

I've using x64 and copy blurays to unRaid without issue.  What is the error you see?

  • Author

I'm not using a cache drive.

 

The error that pops up is the following:

 

Error while writing file \\NAS\Movies\Blu-Ray\X-Files - I Want to Believe, The\X-Files - I Want to Believe, The.iso!

 

Edit: The syslog I attached didn't seam right. I'm reproducing the error again and then I'll attach my syslog again.

 

 

  • Author

OK... new syslog attached. It still doesn't look right though... I see no mention of the file transfer I made within it.

 

It wrote 15,308,544KB before I got the error.

 

 

I must confess i did not even look at your syslog and i would guess in no particular order

 

1 memory in unraid server  ... if you have more then one stick pull one then try the transfer again ... if it fails try swapping to the other stick etc etc ... check memory timings (set to fast?)

2 power supply  Do you have a decent enough power supply to give consistent power to 12 hard drives.

3 memory in vista machine causing corruption try swapping sticks in and out of this machine if possible.

4 start looking at all your hard drives on the server and the windows machine ... one or more may be failing do disk checks parity checks etc ...

5 disk space on vista machine swap file big enough? got enough internal ram ? got enough empty hard drive space to do the copy?

 

i have copied and or cut and pasted up to a terabyte of blu-rays at a time to my unraid server from a vista 32 bit sp1 machine and a 64 bit non sp1 machine with no problems.

BUT i am running 4.3.2 if that is making any difference (and i doubt it is) no cache drive

 

merlyn

  • Author

I must confess i did not even look at your syslog and i would guess in no particular order

 

1 memory in unraid server  ... if you have more then one stick pull one then try the transfer again ... if it fails try swapping to the other stick etc etc ... check memory timings (set to fast?)

2 power supply  Do you have a decent enough power supply to give consistent power to 12 hard drives.

3 memory in vista machine causing corruption try swapping sticks in and out of this machine if possible.

4 start looking at all your hard drives on the server and the windows machine ... one or more may be failing do disk checks parity checks etc ...

5 disk space on vista machine swap file big enough? got enough internal ram ? got enough empty hard drive space to do the copy?

 

i have copied and or cut and pasted up to a terabyte of blu-rays at a time to my unraid server from a vista 32 bit sp1 machine and a 64 bit non sp1 machine with no problems.

BUT i am running 4.3.2 if that is making any difference (and i doubt it is) no cache drive

 

merlyn

 

Thanks for the advice and for letting me know you can transfer without issues... it must be something on my end.

 

It's not any of my PC's though. If it were one of my PC's, it would error when writing to the individual disks. Since it only errors when writing to the shares it's almost certainly a problem with my unRAID server.

 

I had memory issues when I first built my server but those have all be worked out. It can pass memtest for days and I've done countless file compares showing that there are no differences between my copy and the copy on the unRAID server. All my files transfer perfectly to the unRAID server as long as I don't try and transfer to the share itself.

 

But just to rule out your questions....

 

1.) 2 sticks at 2 gigs total ram. Both have been tested numerous times and are running just like they should.

2.) The power supply is more then enough to handle the drives I have. It has a single 12V rail and it's a PC Power and Cooling. It's actually overkill for my needs but I wanted extra power just to be safe. I had this same issue with only 3 data drives... so it's not a power issue (again... if it were then why does it only error when writing to shares?).

3.) The memory in my main x64 PC is 4 sticks at 8 gigs total. I've ran memtest for over 48 hours and no errors.

4.) I've tried writing to multiple different disks using shares. All my drives are checked once a month with SMART and none show any issues of failure or corruption.

5.) I have over 100 gigs free on my C drive (raid0) and 150 gigs free on my data drive (raid1) on the vista pc I'm transferring from. There's 8 gigs of ram so that's not a problem.

 

I'm going to try copying a file from unRAID to one of my Vista Home Premium x86 pc's and then back to the server to see if the transfer fails again. I'm pretty sure I tested this in the past and it did fail... but since I'd like to get this issue fixed I'll go ahead and test it again. I'll report back after that has completed.

 

I'm also faily certain it can't be hardware related since I've had 0 issues writing and reading to my disks for 8-9 months now since I built the server. It's only a problem writing to shares. Perhaps there's an issue with unRAID working with my specific hardware (MOBO, CPU, or RAM)? Since you're not experiencing problems like I am, it has to be something on my server working with unRAID that's causing the problem.

ok now you have me wondering ... in my freakish power trip .. gotta know where everything is going to and why ... kinda attitute i usually do select the specific drive i want it to copy to.

 

i have used the shares before but since in a really large copy i don't remember i might have copied to the specific drive. I don't want part of a movie copied to seperate disks.

 

So as long as you select a specific drive it works?

selecting share does not? with same file?

 

Merlyn

  • Author

 

So as long as you select a specific drive it works?

selecting share does not? with same file?

 

Merlyn

 

Correct. If I copy to disk6 it works without a problem. But, if I copy to my "Movies" share and it's copying it onto disk6, it fails.

 

I've copied over 6.5TB worth of data to my unRAID server by using the individual disks and never have a problem. But I can not transfer a blu-ray ISO file to the server via a share... it must be done direct to the disk.

interesting ... i will copy a large blu-ray back to my vista 64 bit machine (40 gigs) and try a file copy (back) to the unraid using share ... it will take several hours.. my vista 64 bit machine is only able to copy at 5 MBits per sec since it is not sp1. have not upgraded it yet since i plan to wipe it and reinstall os completely from scratch.

 

so hopefully i can tell you by tomorrow since it is saying currently 2.25 hours just to copy it to the vista machine then i have to copy it back to my unraid server.

 

my unraid server abit ab9-pro 4.3.2 server pro

4 gigs of ram. (2 x2 gigs)

 

3 seagate 1.5 tb

3 wd 1 tb

6 tb currently total

 

all sata drives used.

 

I have numerous windows and mac machines here on the network to test.

my vista 64 bit machine q6600 with 4 x 2 gigs of ram = 8 gigs.

most of my network is gigabit... all currently mentioned machines are gigabit

 

Merlyn

I've copied over 6.5TB worth of data to my unRAID server by using the individual disks and never have a problem. But I can not transfer a blu-ray ISO file to the server via a share... it must be done direct to the disk.

 

i always copy to disk, not shares.  What would be the reason to copy to a share?  Also, i use Vista 64 and just copy and paste bluray rips (40gb) to my server using windows explorer without problems.  I am running 4.3.3 and also have Vista SP1.  You might want to do Joe L's performance edit which worked wonders for my transfer times.  I think it is in the user customization forums.

 

Craig

  • Author

I've copied over 6.5TB worth of data to my unRAID server by using the individual disks and never have a problem. But I can not transfer a blu-ray ISO file to the server via a share... it must be done direct to the disk.

 

i always copy to disk, not shares.  What would be the reason to copy to a share?  Also, i use Vista 64 and just copy and paste bluray rips (40gb) to my server using windows explorer without problems.  I am running 4.3.3 and also have Vista SP1.  You might want to do Joe L's performance edit which worked wonders for my transfer times.  I think it is in the user customization forums.

 

Craig

 

Simplicity. Currently I need to open a browser to see which hard drive I want to copy a movie to. Then, in my ISO ripping program I need to find that disk and then navigate to the folder I need to create the ISO in.

 

This works... and it's pretty darn easy... but it's not easy enough for my significant other to use. If I could simply copy to shares it would save time and makes things extremely simple.

 

unRAID is designed so you can write to shares (or it wouldn't have most=free and high-water allocation methods). It's never been a big deal because writing to the individual disks gives me complete control of what goes where. It would just be much easier to write to shares and have unRAID manage which disks the data goes onto.

 

Also, I tried copying a 48gig file from a vista x86 pc to a share and the transfer failed. So it doesn't appear to be 64bit specific. At this point, it's either Vista communicating with unRAID shares... or it's unRAID having problems with shares and large data transfers.

 

I'd test with XP but my old laptop with XP only has a 20 gig drive in it so I can't copy the file in question to the laptop before transferring to unRAID.

 

Edit: Oh... and I've done Joe's tweak back when I first built the system. Very nice speed increase indeed :)

Just to confirm, I'm using shares..and have no problem copying large files. 

 

However, I am using a cache drive and I wonder if that works differently, as the unraid mover program probably copies to a drive direct, rather than a share.

  • Author

Yea... a cache drive may fix the issue. I'll add a disk as a cache drive and see if the files transfered from the cache drive to the correct share the next morning.

 

Still though... I'd still like this to work without a cache drive.

Just for more input I only copy to shares and have had no issues.

 

Windows Vista 32bit, no cache drive. Have copied multiple BluRays at a time with no issue, just let it run all night.

 

I like the Shares, make it easy to just copy stuff with out looking to see what disc it goes on. I set my movie shares to a split level of 1, then it doesn't divied up your movie on multiple disc.

  • 1 month later...

I got the exact same issue. No problem to copy files up to 10-20GB. But always fail when I copy a 57GB file, even I tried cache drive or directly copy to drive.

 

My Configuration:

unRaid 4.4.2

MB: Gigabyte EP35-DS3R

1 TB Parity

1TBX2 +320GBX2 data

320GB cache.

 

I could not find any clue from syslog.

 

BTW, I could not attach a file. I was told that the I could not do that. Don't know why.

  • 2 weeks later...

I installed an Intel Gigabit Ethernet card in my Vista Computer. There is no problem to transfer large file now. If I use onboard ethernet card, the problem is still there. Seems like it could be a hardware problem. But the strange thing is that the onboard network card has no problem for any other network application.

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