Skip to content
View in the app

A better way to browse. Learn more.

Unraid

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.

[SOLVED] Can't install webgui update or plugins

Featured Replies

Hi guys,

so I can get unRAID up and running just fine, but as the subject line says, whenever I try to install any plugin or update the webgui via the unRAID webgui/utils page it just stops and times out when it comes to downloading the data. Below is an example log of when I tried installing the Crashplan plg:

 

--2013-09-15 19:47:15--  http://dl.dropbox.com/u/6527128/Crashplan-0.2-i468-1atv.plg
Resolving dl.dropbox.com (dl.dropbox.com)... 54.225.219.236
Connecting to dl.dropbox.com (dl.dropbox.com)|54.225.219.236|:80... connected.
HTTP request sent, awaiting response... 302 FOUND
Location: http://dl.dropboxusercontent.com/u/6527128/Crashplan-0.2-i468-1atv.plg [following]
--2013-09-15 19:47:16--  http://dl.dropboxusercontent.com/u/6527128/Crashplan-0.2-i468-1atv.plg
Resolving dl.dropboxusercontent.com (dl.dropboxusercontent.com)... 23.21.238.60
Connecting to dl.dropboxusercontent.com (dl.dropboxusercontent.com)|23.21.238.60|:80... connected.
HTTP request sent, awaiting response... Read error (Connection timed out) in headers.
Retrying.

--2013-09-15 20:02:17--  (try: 2)  http://dl.dropboxusercontent.com/u/6527128/Crashplan-0.2-i468-1atv.plg
Connecting to dl.dropboxusercontent.com (dl.dropboxusercontent.com)|23.21.238.60|:80... connected.
HTTP request sent, awaiting response... Read error (Connection timed out) in headers.
Retrying.

--2013-09-15 20:17:19--  (try: 3)  http://dl.dropboxusercontent.com/u/6527128/Crashplan-0.2-i468-1atv.plg
Connecting to dl.dropboxusercontent.com (dl.dropboxusercontent.com)|23.21.238.60|:80... connected.
HTTP request sent, awaiting response... Read error (Connection timed out) in headers.
Retrying.

--2013-09-15 20:32:23--  (try: 4)  http://dl.dropboxusercontent.com/u/6527128/Crashplan-0.2-i468-1atv.plg
Connecting to dl.dropboxusercontent.com (dl.dropboxusercontent.com)|23.21.238.60|:80... connected.
HTTP request sent, awaiting response... 

 

Also attached is my syslog.txt file. I am running unRAID 5 stable.

 

Any help would be greatly appreciated as this is driving me nuts :(

 

Thanks

syslog.txt

  • Author

I'm still struggling with this one. I guess it has something to do with permissions on the unRAID usb stick? Any help would be great!

 

Thanks

Looks like it is having trouble completing the download for crashplan. try a different plugin.

 

since you are suspicious of the USB stick, can you tell us which brand/model/size you are using?

It is worth pointing out that permissions are not relevant to the USB drive as is formatted as FAT.  It might be worth running scandsk on a Windows system to check there is no file system corruption.

Looks network related to me... Firewall?

  • Author

Thanks guys, I've tried your suggestions.

 

Chkdsk returned no errors (see attached chkdsk.png). The details of the USB stick are: Verbatim Store N Go 4GB (see attached usbstick.png).

I have tried installing BTSync but with much the same result (see telnet.png). Could be a firewall issue on the router, what ports should be opened for unRAID?

 

Thanks again

chkdsk.png.0d05419e7a4e22a7f1b541d54c5c3797.png

telnet.png.083f4c89eaa15706ea6f05d09ea841d3.png

usbstick.png.dbe85ccc55349536b63e1c175470448b.png

Unless your specifically blocking outbound client requests, the firewall should need no modification.

what does "ifconfig" show?

 

What do these show:

 

time wget www.google.com
time wget dl.dropbox.com

 

 

  • Author

what does "ifconfig" show?

 

What do these show:

 

time wget www.google.com
time wget dl.dropbox.com

 

This is the output

 

root@mediaserver:~# time wget www.google.com
--2013-09-20 07:00:09--  http://www.google.com/
Resolving www.google.com (www.google.com)... 173.194.70.104, 173.194.70.99, 173.194.70.147, ...
Connecting to www.google.com (www.google.com)|173.194.70.104|:80... connected.
HTTP request sent, awaiting response... 302 Found
Location: http://www.google.no/?gws_rd=cr&ei=WdY7UtTrIYv14QSHzYCoDA [following]
--2013-09-20 07:00:09--  http://www.google.no/?gws_rd=cr&ei=WdY7UtTrIYv14QSHzYCoDA
Resolving www.google.no (www.google.no)... 173.194.70.94, 2a00:1450:4001:c02::5e
Connecting to www.google.no (www.google.no)|173.194.70.94|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: unspecified [text/html]
Saving to: `index.html?gws_rd=cr&ei=WdY7UtTrIYv14QSHzYCoDA'

    [ <=>                                  ] 11,054      --.-K/s   in 0s      

2013-09-20 07:00:10 (175 MB/s) - `index.html?gws_rd=cr&ei=WdY7UtTrIYv14QSHzYCoDA' saved [11054]


real	0m0.892s
user	0m0.010s
sys	0m0.000s
root@mediaserver:~# time wget dl.dropbox.com
--2013-09-20 07:00:43--  http://dl.dropbox.com/
Resolving dl.dropbox.com (dl.dropbox.com)... 54.225.138.137
Connecting to dl.dropbox.com (dl.dropbox.com)|54.225.138.137|:80... connected.
HTTP request sent, awaiting response... 404 Not Found
2013-09-20 07:00:43 ERROR 404: Not Found.


real	0m0.692s
user	0m0.010s
sys	0m0.000s
root@mediaserver:~# 

  • Author

OK this is still driving me nuts. So the output from Google is fine but from Dropbox it fails. It appears that I spelt everything correctly. And sorry I missed the ifconfig, please see below.

 

eth0  Link encap:Ethernet  HWaddr 00:0a:e4:87:97:96  
          inet addr:192.168.1.7  Bcast:192.168.1.255  Mask:255.255.255.0
          UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
          RX packets:600407 errors:0 dropped:24 overruns:0 frame:0
          TX packets:705892 errors:0 dropped:0 overruns:0 carrier:0
          collisions:2 txqueuelen:1000 
          RX bytes:95653476 (91.2 MiB)  TX bytes:635641932 (606.1 MiB)

lo       Link encap:Local Loopback  
          inet addr:127.0.0.1  Mask:255.0.0.0
          UP LOOPBACK RUNNING  MTU:65536  Metric:1
          RX packets:44 errors:0 dropped:0 overruns:0 frame:0
          TX packets:44 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:0 
          RX bytes:3148 (3.0 KiB)  TX bytes:3148 (3.0 KiB)

 

Again thank you for any time you guys can help me with troubleshooting this... I know it's painful helping a novice like myself troubleshoot what is probably a simple configuration error somewhere...

 

OK this is still driving me nuts. So the output from Google is fine but from Dropbox it fails. It appears that I spelt everything correctly. And sorry I missed the ifconfig, please see below.

 

eth0  Link encap:Ethernet  HWaddr 00:0a:e4:87:97:96  
          inet addr:192.168.1.7  Bcast:192.168.1.255  Mask:255.255.255.0
          UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
          RX packets:600407 errors:0 dropped:24 overruns:0 frame:0
          TX packets:705892 errors:0 dropped:0 overruns:0 carrier:0
          collisions:2 txqueuelen:1000 
          RX bytes:95653476 (91.2 MiB)  TX bytes:635641932 (606.1 MiB)

lo       Link encap:Local Loopback  
          inet addr:127.0.0.1  Mask:255.0.0.0
          UP LOOPBACK RUNNING  MTU:65536  Metric:1
          RX packets:44 errors:0 dropped:0 overruns:0 frame:0
          TX packets:44 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:0 
          RX bytes:3148 (3.0 KiB)  TX bytes:3148 (3.0 KiB)

 

Again thank you for any time you guys can help me with troubleshooting this... I know it's painful helping a novice like myself troubleshoot what is probably a simple configuration error somewhere...

 

That's what the forums are for! Is that ip static?

 

If so are you sure the ip is in the correct subnet? I know it seems to work google, so I dunno, but the rest of your errors look like a gateway issue. If the ip is a 192.168.1.. And the gateway is a 192.168.0 or .2, you would see problems similar to this. Have you tried it on DHCP?

 

Otherwise, try a trace route to 8.8.8.8 and post the results.

  • Author

Thanks whiteatom. No the IP address is DHCP and the gateway is 192.168.1.1.

 

Strangely enough I cannot run traceroute from the unRAID box, I just get a generic:

 

-bash: traceroute: command not found

 

I had a look around the files and cannot find it in sbin, so I cannot run the command. Have I got a bung install?

  • Author

The attached is a crude traceroute script using ping.

 

Thanks dgaschk. I run that script and the output was this:

 

Usage: ping [-LRUbdfnqrvVaAD] [-c count] [-i interval] [-w deadline]
            [-p pattern] [-s packetsize] [-t ttl] [-I interface]
            [-M pmtudisc-hint] [-m mark] [-S sndbuf]
            [-T tstamp-options] [-Q tos] [hop1 ...] destination

 

Until around line 256 then it became this:

 

ping: ttl 256 out of range
ping: ttl 257 out of range
ping: ttl 258 out of range
ping: ttl 259 out of range
ping: ttl 260 out of range

 

Any ideas?

  • Author

OK so this is the output:

 

Hop 1
PING google.com (173.194.34.162) 56(84) bytes of data.
From 192.168.1.1 icmp_seq=1 Time to live exceeded
From 192.168.1.1 icmp_seq=2 Time to live exceeded
From 192.168.1.1 icmp_seq=3 Time to live exceeded

--- google.com ping statistics ---
3 packets transmitted, 0 received, +3 errors, 100% packet loss, time 2000ms

Hop 2
PING google.com (173.194.34.162) 56(84) bytes of data.
From 10.138.192.1 icmp_seq=1 Time to live exceeded
From 10.138.192.1 icmp_seq=2 Time to live exceeded
From 10.138.192.1 icmp_seq=3 Time to live exceeded

--- google.com ping statistics ---
3 packets transmitted, 0 received, +3 errors, 100% packet loss, time 2002ms

Hop 3
PING google.com (173.194.34.162) 56(84) bytes of data.
From 62.92.249.245 icmp_seq=1 Time to live exceeded
From 62.92.249.245 icmp_seq=2 Time to live exceeded
From 62.92.249.245 icmp_seq=3 Time to live exceeded

--- google.com ping statistics ---
3 packets transmitted, 0 received, +3 errors, 100% packet loss, time 2001ms

Hop 4
PING google.com (173.194.34.162) 56(84) bytes of data.
From ti0028c400-ae2-0.ti.telenor.net (146.172.101.213) icmp_seq=1 Time to live exceeded
From ti0028c400-ae2-0.ti.telenor.net (146.172.101.213) icmp_seq=2 Time to live exceeded
From ti0028c400-ae2-0.ti.telenor.net (146.172.101.213) icmp_seq=3 Time to live exceeded

--- google.com ping statistics ---
3 packets transmitted, 0 received, +3 errors, 100% packet loss, time 2000ms

Hop 5
PING google.com (173.194.34.162) 56(84) bytes of data.
From ti0053c400-ae0-0.ti.telenor.net (146.172.98.153) icmp_seq=1 Time to live exceeded
From ti0053c400-ae0-0.ti.telenor.net (146.172.98.153) icmp_seq=2 Time to live exceeded
From ti0053c400-ae0-0.ti.telenor.net (146.172.98.153) icmp_seq=3 Time to live exceeded

--- google.com ping statistics ---
3 packets transmitted, 0 received, +3 errors, 100% packet loss, time 2001ms

Hop 6
PING google.com (173.194.34.162) 56(84) bytes of data.
From ti0015c400-ae4-0.ti.telenor.net (146.172.98.33) icmp_seq=1 Time to live exceeded
From ti0015c400-ae4-0.ti.telenor.net (146.172.98.33) icmp_seq=2 Time to live exceeded
From ti0015c400-ae4-0.ti.telenor.net (146.172.98.33) icmp_seq=3 Time to live exceeded

--- google.com ping statistics ---
3 packets transmitted, 0 received, +3 errors, 100% packet loss, time 2003ms

Hop 7
PING google.com (173.194.34.162) 56(84) bytes of data.
From ti0006c400-ae5-0.ti.telenor.net (146.172.99.85) icmp_seq=1 Time to live exceeded
From ti0006c400-ae5-0.ti.telenor.net (146.172.99.85) icmp_seq=2 Time to live exceeded
From ti0006c400-ae5-0.ti.telenor.net (146.172.99.85) icmp_seq=3 Time to live exceeded

--- google.com ping statistics ---
3 packets transmitted, 0 received, +3 errors, 100% packet loss, time 2002ms

Hop 8
PING google.com (173.194.34.162) 56(84) bytes of data.
From ti0300c400-ae4-0.ti.telenor.net (146.172.100.109) icmp_seq=1 Time to live exceeded
From ti0300c400-ae4-0.ti.telenor.net (146.172.100.109) icmp_seq=2 Time to live exceeded
From ti0300c400-ae4-0.ti.telenor.net (146.172.100.109) icmp_seq=3 Time to live exceeded

--- google.com ping statistics ---
3 packets transmitted, 0 received, +3 errors, 100% packet loss, time 2003ms

Hop 9
PING google.com (173.194.34.162) 56(84) bytes of data.
From ti3002c400-ae8-0.ti.telenor.net (146.172.19.174) icmp_seq=3 Time to live exceeded

--- google.com ping statistics ---
3 packets transmitted, 0 received, +1 errors, 100% packet loss, time 2005ms

Hop 10
PING google.com (173.194.34.162) 56(84) bytes of data.
From ti3001b400-ae1-0.ti.telenor.net (146.172.105.29) icmp_seq=1 Time to live exceeded
From ti3001b400-ae1-0.ti.telenor.net (146.172.105.29) icmp_seq=2 Time to live exceeded
From ti3001b400-ae1-0.ti.telenor.net (146.172.105.29) icmp_seq=3 Time to live exceeded

--- google.com ping statistics ---
3 packets transmitted, 0 received, +3 errors, 100% packet loss, time 1999ms

Hop 11
PING google.com (173.194.34.162) 56(84) bytes of data.
From 74.125.50.53 icmp_seq=1 Time to live exceeded
From 74.125.50.53 icmp_seq=2 Time to live exceeded
From 74.125.50.53 icmp_seq=3 Time to live exceeded

--- google.com ping statistics ---
3 packets transmitted, 0 received, +3 errors, 100% packet loss, time 2002ms

Hop 12
PING google.com (173.194.34.162) 56(84) bytes of data.
From 209.85.250.192 icmp_seq=1 Time to live exceeded
From 209.85.250.192 icmp_seq=2 Time to live exceeded
From 209.85.250.192 icmp_seq=3 Time to live exceeded

--- google.com ping statistics ---
3 packets transmitted, 0 received, +3 errors, 100% packet loss, time 2001ms

Hop 13
PING google.com (173.194.34.162) 56(84) bytes of data.
From 209.85.254.13 icmp_seq=1 Time to live exceeded
From 209.85.254.13 icmp_seq=2 Time to live exceeded
From 209.85.254.13 icmp_seq=3 Time to live exceeded

--- google.com ping statistics ---
3 packets transmitted, 0 received, +3 errors, 100% packet loss, time 2001ms

Hop 14
PING google.com (173.194.34.162) 56(84) bytes of data.
From 72.14.232.95 icmp_seq=1 Time to live exceeded
From 72.14.232.95 icmp_seq=2 Time to live exceeded
From 72.14.232.95 icmp_seq=3 Time to live exceeded

--- google.com ping statistics ---
3 packets transmitted, 0 received, +3 errors, 100% packet loss, time 2000ms

 

100% packet loss... router issue?

OK so this is the output:

 

Hop 1
PING google.com (173.194.34.162) 56(84) bytes of data.
From 192.168.1.1 icmp_seq=1 Time to live exceeded
From 192.168.1.1 icmp_seq=2 Time to live exceeded
From 192.168.1.1 icmp_seq=3 Time to live exceeded

--- google.com ping statistics ---
3 packets transmitted, 0 received, +3 errors, 100% packet loss, time 2000ms

Hop 2
PING google.com (173.194.34.162) 56(84) bytes of data.
From 10.138.192.1 icmp_seq=1 Time to live exceeded
From 10.138.192.1 icmp_seq=2 Time to live exceeded
From 10.138.192.1 icmp_seq=3 Time to live exceeded

--- google.com ping statistics ---
3 packets transmitted, 0 received, +3 errors, 100% packet loss, time 2002ms

Hop 3
PING google.com (173.194.34.162) 56(84) bytes of data.
From 62.92.249.245 icmp_seq=1 Time to live exceeded
From 62.92.249.245 icmp_seq=2 Time to live exceeded
From 62.92.249.245 icmp_seq=3 Time to live exceeded

--- google.com ping statistics ---
3 packets transmitted, 0 received, +3 errors, 100% packet loss, time 2001ms

Hop 4
PING google.com (173.194.34.162) 56(84) bytes of data.
From ti0028c400-ae2-0.ti.telenor.net (146.172.101.213) icmp_seq=1 Time to live exceeded
From ti0028c400-ae2-0.ti.telenor.net (146.172.101.213) icmp_seq=2 Time to live exceeded
From ti0028c400-ae2-0.ti.telenor.net (146.172.101.213) icmp_seq=3 Time to live exceeded

--- google.com ping statistics ---
3 packets transmitted, 0 received, +3 errors, 100% packet loss, time 2000ms

Hop 5
PING google.com (173.194.34.162) 56(84) bytes of data.
From ti0053c400-ae0-0.ti.telenor.net (146.172.98.153) icmp_seq=1 Time to live exceeded
From ti0053c400-ae0-0.ti.telenor.net (146.172.98.153) icmp_seq=2 Time to live exceeded
From ti0053c400-ae0-0.ti.telenor.net (146.172.98.153) icmp_seq=3 Time to live exceeded

--- google.com ping statistics ---
3 packets transmitted, 0 received, +3 errors, 100% packet loss, time 2001ms

Hop 6
PING google.com (173.194.34.162) 56(84) bytes of data.
From ti0015c400-ae4-0.ti.telenor.net (146.172.98.33) icmp_seq=1 Time to live exceeded
From ti0015c400-ae4-0.ti.telenor.net (146.172.98.33) icmp_seq=2 Time to live exceeded
From ti0015c400-ae4-0.ti.telenor.net (146.172.98.33) icmp_seq=3 Time to live exceeded

--- google.com ping statistics ---
3 packets transmitted, 0 received, +3 errors, 100% packet loss, time 2003ms

Hop 7
PING google.com (173.194.34.162) 56(84) bytes of data.
From ti0006c400-ae5-0.ti.telenor.net (146.172.99.85) icmp_seq=1 Time to live exceeded
From ti0006c400-ae5-0.ti.telenor.net (146.172.99.85) icmp_seq=2 Time to live exceeded
From ti0006c400-ae5-0.ti.telenor.net (146.172.99.85) icmp_seq=3 Time to live exceeded

--- google.com ping statistics ---
3 packets transmitted, 0 received, +3 errors, 100% packet loss, time 2002ms

Hop 8
PING google.com (173.194.34.162) 56(84) bytes of data.
From ti0300c400-ae4-0.ti.telenor.net (146.172.100.109) icmp_seq=1 Time to live exceeded
From ti0300c400-ae4-0.ti.telenor.net (146.172.100.109) icmp_seq=2 Time to live exceeded
From ti0300c400-ae4-0.ti.telenor.net (146.172.100.109) icmp_seq=3 Time to live exceeded

--- google.com ping statistics ---
3 packets transmitted, 0 received, +3 errors, 100% packet loss, time 2003ms

Hop 9
PING google.com (173.194.34.162) 56(84) bytes of data.
From ti3002c400-ae8-0.ti.telenor.net (146.172.19.174) icmp_seq=3 Time to live exceeded

--- google.com ping statistics ---
3 packets transmitted, 0 received, +1 errors, 100% packet loss, time 2005ms

Hop 10
PING google.com (173.194.34.162) 56(84) bytes of data.
From ti3001b400-ae1-0.ti.telenor.net (146.172.105.29) icmp_seq=1 Time to live exceeded
From ti3001b400-ae1-0.ti.telenor.net (146.172.105.29) icmp_seq=2 Time to live exceeded
From ti3001b400-ae1-0.ti.telenor.net (146.172.105.29) icmp_seq=3 Time to live exceeded

--- google.com ping statistics ---
3 packets transmitted, 0 received, +3 errors, 100% packet loss, time 1999ms

Hop 11
PING google.com (173.194.34.162) 56(84) bytes of data.
From 74.125.50.53 icmp_seq=1 Time to live exceeded
From 74.125.50.53 icmp_seq=2 Time to live exceeded
From 74.125.50.53 icmp_seq=3 Time to live exceeded

--- google.com ping statistics ---
3 packets transmitted, 0 received, +3 errors, 100% packet loss, time 2002ms

Hop 12
PING google.com (173.194.34.162) 56(84) bytes of data.
From 209.85.250.192 icmp_seq=1 Time to live exceeded
From 209.85.250.192 icmp_seq=2 Time to live exceeded
From 209.85.250.192 icmp_seq=3 Time to live exceeded

--- google.com ping statistics ---
3 packets transmitted, 0 received, +3 errors, 100% packet loss, time 2001ms

Hop 13
PING google.com (173.194.34.162) 56(84) bytes of data.
From 209.85.254.13 icmp_seq=1 Time to live exceeded
From 209.85.254.13 icmp_seq=2 Time to live exceeded
From 209.85.254.13 icmp_seq=3 Time to live exceeded

--- google.com ping statistics ---
3 packets transmitted, 0 received, +3 errors, 100% packet loss, time 2001ms

Hop 14
PING google.com (173.194.34.162) 56(84) bytes of data.
From 72.14.232.95 icmp_seq=1 Time to live exceeded
From 72.14.232.95 icmp_seq=2 Time to live exceeded
From 72.14.232.95 icmp_seq=3 Time to live exceeded

--- google.com ping statistics ---
3 packets transmitted, 0 received, +3 errors, 100% packet loss, time 2000ms

 

100% packet loss... router issue?

 

No, that is expected. The final hop should have 0% loss. It does not look like it finished.

  • Author

No, that is expected. The final hop should have 0% loss. It does not look like it finished.

 

Whoops, I need to learn to be more patient. Here's the full output

 

Hop 1
PING google.com (173.194.34.167) 56(84) bytes of data.
From 192.168.1.1 icmp_seq=1 Time to live exceeded
From 192.168.1.1 icmp_seq=2 Time to live exceeded
From 192.168.1.1 icmp_seq=3 Time to live exceeded

--- google.com ping statistics ---
3 packets transmitted, 0 received, +3 errors, 100% packet loss, time 2002ms

Hop 2
PING google.com (173.194.34.167) 56(84) bytes of data.
From 10.138.192.1 icmp_seq=1 Time to live exceeded
From 10.138.192.1 icmp_seq=2 Time to live exceeded
From 10.138.192.1 icmp_seq=3 Time to live exceeded

--- google.com ping statistics ---
3 packets transmitted, 0 received, +3 errors, 100% packet loss, time 2003ms

Hop 3
PING google.com (173.194.34.167) 56(84) bytes of data.
From 62.92.249.245 icmp_seq=1 Time to live exceeded
From 62.92.249.245 icmp_seq=2 Time to live exceeded
From 62.92.249.245 icmp_seq=3 Time to live exceeded

--- google.com ping statistics ---
3 packets transmitted, 0 received, +3 errors, 100% packet loss, time 2002ms

Hop 4
PING google.com (173.194.34.167) 56(84) bytes of data.
From ti0029c400-ae2-0.ti.telenor.net (146.172.101.253) icmp_seq=1 Time to live exceeded
From ti0029c400-ae2-0.ti.telenor.net (146.172.101.253) icmp_seq=2 Time to live exceeded
From ti0029c400-ae2-0.ti.telenor.net (146.172.101.253) icmp_seq=3 Time to live exceeded

--- google.com ping statistics ---
3 packets transmitted, 0 received, +3 errors, 100% packet loss, time 2001ms

Hop 5
PING google.com (173.194.34.167) 56(84) bytes of data.
From ti0050c400-ae0-0.ti.telenor.net (146.172.100.173) icmp_seq=1 Time to live exceeded
From ti0050c400-ae0-0.ti.telenor.net (146.172.100.173) icmp_seq=2 Time to live exceeded
From ti0050c400-ae0-0.ti.telenor.net (146.172.100.173) icmp_seq=3 Time to live exceeded

--- google.com ping statistics ---
3 packets transmitted, 0 received, +3 errors, 100% packet loss, time 2002ms

Hop 6
PING google.com (173.194.34.167) 56(84) bytes of data.
From ti0024c400-ae4-0.ti.telenor.net (146.172.98.30) icmp_seq=1 Time to live exceeded
From ti0024c400-ae4-0.ti.telenor.net (146.172.98.30) icmp_seq=2 Time to live exceeded
From ti0024c400-ae4-0.ti.telenor.net (146.172.98.30) icmp_seq=3 Time to live exceeded

--- google.com ping statistics ---
3 packets transmitted, 0 received, +3 errors, 100% packet loss, time 2000ms

Hop 7
PING google.com (173.194.34.167) 56(84) bytes of data.
From ti0005c400-ae7-0.ti.telenor.net (146.172.98.130) icmp_seq=1 Time to live exceeded
From ti0005c400-ae7-0.ti.telenor.net (146.172.98.130) icmp_seq=2 Time to live exceeded
From ti0005c400-ae7-0.ti.telenor.net (146.172.98.130) icmp_seq=3 Time to live exceeded

--- google.com ping statistics ---
3 packets transmitted, 0 received, +3 errors, 100% packet loss, time 2003ms

Hop 8
PING google.com (173.194.34.167) 56(84) bytes of data.
From ti0001c400-ae2-0.ti.telenor.net (146.172.100.121) icmp_seq=1 Time to live exceeded
From ti0001c400-ae2-0.ti.telenor.net (146.172.100.121) icmp_seq=2 Time to live exceeded
From ti0001c400-ae2-0.ti.telenor.net (146.172.100.121) icmp_seq=3 Time to live exceeded

--- google.com ping statistics ---
3 packets transmitted, 0 received, +3 errors, 100% packet loss, time 2002ms

Hop 9
PING google.com (173.194.34.167) 56(84) bytes of data.
From ti3001c400-ae9-0.ti.telenor.net (146.172.98.45) icmp_seq=1 Time to live exceeded
From ti3001c400-ae9-0.ti.telenor.net (146.172.98.45) icmp_seq=2 Time to live exceeded
From ti3001c400-ae9-0.ti.telenor.net (146.172.98.45) icmp_seq=3 Time to live exceeded

--- google.com ping statistics ---
3 packets transmitted, 0 received, +3 errors, 100% packet loss, time 2002ms

Hop 10
PING google.com (173.194.34.167) 56(84) bytes of data.
From ti3001b400-ae0-0.ti.telenor.net (146.172.105.25) icmp_seq=1 Time to live exceeded
From ti3001b400-ae0-0.ti.telenor.net (146.172.105.25) icmp_seq=2 Time to live exceeded
From ti3001b400-ae0-0.ti.telenor.net (146.172.105.25) icmp_seq=3 Time to live exceeded

--- google.com ping statistics ---
3 packets transmitted, 0 received, +3 errors, 100% packet loss, time 1999ms

Hop 11
PING google.com (173.194.34.167) 56(84) bytes of data.
From 74.125.50.53 icmp_seq=1 Time to live exceeded
From 74.125.50.53 icmp_seq=2 Time to live exceeded
From 74.125.50.53 icmp_seq=3 Time to live exceeded

--- google.com ping statistics ---
3 packets transmitted, 0 received, +3 errors, 100% packet loss, time 2003ms

Hop 12
PING google.com (173.194.34.167) 56(84) bytes of data.
From 216.239.43.122 icmp_seq=1 Time to live exceeded
From 216.239.43.122 icmp_seq=2 Time to live exceeded
From 216.239.43.122 icmp_seq=3 Time to live exceeded

--- google.com ping statistics ---
3 packets transmitted, 0 received, +3 errors, 100% packet loss, time 2002ms

Hop 13
PING google.com (173.194.34.167) 56(84) bytes of data.
From 209.85.254.31 icmp_seq=1 Time to live exceeded
From 209.85.254.31 icmp_seq=2 Time to live exceeded
From 209.85.254.31 icmp_seq=3 Time to live exceeded

--- google.com ping statistics ---
3 packets transmitted, 0 received, +3 errors, 100% packet loss, time 2001ms

Hop 14
PING google.com (173.194.34.167) 56(84) bytes of data.
From 72.14.232.95 icmp_seq=1 Time to live exceeded
From 72.14.232.95 icmp_seq=2 Time to live exceeded
From 72.14.232.95 icmp_seq=3 Time to live exceeded

--- google.com ping statistics ---
3 packets transmitted, 0 received, +3 errors, 100% packet loss, time 2000ms

Hop 15
PING google.com (173.194.34.167) 56(84) bytes of data.
From 216.239.47.13 icmp_seq=1 Time to live exceeded
From 216.239.47.13 icmp_seq=2 Time to live exceeded
From 216.239.47.13 icmp_seq=3 Time to live exceeded

--- google.com ping statistics ---
3 packets transmitted, 0 received, +3 errors, 100% packet loss, time 2002ms

Hop 16
PING google.com (173.194.34.167) 56(84) bytes of data.
From 72.14.232.135 icmp_seq=1 Time to live exceeded
From 72.14.232.135 icmp_seq=2 Time to live exceeded
From 72.14.232.135 icmp_seq=3 Time to live exceeded

--- google.com ping statistics ---
3 packets transmitted, 0 received, +3 errors, 100% packet loss, time 2002ms

Hop 17
PING google.com (173.194.34.167) 56(84) bytes of data.
From 209.85.253.93 icmp_seq=1 Time to live exceeded
From 209.85.253.93 icmp_seq=2 Time to live exceeded
From 209.85.253.93 icmp_seq=3 Time to live exceeded

--- google.com ping statistics ---
3 packets transmitted, 0 received, +3 errors, 100% packet loss, time 2001ms

Hop 18
PING google.com (173.194.34.167) 56(84) bytes of data.
From 209.85.253.175 icmp_seq=1 Time to live exceeded
From 209.85.253.175 icmp_seq=2 Time to live exceeded
From 209.85.253.175 icmp_seq=3 Time to live exceeded

--- google.com ping statistics ---
3 packets transmitted, 0 received, +3 errors, 100% packet loss, time 2002ms

Hop 19
PING google.com (173.194.34.167) 56(84) bytes of data.
64 bytes from lhr14s22-in-f7.1e100.net (173.194.34.167): icmp_req=1 ttl=47 time=65.9 ms
64 bytes from lhr14s22-in-f7.1e100.net (173.194.34.167): icmp_req=2 ttl=47 time=66.2 ms
64 bytes from lhr14s22-in-f7.1e100.net (173.194.34.167): icmp_req=3 ttl=47 time=66.4 ms

--- google.com ping statistics ---
3 packets transmitted, 3 received, 0% packet loss, time 2002ms
rtt min/avg/max/mdev = 65.976/66.219/66.402/0.347 ms

19 total hops

What does "ifconfig" and "ethtool eth0" show? Attach a screen shot of Settings->Network Settings

I'm no expert, but I've had my share of network problems.

 

Your syslog shows a DHCP assigned address of 192.168.1.108, but your ifconfig is showing an address of 192.168.1.7. 

 

Sep 15 18:52:22 mediaserver dhcpcd[951]: eth0: carrier acquired
Sep 15 18:52:22 mediaserver kernel: sis190 0000:00:04.0 eth0: link on 1000 Mbps Full Duplex mode
Sep 15 18:52:22 mediaserver dhcpcd[951]: eth0: broadcasting for a lease
Sep 15 18:52:22 mediaserver dhcpcd[951]: eth0: offered 192.168.1.108 from 192.168.1.1
Sep 15 18:52:22 mediaserver dhcpcd[951]: eth0: acknowledged 192.168.1.108 from 192.168.1.1
Sep 15 18:52:22 mediaserver dhcpcd[951]: eth0: checking for 192.168.1.108
Sep 15 18:52:27 mediaserver dhcpcd[951]: eth0: leased 192.168.1.108 for 86400 seconds
Sep 15 18:52:27 mediaserver avahi-daemon[1087]: Joining mDNS multicast group on interface eth0.IPv4 with address 192.168.1.108.
Sep 15 18:52:27 mediaserver avahi-daemon[1087]: New relevant interface eth0.IPv4 for mDNS.
Sep 15 18:52:27 mediaserver avahi-daemon[1087]: Registering new address record for 192.168.1.108 on eth0.IPv4.

 

This could be a couple of things of course, combining DHCP with Static and/or using reserved MAC address assignments with DHCP come to mind. 

 

I have had a problem similar to this, where I changed to another LAN port, but the address I was assigned to was tied to the other one's MAC.  Try:

 

ifconfig eth0 192.168.1.108

 

And see if that helps.

 

This kind of thing is immediately evident when you connect from a mac or linux box, but I think windows tries to "help."

 

Either way, your assigned address should match your address from ifconfig, or there will be issues...

 

If it does work, rethink your topology there and pick which addresses you want it to use.  I have never been able to make static IPs work with my board (X8SIL-F), so I use static DHCP leases tied to my adapter's MAC address.

 

Hope it helps!

 

Pengrus

  • Author

What does "ifconfig" and "ethtool eth0" show? Attach a screen shot of Settings->Network Settings

 

OK here is ifconfig:

Note I have changed the ip address to 192.168.1.108 which is assigned through the unRAID interface and I've tied the MAC address to that ip address too in my router. Just trying pengrus' solution.

 

eth0      Link encap:Ethernet  HWaddr 00:0a:e4:87:97:96  
          inet addr:192.168.1.108  Bcast:192.168.1.255  Mask:255.255.255.0
          UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
          RX packets:192 errors:0 dropped:0 overruns:0 frame:0
          TX packets:140 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000 
          RX bytes:24387 (23.8 KiB)  TX bytes:37337 (36.4 KiB)

lo        Link encap:Local Loopback  
          inet addr:127.0.0.1  Mask:255.0.0.0
          UP LOOPBACK RUNNING  MTU:65536  Metric:1
          RX packets:10 errors:0 dropped:0 overruns:0 frame:0
          TX packets:10 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:0 
          RX bytes:732 (732.0 B)  TX bytes:732 (732.0 B)

 

and ethtool eth0:

Settings for eth0:
Supported ports: [ TP MII ]
Supported link modes:   10baseT/Half 10baseT/Full 
                        100baseT/Half 100baseT/Full 
Supports auto-negotiation: Yes
Advertised link modes:  10baseT/Half 10baseT/Full 
                        100baseT/Half 100baseT/Full 
Advertised pause frame use: No
Advertised auto-negotiation: Yes
Link partner advertised link modes:  10baseT/Half 10baseT/Full 
                                     100baseT/Half 100baseT/Full 
Link partner advertised pause frame use: Symmetric Receive-only
Link partner advertised auto-negotiation: Yes
Speed: 100Mb/s
Duplex: Full
Port: MII
PHYAD: 0
Transceiver: internal
Auto-negotiation: on
Current message level: 0x00000037 (55)
Link detected: yes

58aad71ae9278_Screenshot_from_2013-09-26_131352.png.299472b821a796c2815584ad4289f31e.png

Try with both of the automatic settings set to yes.

  • Author

Try with both of the automatic settings set to yes.

 

OK done that, here is the ifconfig now:

eth0      Link encap:Ethernet  HWaddr 00:0a:e4:87:97:96  
          inet addr:192.168.1.2  Bcast:192.168.1.255  Mask:255.255.255.0
          UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
          RX packets:802 errors:17 dropped:0 overruns:0 frame:17
          TX packets:586 errors:1 dropped:0 overruns:1 carrier:0
          collisions:0 txqueuelen:1000 
          RX bytes:73359 (71.6 KiB)  TX bytes:219960 (214.8 KiB)

lo        Link encap:Local Loopback  
          inet addr:127.0.0.1  Mask:255.0.0.0
          UP LOOPBACK RUNNING  MTU:65536  Metric:1
          RX packets:10 errors:0 dropped:0 overruns:0 frame:0
          TX packets:10 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:0 
          RX bytes:836 (836.0 B)  TX bytes:836 (836.0 B)

 

And ethtool:

Settings for eth0:
Supported ports: [ TP MII ]
Supported link modes:   10baseT/Half 10baseT/Full 
                        100baseT/Half 100baseT/Full 
Supports auto-negotiation: Yes
Advertised link modes:  10baseT/Half 10baseT/Full 
                        100baseT/Half 100baseT/Full 
Advertised pause frame use: No
Advertised auto-negotiation: Yes
Link partner advertised link modes:  10baseT/Half 10baseT/Full 
                                     100baseT/Half 100baseT/Full 
Link partner advertised pause frame use: Symmetric Receive-only
Link partner advertised auto-negotiation: Yes
Speed: 100Mb/s
Duplex: Full
Port: MII
PHYAD: 0
Transceiver: internal
Auto-negotiation: on
Current message level: 0x00000037 (55)
Link detected: yes

 

Though changing both to yes has made no difference :( I'm pretty darn miffed as to what's going on.

Does the syslog show the same IP address as ifconfig?

  • Author

Yeah it does, I copy and pasted the syslog, see attached :)

syslog.txt

Archived

This topic is now archived and is closed to further replies.

Account

Navigation

Search

Search

Configure browser push notifications

Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.