October 29, 201312 yr I have a friend who is using unRAID I am helping him support the server. I believe its licensed as a Plus server. We just recently upgraded to 5.0 final. I really don't remember what version he was on before we upgraded. I did the upgrade, I don't remember if we backed up the flash drive or not. Anyway, everything upgraded fine, his sever is healthy, we had a bad memory stick that would not allow the system to boot which was resolved. Now comes the problem. When a copy to the server is made, say for example 1 file, it works just fine most of the time. If I select 3 files, then the first file will begin to copy and about 1 minute or two later, the copy process will freeze, and windows will report that the network drive is not available. When I cancel the copy and attempt to access the drive, there is a X across the drive and windows continues to report its not available. Then about 30 seconds later, the drive will be accessible again and everything is fine. We have attempted the copy from a couple of computers all with the same result. It appears that the server will stream media fine, but I have not fully tested this yet either. No errors are reported in the syslog, and if required I will post the syslog. I am currently in the middle of gathering what type of network chip he is using. I know its a realtek chipset. we cant replace the NIC card with a PCI card because the motherboard does not have any PCI or PCIe 1X slots. Only one PCIe 16x slot. This post was to start off a question, if anyone else has seen this problem. Downgrading is not a solution because I don't know what version he was on prior to the upgrade. I will be posting additional info soon. Thanks for your help. Sideband Samurai
October 29, 201312 yr What doe the commands "ifconfig" and "ethtool eth0" show on the server? A PCIex1 card will work in a x16 slot.
October 29, 201312 yr While it probably want make a difference in this case, you may want to hard code the IP for the unraid server. Pick an IP outside of the DHCP pool of the router. I noticed on an older load that when my system renewed the IP lease, it reset the the link even when the IP was not changing.
October 29, 201312 yr Author While it probably want make a difference in this case, you may want to hard code the IP for the unraid server. Pick an IP outside of the DHCP pool of the router. I noticed on an older load that when my system renewed the IP lease, it reset the the link even when the IP was not changing. Thanks for the suggestion Switchman, but this server has always run on a static IP. Sideband Samurai
October 30, 201312 yr Author What doe the commands "ifconfig" and "ethtool eth0" show on the server? A PCIex1 card will work in a x16 slot. Request 1: root@DataServer:~# ifconfig eth0 Link encap:Ethernet HWaddr 14:da:e9:68:64:6a inet addr:192.168.1.52 Bcast:192.168.1.255 Mask:255.255.255.0 UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:5598318 errors:0 dropped:72 overruns:0 frame:0 TX packets:6935386 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:1456034311 (1.3 GiB) TX bytes:3573943744 (3.3 GiB) Interrupt:40 Base address:0xc000 lo Link encap:Local Loopback inet addr:127.0.0.1 Mask:255.0.0.0 UP LOOPBACK RUNNING MTU:65536 Metric:1 RX packets:290 errors:0 dropped:0 overruns:0 frame:0 TX packets:290 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:147032 (143.5 KiB) TX bytes:147032 (143.5 KiB) Request 2 root@DataServer:~# ethtool eth0 Settings for eth0: Supported ports: [ TP ] Supported link modes: 10baseT/Half 10baseT/Full 100baseT/Half 100baseT/Full 1000baseT/Full Supports auto-negotiation: Yes Advertised link modes: 10baseT/Half 10baseT/Full 100baseT/Half 100baseT/Full 1000baseT/Full Advertised pause frame use: Symmetric Receive-only Advertised auto-negotiation: Yes Speed: 1000Mb/s Duplex: Full Port: Twisted Pair PHYAD: 0 Transceiver: internal Auto-negotiation: on MDI-X: Unknown Supports Wake-on: pumbg Wake-on: g Current message level: 0x00000033 (51) Link detected: yes Thanks for the help Syslog is attached. Sideband Samurai syslog.zip
October 30, 201312 yr Additional log files are required. Enter "cp /var/log/syslog.* /boot" The files will then appear on the flash drive. Attach them to a post.
October 30, 201312 yr Author dgaschlk, Additional log files are required. Enter "cp /var/log/syslog.* /boot" The files will then appear on the flash drive. Attach them to a post. what I posted on October 29, is what I retrieved from the server. I did exactly as you asked. Sideband Samurai
October 30, 201312 yr There should be /var/log/syslog.1 and possibly /var/log/syslog.2 and /var/log/syslog.3, etc... These files are needed.
October 30, 201312 yr Author Please find attached the complete syslog on the system. syslog.1 and syslog. Thanks. Syslog.zip
October 30, 201312 yr Disconnect the PIXART USB OPTICAL MOUSE and reboot. Attempt to make a copy. Once it fails, collect and attach the syslog.
October 31, 201312 yr Author Thanks for your reply! I have disconnected the mouse as instructed. I also rebooted the sever so that I have a clean syslog to view. I still have the problem. Here is what I have done. I had my friend copy a file from one of his other unraid servers to his local machine. This was successful. I then had him copy the file from the local machine to the dataserver which is the server we are troubleshooting. It failed to copy the file after a minute or two of transferring the file. Next I had him copy the same file to a brand new windows 8.1 PC with a freshly installed operating system and nothing else installed. This file copied successfully. Next I had him copy a group of 18 files from the Windows 8.1 PC to the DataServer. This also copied successfully with the exception that there were times, the throughput dropped to 0 for about 15 seconds, then picked up again. Also the Windows 8.1 PC did have an error occur during the copy where it told him that there was some type of network error. We talked a little bit and he hit Retry and the copy resumed to completion. Enclosed is a copy of the new syslog to review. -- Sideband Samurai syslog.txt
November 1, 201312 yr if you upgraded to 5 final did you do the new permission, oherwise you may have run reseisfdsck rebuild tree
November 1, 201312 yr if you upgraded to 5 final did you do the new permission, oherwise you may have run reseisfdsck rebuild tree DO NOT run reiserfsck rebuild-tree without running with check first. reiserfsck will specify the action to be take after the check. rebuild-tree is not always the correct action and running it may completely trash your file-sstem. Additionally, running reiserfsck check with incorrect arguments will cause it to specify the wrong action and you will completely trash your file system. You will TRASH YOUR FILE SYSTEM if reiserfsck is used incorrectly.
November 2, 201312 yr Author if you upgraded to 5 final did you do the new permission, oherwise you may have run reseisfdsck rebuild tree No I did not do the new permission process. It appears that access to all the files are just fine. I can see all the folders in windows Explorer. Sincerely Sideband Samurai
November 2, 201312 yr Author if you upgraded to 5 final did you do the new permission, oherwise you may have run reseisfdsck rebuild tree DO NOT run reiserfsck rebuild-tree without running with check first. reiserfsck will specify the action to be take after the check. rebuild-tree is not always the correct action and running it may completely trash your file-sstem. Additionally, running reiserfsck check with incorrect arguments will cause it to specify the wrong action and you will completely trash your file system. You will TRASH YOUR FILE SYSTEM if reiserfsck is used incorrectly. Ok, Since he is my neighbor, I can run over there real quick. What is the recommended command I use to check to make sure the file system is ok?
November 2, 201312 yr Author How do copies from the new PC to the server perform? They don't, he selected 60 files to copy, only 5 would copy to the sever before timing out. the network performance is very slow, between 11mb and 20mb a sec. --Sideband Samurai
November 2, 201312 yr Author I have done an additional test on the dataserver this evening. I had my friend copy a file from the Windows 8.1 machine to the data server. I then started a ping -t dataserver to monitor weather or not it would actually disconnect from the network. As the file started coping about 30 seconds after, the ping started reporting "Destination host unreachable". It reported this about 9 times then it started responding to pings again. -- Sideband Samurai
November 2, 201312 yr Author We completed the reiserfschk command and here is the results: Do you want to run this program?[N/Yes] (note need to type Yes if you do):Yes ########### reiserfsck --check started at Sat Nov 2 18:59:42 2013 ########### Replaying journal: Done. Reiserfs journal '/dev/sdd1' in blocks [18..8211]: 0 transactions replayed Checking internal tree.. finished Comparing bitmaps..finished Checking Semantic tree: finished No corruptions found There are on the filesystem: Leaves 615426 Internal nodes 3832 Directories 107596 Other files 1218094 Data block pointers 391604001 (7774 of them are zero) Safe links 0 ########### reiserfsck finished at Sat Nov 2 19:38:04 2013 ########### Do you want to run this program?[N/Yes] (note need to type Yes if you do):Yes ########### reiserfsck --check started at Sat Nov 2 19:45:40 2013 ########### Replaying journal: Done. Reiserfs journal '/dev/sdc1' in blocks [18..8211]: 0 transactions replayed Checking internal tree.. finished Comparing bitmaps..finished Checking Semantic tree: finished No corruptions found There are on the filesystem: Leaves 167055 Internal nodes 1014 Directories 23974 Other files 105345 Data block pointers 155696859 (0 of them are zero) Safe links 0 ########### reiserfsck finished at Sat Nov 2 20:13:13 2013 ########### Do you want to run this program?[N/Yes] (note need to type Yes if you do):Yes ########### reiserfsck --check started at Sat Nov 2 20:14:56 2013 ########### Replaying journal: Done. Reiserfs journal '/dev/sde1' in blocks [18..8211]: 0 transactions replayed Checking internal tree.. finished Comparing bitmaps..finished Checking Semantic tree: finished No corruptions found There are on the filesystem: Leaves 264847 Internal nodes 1661 Directories 47980 Other files 639250 Data block pointers 159032037 (0 of them are zero) Safe links 0 ########### reiserfsck finished at Sat Nov 2 20:29:09 2013 ########### Do you want to run this program?[N/Yes] (note need to type Yes if you do):Yes ########### reiserfsck --check started at Sat Nov 2 20:31:25 2013 ########### Replaying journal: Done. Reiserfs journal '/dev/hda1' in blocks [18..8211]: 0 transactions replayed Checking internal tree.. finished Comparing bitmaps..finished Checking Semantic tree: finished No corruptions found There are on the filesystem: Leaves 286731 Internal nodes 1872 Directories 8609 Other files 36286 Data block pointers 286415604 (5958118 of them are zero) Safe links 0 ########### reiserfsck finished at Sat Nov 2 20:38:33 2013 ########### root@DataServer:~# One thing I did notice is the last drive is designated as /dev/hda instead of /dev/sdx This drive is a SATA drive, so shouldn't it show as /dev/sdx instead of /dev/hdx? Thanks for all the help Sideband Samurai
November 2, 201312 yr Author Well After further testing failed, we decided to shutdown the dataserver (yea that's its name) went to the dataserver console and restarted it. Several small issues were bothering us. One the date and time was ahead by over 24 hrs. Second, is it would not automatically boot from the flash drive. The third was this anomaly where one of the drives was reporting "HDx" instead of "SDx". We reset the date and time with in the bios to local time. We made sure the FLASH drive was set as priority. We checked "Hard drive Emulation". This setting controls weather or not the SATA controller emulates an IDE drive or AHCI. Looking at the setting it was set to IDE. We reset this BIOS setting to AHCI. Rebooted the server and began a new round of testing. The first test, copy one file from Windows 8.1 to the dataserver was successful. The second test, copy 10 files from windows 8.1 to dataserver was in process when I left his home. Since I did not have time to stick around. I will post to see how things went. --Sideband Samurai
November 6, 201312 yr Author All is good it is no disconecting from the network when copying. the ultimate solution was to make sure the BIOS was set to AHCI to ensure the system properly detected all drives as sata. Thanks for all you help. Sideband Samurai
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