I am in the process of building my first unraid server. 

 

I have all everything setup including the USB drive - upon my first boot up I was able to open the control "main" page via \\tower.

 

Since I had not yet bought my pro license yet, I only clicked around and found my USB SN# then made my purchase.  When I tried to go back to access \\tower I get prompted for a user name and password.  Well I have not set anything.  Did I do something wrong?  Any ideas?  I tried to read the manual and search the forums before I posted this so if this is super basic please don't flame me.

 

On a side note, I did see where the system recognized all 8 of the drives I have installed so far.  I guess it is a good tip/idea to write down each SN of my drives and mark the location and the connection it is using.  I could not make head or tails out of which drive was what based on the drop down selection menu.

 

 

Normally, you should not have received a user name and password prompt, and I have no idea why you did.  I suspect there were no replies here, because no one else could think of any ideas either.  Perhaps if we were sitting next to you, we would have spotted something causative...

 

What OS and browser are you using to access the unRAID Web page?

Using Vista 64-Bit Business and IE 7.  Also, when ordering Unraid over the weekend, how long does it take to get a working serial?  I assume I will get something that allows me to change unraid to work in the pro settings.

Did you set a root password?  If so, you would need to login as "root" with that password.

 

If not, you might try "root" as the userid and no password.

Jesse, are you using Internet Explorer and could you be changing the direction of your slashes? 

 

If you type //tower in IE, it's going to look for a webpage on the server named "tower" (unRAID's main menu).  If you haven't set up a password, it should go directly to the page without prompting for credentials.  However, if you type \\tower into IE, it's going to invoke Windows (file) Explorer and look for file shares.  I'm pretty sure Vista assumes that any file shares you access are going to be password-protected, and it will ask for credentials (at least the first time).  If you haven't set any passwords up, you'll probably be able to use either "root" or "guest" as the username and leave the password blank.  Click the "remember settings" checkbox when you access the shares, and you shouldn't have to enter credentials until you change your user settings.

 

 

Thanks for all the help. Not sure what it was but I came back to this today and everything work. 

 

Now if I can just get my registration I can begin setting up my array.

 

Ok scratch that.  After leaving the main page open for about 20 minutes.  I now get asked for a login.  Tried opening a new IE window but I don't even get the page to load. 

 

Could it be something like the system board going into "sleep" mode or something like that?

Make sure you have named the flash volume "UNRAID" in all capitals (and without the quotes).

Confirmed "UNRAID" is the drive name.

 

I am using the latest version of Unraid that was available on the site 4.4.2.  Remember this is the "free version" as I am awating my registration keys.  I have not set anything up.

Instead of using \\tower, use the ip address of the server.

 

IP address does the same thing.

 

Also tried from Firefox and from IE7.  It is very strange - when I first boot up the system it is accessible for about 10-15 minutes.  I even tried to setup a 3 drive array but then nothing happens and I can't access the screens anymore.  Almost seems like the system can't write to the USB drive?

Need to see the system log.  Hook up a keyboard/monitor.  When system finishes boot, copy the system log to the flash:

 

cp /var/log/syslog /boot/syslog.txt

 

Then plug flash into PC - the syslog.txt file can then be posted.

Ok - I may know how to build a computer and use Windows based systems - but when it comes to Linux I am a complete novice.

 

I can log into the root of the unraid system.  When I am logged in  - if I type cp /var/log/syslog /boot/syslog.txt or any varation of that - I get "no such file or directory"

 

Any ideas?

 

This morning I did install my registration and like always - upon my first boot-up I was able to log into the main page and setup my array.  I can see all the drives are flashing as the system is configuring the array.  Would it be normal that the system is not accessible during this first initialization period?

 

 

Here's a wiki entry on capturing your syslog

http://lime-technology.com/wiki/index.php?title=Troubleshooting#Capturing_your_syslog

 

I would do the following to see if syslog is present.

 

cd /var/log

then an

ls -l

 

 

 

then make sure  /boot is mounted with the mount command.

 

mount

 

 

 

That command should always work, if you were at the console prompt.  Take a look at the Troubleshooting link in my sig, perhaps there will be an idea there ...

 

Hmmm... one possibility, if you lost access to your flash, then /boot may have disappeared.  If so, try this variation, which copies the syslog to the first data disk:

 

cp /var/log/syslog /mnt/disk1/syslog.txt

 

Then on rebooting, you can copy it from Disk 1.

 

Do try to capture a syslog with the earlier command BEFORE the system becomes unresponsive.  It may not cover the time of failure, but may have the info needed to troubleshoot.

 

Also you can try the following command at the console prompt.  It will fill the unRAID monitor with the end of the syslog, which may show you the error as it happens.  You can also take a digital photo of this screen, and post the image.

 

tail -f --lines=100 /var/log/syslog

 

Edit:  WeeboTech has already covered much of the above.

 

Edit2:  Updated the Troubleshooting page with some of the info here, and with UnMENU links

Ok thanks everyone for pointing me in the right direction.

 

When I was able to access the menu's - I setup my array - so it has been preparing the array for the last few hours.  I did not want to power down the system during this time.  But I noticed i was able to access the flash share via \\IPAddress

 

So I ran the command to capture the syslog from the console and got it from the share....here is is.

 

Well I have it as an attachment.  I don't think posting the entire thing here made sense because it is so long. 

 

Remember - my problem is that after about 10-15 minutes I can no longer access the main page via any type of browser.  I get prompted for a login and password.  I have tried Root and leaving it all blank.  Nothing works.

The syslog looks OK, machine booted and has been running a parity sync for over an hour.  It's early yet, nothing is formatted, and the Cache drive has spun down, since it is not part of the parity build.  I don't see any problems so far.  The first syslogs always look this alarming, as it prepares the drives.

 

The Cache drive (Seagate 500GB) probably has its jumper still installed.  Please see the Improving unRAID Performance wiki page for the SATA150 jumper and AHCI tips.

 

In case you are not aware of it, the Cache drive already has 3 partitions.  I don't know if they are hidden or not, or how large they are, but you will probably not have as much space available on it as you expect.  And perhaps there is something you wish to save on one or more of those partitions?  To view the partition structure, please see the Console commands for hard drives page, and look for the fdisk command.

I am still baffled - from what I can tell by the drive activity lights - all the drives have been setup as they are all now idle.

 

I still can't get the page to load at http://tower or by IP address.

 

I am asked for authentication and even though nothing is setup. 

Are you absolutely positive this authentication request is coming from unRAID?  Can you provide a pic, a screen capture of your browser?  You might try right-clicking on it, and checking Properties for the origin.

Here are some screen captures.

 

Here is my system pinging "tower"

 

 

Here is my system trying to access the web page via IP address with the login window pop up.

 

 

Here is a capture of trying to access via name http://tower

 

Here is my system accessing the default shares (I have not set any up yet - so only share is the flash drive)

 

 

Any ideas? Is it because of my IP range in my network?

 

On the login screen - I have tried every possible login and password I can think of.  Including root / blank password, and leaving it all blank.

I'm not an expert at this, so I could be wrong here, but a couple of things don't look right in the pics.  Why is the Printers folder (a System Folder) *under* the tower?  And why does the third pic show an IP of 192.168.160.1 (usually a gateway address) for the URL http://tower?  It makes me wonder if you have a second machine or network device with the name of tower, and/or there is a second device with the same IP of 192.168.160.156.  I suspect one of our networking experts could fix this quickly.

 

Also, both of the authentication dialogs show mixed strings in the first paragraph, as if the network name is "Please enter User name and password".  Something is not right with your Windows networking setup.

Fixed.  Once I realized that there might be something within our our network - I took the unraid server off the subnet and moved it to its own network.  Once I did that, everything seems to be working fine.

 

I have no idea what it is about our network it does not like - we don't have any other issues inside our network.

 

Either way it us up and running.  Once it is all finished being setup I will move it home to its final destination.

 

Thanks everyone for helping and trying to trouble shoot for me. 

 

Some good did come out of this for me.  Did not realize my cache drive had 3 partitions (it was pulled out of a NAS box) and that I could speed it up with the jumper change.

 

Thanks again everyone.