Njon Posted May 10, 2014 Share Posted May 10, 2014 Hi all, today for the first time after 3 year one of my (new) disk experienced an error (insead of 0 I read 16 in the main page in the error field). So I went on the wiki which says that there are not so much problems and that the solution is to run a parity check. I run it over the night and now it says that there are more errors (29) but the parity check says "0 errors found". What do I have to do? This is the error from the syslog: May 10 00:29:42 Server kernel: ata1.01: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0 May 10 00:29:42 Server kernel: ata1.01: failed command: READ DMA EXT May 10 00:29:42 Server kernel: ata1.01: cmd 25/00:b8:28:90:77/00:03:59:00:00/f0 tag 0 dma 487424 in May 10 00:29:42 Server kernel: res 51/40:57:7f:93:77/40:00:59:00:00/f0 Emask 0x9 (media error) May 10 00:29:42 Server kernel: ata1.01: status: { DRDY ERR } May 10 00:29:42 Server kernel: ata1.01: error: { UNC } May 10 00:29:42 Server kernel: ata1.00: configured for UDMA/133 May 10 00:29:43 Server kernel: ata1.01: configured for UDMA/133 May 10 00:29:43 Server kernel: sd 1:0:1:0: [sdc] Unhandled sense code May 10 00:29:43 Server kernel: sd 1:0:1:0: [sdc] May 10 00:29:43 Server kernel: Result: hostbyte=0x00 driverbyte=0x08 May 10 00:29:43 Server kernel: sd 1:0:1:0: [sdc] May 10 00:29:43 Server kernel: Sense Key : 0x3 [current] [descriptor] May 10 00:29:43 Server kernel: Descriptor sense data with sense descriptors (in hex): May 10 00:29:43 Server kernel: 72 03 11 04 00 00 00 0c 00 0a 80 00 00 00 00 00 May 10 00:29:43 Server kernel: 59 77 93 7f May 10 00:29:43 Server kernel: sd 1:0:1:0: [sdc] May 10 00:29:43 Server kernel: ASC=0x11 ASCQ=0x4 May 10 00:29:43 Server kernel: sd 1:0:1:0: [sdc] CDB: May 10 00:29:43 Server kernel: cdb[0]=0x88: 88 00 00 00 00 00 59 77 90 28 00 00 03 b8 00 00 May 10 00:29:43 Server kernel: end_request: I/O error, dev sdc, sector 1501008767 May 10 00:29:43 Server kernel: ata1: EH complete May 10 00:29:43 Server kernel: md: disk1 read error, sector=1501008696 May 10 00:29:43 Server kernel: md: disk1 read error, sector=1501008704 May 10 00:29:43 Server kernel: md: disk1 read error, sector=1501008712 May 10 00:29:43 Server kernel: md: disk1 read error, sector=1501008720 May 10 00:29:43 Server kernel: md: disk1 read error, sector=1501008728 May 10 00:29:43 Server kernel: md: disk1 read error, sector=1501008736 May 10 00:29:43 Server kernel: md: disk1 read error, sector=1501008744 May 10 00:29:43 Server kernel: md: disk1 read error, sector=1501008752 May 10 00:29:43 Server kernel: md: disk1 read error, sector=1501008760 May 10 00:29:43 Server kernel: md: disk1 read error, sector=1501008768 May 10 00:29:43 Server kernel: md: disk1 read error, sector=1501008776 May 10 00:29:43 Server kernel: md: disk1 read error, sector=1501008784 May 10 00:29:43 Server kernel: md: disk1 read error, sector=1501008792 Link to comment
JonathanM Posted May 10, 2014 Share Posted May 10, 2014 Post a smart report for that disk, and it wouldn't hurt to get smart reports for the rest of the disks as well. If it were me, I'd consider replacing the disk, based on the snippet you posted. More information (full syslog, smart reports for all the disks) is needed to give you more thorough advice. Link to comment
Njon Posted May 10, 2014 Author Share Posted May 10, 2014 The disk has only a year This is the smart status: === START OF INFORMATION SECTION === Model Family: Western Digital Red (AF) Device Model: WDC WD30EFRX-68AX9N0 Serial Number: WD-WMC1T2444680 LU WWN Device Id: 5 0014ee 65889a5ad Firmware Version: 80.00A80 User Capacity: 3,000,592,982,016 bytes [3.00 TB] Sector Sizes: 512 bytes logical, 4096 bytes physical Device is: In smartctl database [for details use: -P show] ATA Version is: ACS-2 (minor revision not indicated) SATA Version is: SATA 3.0, 6.0 Gb/s (current: 3.0 Gb/s) Local Time is: Sat May 10 22:07:12 2014 CEST SMART support is: Available - device has SMART capability. SMART support is: Enabled === START OF READ SMART DATA SECTION === SMART overall-health self-assessment test result: PASSED General SMART Values: Offline data collection status: (0x00) Offline data collection activity was never started. Auto Offline Data Collection: Disabled. Self-test execution status: ( 0) The previous self-test routine completed without error or no self-test has ever been run. Total time to complete Offline data collection: (40860) seconds. Offline data collection capabilities: (0x7b) SMART execute Offline immediate. Auto Offline data collection on/off support. Suspend Offline collection upon new command. Offline surface scan supported. Self-test supported. Conveyance Self-test supported. Selective Self-test supported. SMART capabilities: (0x0003) Saves SMART data before entering power-saving mode. Supports SMART auto save timer. Error logging capability: (0x01) Error logging supported. General Purpose Logging supported. Short self-test routine recommended polling time: ( 2) minutes. Extended self-test routine recommended polling time: ( 410) minutes. Conveyance self-test routine recommended polling time: ( 5) minutes. SCT capabilities: (0x70bd) SCT Status supported. SCT Error Recovery Control supported. SCT Feature Control supported. SCT Data Table supported. SMART Attributes Data Structure revision number: 16 Vendor Specific SMART Attributes with Thresholds: ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE 1 Raw_Read_Error_Rate 0x002f 200 200 051 Pre-fail Always - 74 3 Spin_Up_Time 0x0027 184 180 021 Pre-fail Always - 5791 4 Start_Stop_Count 0x0032 100 100 000 Old_age Always - 906 5 Reallocated_Sector_Ct 0x0033 200 200 140 Pre-fail Always - 0 7 Seek_Error_Rate 0x002e 100 253 000 Old_age Always - 0 9 Power_On_Hours 0x0032 091 091 000 Old_age Always - 6690 10 Spin_Retry_Count 0x0032 100 100 000 Old_age Always - 0 11 Calibration_Retry_Count 0x0032 100 253 000 Old_age Always - 0 12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 57 192 Power-Off_Retract_Count 0x0032 200 200 000 Old_age Always - 15 193 Load_Cycle_Count 0x0032 200 200 000 Old_age Always - 890 194 Temperature_Celsius 0x0022 120 109 000 Old_age Always - 30 196 Reallocated_Event_Count 0x0032 200 200 000 Old_age Always - 0 197 Current_Pending_Sector 0x0032 200 200 000 Old_age Always - 0 198 Offline_Uncorrectable 0x0030 100 253 000 Old_age Offline - 0 199 UDMA_CRC_Error_Count 0x0032 200 200 000 Old_age Always - 0 200 Multi_Zone_Error_Rate 0x0008 100 253 000 Old_age Offline - 0 SMART Error Log Version: 1 No Errors Logged SMART Self-test log structure revision number 1 Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error # 1 Short offline Completed without error 00% 6686 - # 2 Short offline Completed without error 00% 6685 - # 3 Short offline Completed without error 00% 6678 - SMART Selective self-test log data structure revision number 1 SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS 1 0 0 Not_testing 2 0 0 Not_testing 3 0 0 Not_testing 4 0 0 Not_testing 5 0 0 Not_testing Selective self-test flags (0x0): After scanning selected spans, do NOT read-scan remainder of disk. If Selective self-test is pending on power-up, resume after 0 minute delay. Link to comment
dgaschk Posted May 10, 2014 Share Posted May 10, 2014 Copy and attach the syslog then check the power and SATA cables to the drive. Link to comment
Njon Posted May 12, 2014 Author Share Posted May 12, 2014 Here it is, complete syslog! https://www.dropbox.com/s/cjsxaguxz3oup48/syslog.txt Link to comment
dgaschk Posted May 12, 2014 Share Posted May 12, 2014 Does anything like this appear in the new syslog? Does the disk show any errors on unRAID main? ata1.01: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0 May 3 10:30:14 Server kernel: ata1.01: failed command: READ DMA EXT May 3 10:30:14 Server kernel: ata1.01: cmd 25/00:40:10:91:77/00:02:59:00:00/f0 tag 0 dma 294912 in May 3 10:30:14 Server kernel: res 51/40:7f:d0:92:77/40:00:59:00:00/f0 Emask 0x9 (media error) May 3 10:30:14 Server kernel: ata1.01: status: { DRDY ERR } May 3 10:30:14 Server kernel: ata1.01: error: { UNC } May 3 10:30:14 Server kernel: ata1.00: configured for UDMA/133 May 3 10:30:14 Server kernel: ata1.01: configured for UDMA/133 May 3 10:30:14 Server kernel: sd 1:0:1:0: [sdc] Unhandled sense code May 3 10:30:14 Server kernel: sd 1:0:1:0: [sdc] May 3 10:30:14 Server kernel: Result: hostbyte=0x00 driverbyte=0x08 May 3 10:30:14 Server kernel: sd 1:0:1:0: [sdc] May 3 10:30:14 Server kernel: Sense Key : 0x3 [current] [descriptor] May 3 10:30:14 Server kernel: Descriptor sense data with sense descriptors (in hex): May 3 10:30:14 Server kernel: 72 03 11 04 00 00 00 0c 00 0a 80 00 00 00 00 00 May 3 10:30:14 Server kernel: 59 77 92 d0 May 3 10:30:14 Server kernel: sd 1:0:1:0: [sdc] May 3 10:30:14 Server kernel: ASC=0x11 ASCQ=0x4 May 3 10:30:14 Server kernel: sd 1:0:1:0: [sdc] CDB: May 3 10:30:14 Server kernel: cdb[0]=0x88: 88 00 00 00 00 00 59 77 91 10 00 00 02 40 00 00 May 3 10:30:14 Server kernel: end_request: I/O error, dev sdc, sector 1501008592 May 3 10:30:14 Server kernel: ata1: EH complete May 3 10:30:14 Server kernel: md: disk1 read error, sector=1501008528 Link to comment
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